Not resolved
Exchange, Refund and Cancellation Policy

I have written so many times to rosewe.

and NONE have been answered. The site clearly states that one will get a return address so that you can send the products to be exchanged however its been 2 weeks ... no responses and am still waiting on the feedback as where I should send the received package for exchange. !!!Why is this site so useless to responding to messages and customers complaints??

and yet in FB i continuously see the posting and promotion of its products.!!!

How can a customer successfully exchange their product??? Its a simple request !!!!!!!!!!!!!!!!!!!

Frustrated customer who has her complaint facing on non-responsive sellers

Product or Service Mentioned: Rosewe Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $1500.

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