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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

I also am a pissed off customer. I tried several times to return items and to no avail.

They purposely doesn't adhere to your request when you are trying to return items. Obviously they don't stand by their products. This is why we should never buy out of our country. Also there should be a way to contact a human instead of a stupid email.

Hopefully with all of these complaints, this company can go out of business.

Their merchandise is trash!!! If you are going to sell your products in our country, at least have a live person that we can talk to when you don't adhere to our emails.

Product or Service Mentioned: Rosewe Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $90.

Preferred solution: Full refund.

Rosewe Cons: At all.

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Anonymous
#1468215

Terrible service, I purchased a dress first week of April 2018, confirmation said I would have it in the 19th. still have yet to receive my item, I will never again order anything from this company ever again!