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I have ordered an item about 3 weeks ago and payed extra for my shipping to arrive earlier, and until now i have not received anything. I have tried getting in touch with RoseWe customer service but they hardly answer their phones and they are very unprofessional.

As a business you are suppose to ensure your customers will be satisfied, But this business is obviously more interested about getting the money in.

ADVICE: NEVER ORDER FROM ROSEWE. it is never guaranteed with them and they will not keep updating you with your delivery information.

Good luck! ! ! ! ! !

Product or Service Mentioned: Rosewe Shipping Service.

Reason of review: Problem with delivery.

I didn't like: Delivery still not arrived.

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Rosewe
Tokyo, Tokyo, Japan #1024851

Hi,there.we are so sorry to make your trouble and you can submit a ticket and we can help u to find your order.And we all very glad to help you.If you have any problem with our order, you can submit a ticket and we will reply you in one working day and help you to solve this problem. We will try our best to help u if you submit the ticket in our site. and you can submit in this link http://www.rosewe.com/support.php

Rosewe
Tokyo, Tokyo, Japan #1022547

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site. and you can submit in this link http://www.rosewe.com/support.php

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