Rosewe stole my money and clothing
Rosewe stole my money and clothing
Paid extra for 3 day shipping.Got items over a month later. WRONG sizes and grossly larger than their website says. Emailed what they think customer service is for 60 days complaining. I got so many different answers and offers of $3 off my next order, 10% refund, then...
View full review
ID
#890992 Review #890992 is a subjective opinion of poster.
Location
Tacoma, Washington
Product
Rosewe Swimsuit
Reason of review
Not as described/ advertised
1.5
Details
Need to return and cannot find any address to ship back?!!!
View full review
1 comment
Anonymous
#1183802

I'm having the same problem! Though I've followed all of the prompts and procedures, Rosewe's Customer Service has not responded with the required address to return a dress ordered and received about 15 days ago. And, the clock is "ticking!" Wish there was a regulatory agency to force Rosewe to comply with their advertised Return Policy!

ID
#879405 Review #879405 is a subjective opinion of poster.
Location
Fraser, Michigan
Product
Rosewe Swimsuit
Cons
  • Poor shipping
  • Product is garbage
  • Not as advertised
Reason of review
Return, Exchange or Cancellation Policy

Rosewe Swimsuit Review

I ordered a bathing suit. I ordered a small got an XL bottom and a small top. Trying to send it back but having a hard time. Wasted my money. So it is pussing me off. So in my eyes I'll never order nothing again. Very unhappy and very disappointed!!!!
View full review
ID
#870920 Review #870920 is a subjective opinion of poster.
Location
Coraopolis, Pennsylvania
Product
Rosewe Swimsuit
Reason of review
Not as described/ advertised

Rosewe Swimsuit Review

Sizing all wrong, cheap material, refuse to give return address! Scam scam scam
View full review
ID
#869559 Review #869559 is a subjective opinion of poster.
Location
Edinburgh, Scotland
Product
Rosewe Swimsuit
Reason of review
Bad quality

Rosewe Swimsuit Review

2.0
Details
I ordered RR160328****021988 USD24.26 Shipped Stripe Print Strap Design Black Tankini USD23.55 QTY:1 1/1 but that's not fit and not good quility I tried to call and retern and refuned my money but no body answer or flow as a unhappy customer this was the first my purchases and I need to retern it thank you Banafsheh baghaei
View full review
ID
#868234 Review #868234 is a subjective opinion of poster.
Location
Copperopolis, California
Product
Rosewe Swimsuit
Reason of review
Bad quality

Rosewe Swimsuit Review from Palm Harbor, Florida

1.4
Details
I ordered 6 bathing suits and 2 cover ups. I ordered XL, even though I would typically order a M bc of their size chart, except a L in one of the cover ups. I paid for express shipping bc I wanted to get them before I went on a spring vacation. A couple of weeks went by and no order arrived. I tried to log in to their site to see the shipping status, but I couldn't get into that part of their website, so I sent an email. They told me they were still making 2 of the suits! I told them to cancel the order and went on vacation without them. Upon return, three weeks later, there was a shipment from them. I couldn't have been more disappointment in these clothes. Four of the bathing suits were so small, they might fit someone a size 4 (remember -I ordered XL). One fit except for the bust, which was so tiny and had little pads sewn in. Another fit but they forgot to include the bottoms. One coverup was so short, it didn't cover my bottom and maybe would have fit someone about 5'2". The only item that I want to keep is the L coverup, which fit perfectly. I contacted the company and they initially said they can't be returned and I should try to sell them. Then they said they would give me 10% back and I wouldn't need to return them. That's $17 on a $170+ order. Then they said i can return them to China at my expense and they will refund 60%, even for the item with no bottoms, and they won't refund my express shipping fee despite taking more than a month to get it and the fact that I requested the order be cancelled well before they shipped it. This is no way to do business and I hope you won't make the same mistake I did.
View full review
2 comments
Anonymous
#1167513

Horrible experience with this company.the items sent to me weren't any where close to what was depicted in the images. save your money and don't waste your time buying from here because this place is a scam.

Anonymous
#1167180

Same thing happened to me!! We're you ever able to get your money back?!?!

View more comments (1)
ID
#856861 Review #856861 is a subjective opinion of poster.
Location
Palm Harbor, Florida
Product
Rosewe Swimsuit
Reason of review
Not as described/ advertised
Rosewe Swimsuit Review from Summerville, South Carolina
I ordered a bathing suit from them over 2 months ago, it took 6 weeks to recieve it and when I finally did it was a piece of trash!I ordered the size based off of their size chart. In the pic, the bathing suit on the left is for comparison of what a bathing suit should...
View full review
2 comments
Canton
#1166674

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

View more comments
ID
#855491 Review #855491 is a subjective opinion of poster.
Location
Summerville, South Carolina
Product
Rosewe Swimsuit
Cons
  • Poor shipping
  • Customer service
  • Very poorly made
Reason of review
Not as described/ advertised

