Rosewe - Need phone to call to purchase a garment

Just need a phone number to call to order a Christmas top. Help would be greatly appreciated. My phone number is 443-684-****. I have no computer. Thankyou
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ID
#1694400 Review #1694400 is a subjective opinion of poster.
Location
Quinton, Virginia
Product
Rosewe Top
Reason of review
Would Like to order a Holiday top. Thank you in advance for a prompt response
Preferred solution
Want to purchase a top

Rosewe - Maybe I got lucky

4.0
Details
I ordered two tops and paid by paypal. After not hearing anything for two weeks, I tried going to their website to track the order number with no luck. I then went to paypal and sent an email to the address listed asking about the status of my order. They responded the next day to say it shipped and sent me the tracking info. Sure enough, I received my order with no issues. The tops were exactly what I ordered. After reading all these reviews, I'm wondering if using paypal caused a better outcome. I would like to order two more tops but am hesitant - not wishing to tempt fate. Did anyone else use paypal as a payment option with good success?
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ID
#1670071 Review #1670071 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Exactly as described/ advertised

Rosewe - I still have not received my refund for my items that I returned

I placed an order in March 2019. At first it took over 30 days to receive it. When I finally received them (2 blouses) they were too small, so I returned them per the return policy and within the time frame. I submitted several tickets and I sometimes they respond and sometimes they don't. However, I as of today July 9, 2019 I am still waiting for my refund.
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ID
#1582392 Review #1582392 is a subjective opinion of poster.
Product
Rosewe Top
Pros
  • Prices
Cons
  • I have not received my refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund

Rosewe - Disgusting!!!

1.0
Details
I orderd a top it two months to arrive when i open the package i almost fell to the floor the material feels like cheap shower curtain tbe color is different the trimmings are disgusting, it just not they addvertise. I want my money back!
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ID
#1300591 Review #1300591 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Bad quality

Rosewe - This company sucks !!!!!

1.0
Details
The top I ordered i not what I thought it would be. Well I have been trying to return it with no help. I want my money back and this company will not give it back. I also will call the better business bureau. And my local tv station. And hope that people stop ordering from this company. Also my son said he will find these people and have a talk with them !
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ID
#1233679 Review #1233679 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I bought a top ID. t1246881391. Order Number RR1711190903067219. It was a green split top CAD. 39.66. Size. XXL. When it arrived it was too small. I was very disappointed. I rewrapped it in original wrapping and sent it back return to sender with a note asking for a...
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ID
#1195526 Review #1195526 is a subjective opinion of poster.
Product
Rosewe Top
Cons
  • Quality and service on returns
  • Cant return item easily or at all
  • Took too long to get here
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
3.1
Details
Whilst your styles are nicevand tempting i will not buy again. I purchased two tops when i recieved them in weeks after the order they did not fit. The size chart is rediculus and not comparable to USA sizes by any degree at least one size off. Now this is a modern...
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ID
#1156377 Review #1156377 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Not as described/ advertised

Rosewe - Don't Do It!!

1.0
Details
My "payment received" by Rosewe immediately! It then took over 3 weeks to receive the merchandise!! The merchandise, while well made, is much heavier than expected and the sizing is completely off...ordered large in all three items, one is gigantic and the other two are far too tight. Good luck returning the items! Nothing on their site works! First it told me my password was wrong, then after resetting it, "Access Denied" was all I got! I'm now out $45! Then again, I'm sure it would have cost more than that to send items back. Lesson learned! NEVER EVER shop Rosewe again!!
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ID
#1133509 Review #1133509 is a subjective opinion of poster.
Product
Rosewe Top
Cons
  • Sizing
  • U cant talk to a person
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$45
I ordered a top the end of June and the received merchandise and tried it on.It was too small and the color was not to my liking. I put in a message on email and was told that someone would contact me the next business day. That did not happen. At that time my husband...
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2 comments
Aquanetta
#1378037

They will never give you your money back and they are scammers

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ID
#1097622 Review #1097622 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Return, Exchange or Cancellation Policy

Rosewe Reviews

  1. 652 reviews
  2. 195 reviews
  3. 49 reviews
  4. 15 reviews
  5. 36 reviews
Rosewe reviews

Rosewe - *** product, will never order from this company ever again!!

