I just ordered a dress that came in after I needed it. So I went on their website got the return info and PAID THE SHIPPING MYSELF to send it back.
IM getting NOWHERE with this company. I have sent several emails all they keep saying is they will refund 1/2 back due to shipping costs. Although I paid the shipping. No customer service , I press the live chat button you only can submit a ticket.
3 weeks now, still NO REFUND!!! Terrible company!!!!!! DO NOT ORDER FROM HERE!!!! I'm getting nowhere with this company.
I think they are the worst company EVER!.
Any other company would of credited your account quickly and have a customer service number to speak with a human being. I regret not reading the reviews before I ordered from them.
Product or Service Mentioned: Rosewe Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $40.
Preferred solution: Full refund.