I ordered a swimsuit, it took one month to reach me. The top was OK but the bottoms were no where near the size I ordered.
I jumped through all of their hoops on refunds and ticket numbers and emails. They told me I could either ship it back and pay the shipping and handling or I could keep the swimsuit and receive half refund. They sent me an email stating that a refund has been issued. I’m glad I took a picture of it with my phone because that’s been a month ago and two more emails, jumping through more hoops....no response and no refund yet.
Lousy company, lousy customer service. I regret ever ordering from them.
Product or Service Mentioned: Rosewe Swimsuit.
Reason of review: Return, Exchange or Cancellation Policy.