About 2 months back, I ordered a black lace top that I saw in one of the Rosewe ads. I usually do not order online like this, but the top in their ad was very pretty and flattering, so I gave in to temptation. However, the order that arrived was a huge disappointment and NOTHING like the picture! The black lace in front and back, which is one of the key features, does not look anything like in the photo, but looks, cheap, crude and unattractive. Cheap, nylon-like fabric, different cut: the ad pictures shows a flattering gathering in front, which is nonexistent in the piece that I received. The buttons in front are unusable, in that the corresponding loops (used to close the buttons) are a) too small and cannot wrap around the buttons, b) placed in different places than the buttons, i.e. the buttons and loops do not line up, and 3) there are fewer buttons than loops. Even though I ordered my usual size, extra large, the sleeves are too tight, whereas the blouse itself is too wide and also too short - simply really unattractive. In short, this looks like fraud to me - a product that looks nothing like the advertised one, perhaps the ad picture is taken from a different company?? Since this was sent from China (this was not disclosed at the time of order, but I should have guessed) I wont even try to get a refund, so the money is completely wasted, and the only thing left is to donate this sorry piece to Goodwill, if even they want something as *** as this. I will NEVER ORDER FROM THIS COMPANY AGAIN!
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ID
#1096779 Review #1096779 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Not as described/ advertised

Rosewe - Totally fraud company

1.2
Details
Never returned any inquiries made out 3 tickets to no avail and the 30 day return period is over they even asked me to send them a picture of the item total bs! Don't buy from is company!
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ID
#1096704 Review #1096704 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Return, Exchange or Cancellation Policy

Rosewe - Worse Company Ever-Wish I read reviews first

I ordered from this site that had the American Flag on the website page along with hundreds of American models. When the 2 tops I ordered arrived (3 weeks later) they were cheap, small and looked like ***. I also found out this company is in China! What a surprise. You can not get anyone on the phone (just a recording saying no one is available) and they do not supply return address information for you. No slip of any kind is included with the clothing. It states on the website that if you are not 100% satisfied you will get a full refund. Well, when I submitted a request online for a return address (the same day I got this ***) I did not hear from them until the next day when they said I could keep them for 50% off. I replied to that saying I wanted my money back and hated the items. The next day (every reply you make takes a day to be answered) I got another message from them saying they would give me 80% off if I kept the items but this time they did include a return address, which I demanded each time. I went directly to the post office and paid $6.65 to return the items. I watched the tracking carefully and the day they were supposed to get there, the tracking said all day until 9pm that night, that it was out for delivery. I knew something was happening at that minute. The following day the tracking said "They refused delivery and it was being returned to me". I called my credit card again updating them. The following day I did get an email saying my credit card would be credited the full amount. Of course I lost the $6.65 return shipping. DO NOT DEAL WITH THESE PEOPLE UNLESS YOU JUST LIKE CROOKS! I've been buying online for years and this is the worst experience I ever had. My new rule of thumb is I will never buy from a company I can't reach on the phone and have not checked reviews on.
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ID
#1070587 Review #1070587 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Return, Exchange or Cancellation Policy
Beware of this company.Their support is either inept or purposefully deceitful! When you try to follow their instructions for return you can't do it. The top I bought would be ok if I was pregnant but I'm not! I'm glad I only bought one item. This is the worst online...
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1 comment
Machele
#1341391

When you buy clothing or any apparel online that is made is some foreign land you take a chance on the item actually being of the size you wanted. Best to not buy this stuff online, only in a retail store where you can try it on for correct fit.

Some companies are better at returns than others. Apparently, Rosewe is not at the top of the list.

ID
#1062759 Review #1062759 is a subjective opinion of poster.
Product
Rosewe Top
Cons
  • Cant return item easily or at all
Reason of review
Return, Exchange or Cancellation Policy
Loss
$27
Preferred solution
Full refund

Rosewe - Return for refund

1.0
Details
I have tried to follow the directions to return my order for a refund and it just seems to keep me in circles. I put in my ticket number they sent me and it takes me back to the original place to create a ticket. Not good and I really want my order returned for a refund, but looks like I am going to have to EAT my order. I would NEVER recommend buying anything from these guys. Have to enter at least 100 words so here goes: not,not, not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not not
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ID
#1059772 Review #1059772 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Return, Exchange or Cancellation Policy
Loss
$55
Preferred solution
Full refund

Rosewe - Following the size guide creates wrong size they will not correct.

1.2
Details
I have received the 4 items I have purchased in 3 orders. 2 fit and 2 would fit a very thin teenager. Followed the size guide which has me ordering 2 sizes too large for me in U.S. Sizes. They should not refer to this size as a U S size because if it was you would be wearing a tent. The other 2 items that don't fit follow size guide but are too tight in arms, shoulders, bust. I don't want to wear leotard but a casual top. Not fixing the problem only want me to buy more. Finally on first item they offered me a coupon equal to money spent. I would use it. It it doesn't work on their website. At first they do not want the return and offered 20% off a future order. This company leaves me scared to order anything because to follow their instructions you could likely be getting a tent, but when it's too small the next size up is a tent.
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ID
#1047797 Review #1047797 is a subjective opinion of poster.
Product
Rosewe Top
Cons
  • Feeling like i got ripped off
  • Return policy is bad
Reason of review
Warranty issue
Loss
$75
Preferred solution
Replace items with items that fit me. No cost to me. Otherwise, refund in full.