Update by user Mar 05, 2015
No my issue was never resolved. I did everything they asked me to do about contacting them and got nothing back but the same old thing.
Contact customer service, Again needed a ticket number. They have never said a word about refunding me but keep sending me e-mails of their clothing line.
All I will say is byer beware. I will never deal with them again and will spread the word to others.
Original review posted by user Feb 03, 2015
Ordered 3 coats, very cute. received 1 smelled terrible other 2 never came.
after several text messages all of a sudden I needed a ticket to get service. did that. was told to sell the coat. What company does that.
asked about refund for other 2 coats they wanted our measurements. Sent that. Week ago got other 2 coats which were to small also even after I asked for refund. They smelled bad also.
Now they are not responding at all. Feel like I was robbed of my money.
Again cute clothes but will not recommend to anyone. Buyer beware.
Product or Service Mentioned: Rosewe Coat.
Reason of review: Bad quality.
Monetary Loss: $92.
Preferred solution: Full refund.
I liked: Cute coats.
I didn't like: Customer service is very poor.