London, England
Not resolved
1 comment

I have tried to cancel my order with Rosewe, after trying to get hold of them they informed me delivery could take up to 7 weeks! I requested they cancel my order and issue a refund (as this was after the event I needed it for) but they kept fobbing me off until they said 'sorry it's been dispatched and cannot help'.

I am dreading getting my order, if I need to send the items back, I'm going to need to send it back to China?! How costly will this be?

Truly regret buying from this site and urge people not to.

Reason of review: Not as described/ advertised.

Monetary Loss: $20.

Rosewe Cons: Cannot return or get refund, Customer service is very poor.

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THANKS FOR THE INFO. I was seriously going to order, VERY glad I read these bad reviews!!!!

When they get enough, maybe they'll have to be more customer-oriented.

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