I have written so many times to rosewe. email@example.com..
and NONE have been answered. The site clearly states that one will get a return address so that you can send the products to be exchanged however its been 2 weeks ... no responses and am still waiting on the feedback as where I should send the received package for exchange. !!!Why is this site so useless to responding to messages and customers complaints??
and yet in FB i continuously see the posting and promotion of its products.!!!
How can a customer successfully exchange their product??? Its a simple request !!!!!!!!!!!!!!!!!!!
Frustrated customer who has her complaint facing on non-responsive sellers
Product or Service Mentioned: Rosewe Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $1500.