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47 comments

I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be made from a medium-weight, bright, mustard yellow fabric. It also had pockets and brass accents on the waist ties.

The dress I received looks nothing like the one I ordered and is merely a VERY poorly made knock off. It is SEE THROUGH and made from an entirely different fabric from what was shown, the seams are torn and falling apart, one of the pockets is sewn so small that I can't fit my hand in it, and it is sized as though it was made for a child.

I have tried to contact the website to get a refund for the dress with no response. Their customer service interface is roundabout and never really lets you contact anyone. After looking into it further, I realize this website is something I should never have ordered from to begin with.

They advertise "Free Shipping Worldwide No Minimum Purchase Required" in red in the banner at the top of their site, but I was charged $1.99 for shipping. I didn't mind it at the time, because it wasn't that much money, however part of their poorly-written return policy states "The refund is about 60% of all items price customers return. The rest money is for shipping fee when we sent items." Their entire return policy is written in broken english, but I'm assuming what this means is that IF you were able to return an item, you would only get a partial refund.

This website is lying to customers and stealing from whomever the images of their products actually belong to. They are frauds and their whole scheme is a complete rip off.

Product or Service Mentioned: Rosewe Top.

Reason of review: Poor customer service, Bad quality, Damaged and Defective, Not as Described.

Monetary Loss: $24.

Preferred solution: Full refund.

I didn't like: Poor customer service, Cannot get refund, Are crooks and liars, Not as advertised, Product is garbage.

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Anonymous
#1384792

I had bad experience. I have purchased a few months before with no problem but item was illfitting.

My 2nd order, I was charged $26.79 + tax, correct price item was $20.00 + tax $21.79. It stated this price on my order but my bank statement showed they took out $26.79. I called PAYPAL, and was told to contact ROSEWE. There is no number to call and is almost impossible to leave a text message.

I am still waiting for item.

I will not buy from them again. Bery disappointed.

Anonymous
#1365534

This Company is a Scam avoid at all cost, different to the photo fabric, sewing quality is disgraceful, they used white cotton on black fabric and over locked instead of sewing a hem and to top it all of there was no invoice posted with the garment and return address is not clearly visible they have cut away half of the postal address number. I will report to the proper authorities here in Sydney. Last but not least they sent me a xx which is not the size I wanted and is equivalent to a size 12.

Anonymous
Saint Petersburg, Saint Petersburg, Russian Federation #1339949

Just an update from an earlier post I made. I ordered 2 items May 15, 2017, and was charged $52.82 of course right away.

Today is June 14, 2017 and I'm still waiting for the items.

At this point I just want a refund. I will NEVER EVER buy anything from rosewe.com again.

Anonymous
to Linda Fresno, California, United States #1352824

Tbey are a xomplete SCAM.

Anonymous
to Linda #1365535

Linda, the stuff is comming in directly from China, no Invoice no visible postal address the number of property is half visible

Anonymous
Houston, Texas, United States #1327857

I know exactly what you are going through. I ordered two things from them about a month and a week from them and have yet to receive the items I paid for.

These thieves need to be stopped immediately.

Also I have made out about 4 tickets to them informing them that I never received my items, and it has fallen on deaf ears!!!!!! Yes these people are very shadey.

Anonymous
Berkeley, California, United States #1326295

rotita is also a scam. roswe and rotita are the SAME. BEWARE.

Anonymous
to Anonymous #1409530

Also, rosegal

Anonymous
to Anonymous #1444605

I have just seen your review after purchasing some items from Rotita. Is there any way I can get my money back? I’m also wondering why PayPal is still being associated with them.

Anonymous
Nashville, Tennessee, United States #1313113

OMG I CANNOT BELEAVE THIS COMPANY WENT THERE NOTING LIKE THE DRESS THAT WAS

ADVERTISED WOW. I WILL NEVER ORDER FROM THIS SITE ROSEWE. THANKS FOR SHARING

Anonymous
#1309151

I ordered a pair of pants got an email stating they received my payment and that they would email me when it ships in in1-4 days. It's been over a week, no email. Ordered on March 17.

Anonymous
#1276063

I believe Lulugal is the same company. Avoid them! Same issues, same problem.

Anonymous
#1257077

Over 2 months& still no dress or any contact!!!!!

Anonymous
#1243992

I totally agree! Rip off compNy with cheap products! Buyer beware!!!!

Anonymous
#1233654

i guess i wont ordered anything reading the reviews

Anonymous
Saint Albans, Vermont, United States #1183522

I wish I had looked into the company before I bought from them. Their return policy sounds good but in fact you can't get them to return a message as to how to return an item. I'm still waiting for them to return an email that they said they would return within 24 hours, it's been over three days and I've been trying to contact them since.

Anonymous
to Anonymous Berkeley, California, United States #1326302

TOTALLY OUTRAGOUS. ROTITA, ROSWE, other chinese, korean sites do not care what they do and STEAL your MONEY.

Anonymous
#1183077

People are so right about what they said about the clothes they are so cheesy the material is flimsy when you put the clothes on the thread is breaking. The outfits look nothing like the picture.

Luckily the clothes are really cheap because if you can't get a refund you don't feel like you're loosing anything. I will never purchase anything from this bootleg company again.

Anonymous
Franklin, Wisconsin, United States #1178059

Yes I agree this is a scam I ordered to dresses and received one dress that I did not order at all. To all that see this message do not order from this website I got scammed out of 54 dollars.Do NOT ORDER FROM THIS SITE!!!

Anonymous
#1169091

I ordered 4 outfits from this company. First issue...it took a month to receive my order.

One outfit tore in the washer after 2 wears.

The other outfits are way too small, not true to size at all or even close. Horrible bootleg company.

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