Rosewe Swimsuit Review

1.0
Details
Argued for a week about whether the bathing suit I ordered fit according to the size chart. Well, it fits their models so i must be wrong. Finally got return information. I can pay to return it myself and i only get a 60 % refund. Rude, untimely, and crooks.
View full review
ID
#854792 Review #854792 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Rosewe Swimsuit
Cons
  • Size chart is incorrect
  • Unable to obtain refund
Reason of review
Not as described/ advertised

Rosewe - No potential for return

1.0
Details
I purchased 4 bathing suits in total from Rosewe. After several weeks I never received three of the suits and had also ordered a 4th that I did receive. After several emails exchanged, they said the first 3 were on their way. Finally once I received them they were very small. Not even close to matching thee measurements they suggested. The sizing chart is at least 2 sizes smaller than American standard and does not measure the same as their charts. I wrote to them requesting a return address and this correspondence has taken two weeks as well. In the end, they refused to give me a return address because it would "cost me too much to return".
View full review
1 comment
Canton
#1164203

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

ID
#852806 Review #852806 is a subjective opinion of poster.
Product
Rosewe Swimsuit
Reason of review
Not as described/ advertised

Rosewe Swimsuit Review

1.4
Details
Rosewe - Simple Review #1463570523
Rosewe - Simple Review #1463570523
I had ordered i swimming set and they ask for the number i gave it to them and the proof of paying and they say its incorrect the order......it is taking me 2 days for this...
View full review
ID
#849930 Review #849930 is a subjective opinion of poster.
Location
New York, New York
Product
Rosewe Swimsuit
Reason of review
Order processing issue

Rosewe - Poor quality and not at all like expected

1.0
Details
I also would not have ordered if I knew it was coming from China. It is not at all like the picture and the swimsuit size is all over the place. I ordered a sports bra inside attached to a tankini in large. The inside must be a 2X and the tankini a medium with the bottoms a med and poor quality and don't look at all like the pictures.This is my 2nd experience ordering online and will never order online again for anything. It is experiences like this make it bad for good sites trying to sell to comsumers. Very disappointed in the amount of information they have to disclose online to consumers.
View full review
1 comment
Canton
#1161374

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

ID
#848839 Review #848839 is a subjective opinion of poster.
Location
Oshawa, Ontario
Product
Rosewe Swimsuit
Cons
  • False advertisement
  • It did not look look like the picture and poor quality
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
1.0
Details
Rosewe - Ignorign my request for a refund
Rosewe - Ignorign my request for a refund
Rosewe - Ignorign my request for a refund
Rosewe - Ignorign my request for a refund
Ordered 3 swim suits for 3 of us.All the same style. Sizes M, L, XL. Their size chart says size M is 72-76cm for bust. The size M they sent me is 92cm in the bust. Its too big for the girl who ordered XL!!! They sent grossly misrepresented items!!! I also bought these...
View full review
1 comment
Canton
#1161387

Thanks for your feedback.

First of all, sorry for any inconvenience that it may bring.

Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.

In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer.

We will send a full refund after order returned and received.

Regards,

ID
#846775 Review #846775 is a subjective opinion of poster.
Location
Tacoma, Washington
Product
Rosewe Swimsuit
Cons
  • Bad customer service
  • Deducted handling fee from refund
  • Processing time
Reason of review
ALL of the above except "problems with payment"
Loss
$85
Preferred solution
Full refund

Rosewe Swimsuit Review from Lake Forest, California

1.0
Details
I ordered two items, it went through it didn't apply the 15% discount. I wrote them back immediately and said to either apply the discount or cancel the order. They sent the order anyway. One item was completely off sized, and the bathing suit had large cut outs on the sides which didn't show her pictures One item was completely off sized, and the bathing suit had large cut outs on the sides which didn't show in your pictures They are refusing to let me return these items, and only offered me a $3 credit on a future purchase! Do not buy from these people, quality is extremely poor, and do not buy from these people, or quality is extremely poor, and they don't allow returns even when it's their mistake
View full review
1 comment
Canton
#1161384

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

ID
#844343 Review #844343 is a subjective opinion of poster.
Location
Lake Forest, California
Product
Rosewe Swimsuit
Reason of review
Not as described/ advertised

Rosewe Swimsuit Review from Wheeling, Illinois

1.0
Details
The website is non functioning if you need to return something it only works if you are buying something and you have to spend money to call China to talk to anyone. So I just went to the post office to return my bathing suit that doesn't fit and is horrible quality and it was $14.00 to send back! Totally not even worth it when the bathing suit was $22 and I'm not even sure they would refund me?!? Total waste of money completely. Can't believe this place is allowed to run a business. Not happy at all.
View full review
1 comment
Canton
#1161383

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

ID
#844214 Review #844214 is a subjective opinion of poster.
Location
Wheeling, Illinois
Product
Rosewe Swimsuit
Reason of review
Bad quality

Rosewe Swimsuit Review

1.0
Details
Do not use, i ordered an item and received something completely different, contacted them to be told i could have 60% refund if returned it or keep it they would refund about £2! Anyone would think i was in the wrong! Give a wide birth
View full review
ID
#841454 Review #841454 is a subjective opinion of poster.
Location
Bickershaw, England
Product
Rosewe Swimsuit
Reason of review
Not as described/ advertised