Rosewe Swimsuit Reviews and Complaints
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I ordered a swimsuit on and when I received it, it was the wrong size.I opened a ticket and they said that they would send me the correct size and they have not. It has been almost a month and the tracking information on it says that it was processed for shipping and...
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Review
Product
Rosewe Swimsuit
Cons
- Quality and service on returns
- Product is garbage
- Quality
Reason of review
Bad quality
Loss
$140
Preferred solution
Full refund
Tags
Update by user Apr 25, 2017
I finally received the item i had already paid for.
Original review posted by user Apr 25, 2017
I purchased a swimsuit on ROSEWE, but i continued to look at more items and found a swimsuit that i liked better( this happened within 5 to 10 min). So i immediately cancelled the 1st suit and asked for them to send the 2nd suit instead of the 1st one. They charged me... Resolved
Review
Product
Rosewe Swimsuit
Reason of review
Return, Exchange or Cancellation Policy
I ordered an swimsuit in size XL. What I received a month later is about a size 6 (with a built in bra with an A cup) in US sizing, or an XS. The boy shorts shown in the photo are not what you get. The actual bottom is so teensy that it's like a thong. I'm not upset...
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Review
Product
Rosewe Swimsuit
Cons
- Sizing and misrepresentation of product
Reason of review
Not as described/ advertised
Loss
$26
Preferred solution
Full refund
Tags
THE WORST!!!! This place is a "clip joint"! It took almost a month to receive my item which I tried to cancel to no avail. It is like jumping thru hoops to contact them. They have phone hours from 5:30 PM till 2 AM EST.. Who ever heard of that? It took so long to...
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Review
Product
Rosewe Swimsuit
Cons
- Defective item
- Long deliver time
- Can not get address to return item
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund
Tags
A decision reached as that is what the reviewers suggested and yes I consulted the Rosewe size chart. Upon receiving my suit I realize that in reality I should have gone up (I am guessing) 3 sizes. Rosewe chat said if they messed up they would refund the money....
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Review
Product
Rosewe Swimsuit
Pros
- Swimsuit quality seemed good
Cons
- Size chart is inaccurate i confirmed this with a tape measure
- Return and exchange policy not honored as advertised
Reason of review
Not as described/ advertised
Loss
$28
Preferred solution
Full refund
Rosewe Swimsuit Review
Cant return item many tickets sent and no success.
Review
Product
Rosewe Swimsuit
Reason of review
Return, Exchange or Cancellation Policy
RoseWe is a scam company. The close are made very poor and returning for a refund has been impossible. They don't have shipping slips in package when you get it. Had to return $30 bathing suit the address in package didn't evan have the RoseWe name on it. I asked...
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Review
Product
Rosewe Swimsuit
Cons
- Return policy is bad
- Quality of items
- Bad quality
Reason of review
Return, Exchange or Cancellation Policy
Update by user Apr 24, 2017
The company offered a small refund' I think it amounted to 15% of the purchase price. Glad the company offered something, but I will not buy from them again. You wait weeks for the item/s to arrive, then they aren't very good quality.
Update by user Mar 26, 2017
Unless you are absolutely sure the...
Review
Product
Rosewe Swimsuit
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Rosewe Swimsuit Review
Ordered 3 bathing suits, they came to small and fit really weird. I tried to and for a ticket and it won't recognize my order number. Says that isn't it even though I have it saved from email. What can I do?
Review
Product
Rosewe Swimsuit
Cons
- Feeling like i got ripped off
Reason of review
Bad quality
I ordered 2 swimming costumes but they didn't fit very well so I raised a support ticket as there was no information about how to return them. There is no returns address on the website and they avoid answering the question about how to return items that don't fit. ...
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Review
Product
Rosewe Swimsuit
Cons
- Not able to contact anybody
- Refund policy
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund
Tags
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I ordered bathing suits from rosewe in march and paid for expidited shipping and still have not received them yet I put in a ticket on the website that states they will respond in 1 business day and there response was waiting for you to respond Etsy dies that even mean I did respond I want my money back or I want my bathing suits before the end of summer preferably and I want a refund fur the expidited shipping I paid for my package hasn't even left China yet