Product: Rosewe Shipping Service Clear all filters (261 of 261 reviews match)
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Rosewe in Newark, New Jersey - False advertisement

they tell you that they have one to three day delivery when in essence it's like a month in a half no customer service or number to call nor anyone to speak to just very sad I planned a trip and shop on rosewe and was so disappointed with every aspect of their service I look and check every day only to fine that in was still in it's travel I just wish that when advertising any product it will be honest advertisement honesty keep customers very happy at all times when I go in any store I look for quality at all times and good customer service but none of that when shopping with roewe at all I'm really pissed with the idea of me shopping with them I also really feels that when looking at their page you will be amaze with their clothing and the cheap pricing but after ordering you get very fustrated
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1 comment
Rosewe
#1161273

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Review
#829412 Review #829412 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Cons
  • China shipping
Reason of review
Order processing issue

Rosewe Shipping Service Review

1.3
Details
Ordered a bathing suit for my trip to the beach. I needed it in 7 days so I paid expedited shipping, it was supposed to be here no later than today and it hasn't even been shipped yet. When I contacted customer service and tried to get my money back for the shipping, they hung up on me.
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Review
#817633 Review #817633 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Order processing issue
2.0
Details
I really thought that I had found the site of my dreams. Prices were good, the pictures of the items, looked great. But when the money was drafted from my account, it took about a month and a half to get my item. And that was after I had sent a number of emails or...
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Review
#815280 Review #815280 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Pros
  • Nice prices
  • Very disatisfied
Cons
  • Bad quality
  • Products are definitely not as described
  • Are crooks and liars
Reason of review
Poor customer service, bad quality, problem with delivery, problem with order processing, and item is not as described.
Loss
$35

Rosewe in Bessemer, Alabama - Shipping Nightmare

I had to wait an entire month just for my clothing to be shipped. Then when i finally got a tracking number it shows that it can not find my package. everytime i asked for a refund it would tell me to submit a ticket i have submitted numerous tickets but no refund still. And also still no clothing!! Im definitely sticking to lovely whole sale after this fiasco!! They should definitely get shut down this is utterly unbelievable. last time customer service communicated with me was to tell me there was a festival going on and to wait a week.
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Review
#809274 Review #809274 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Problem with delivery

Rosewe in Lorain, Ohio - Shipping is a joke

I ordered Feb 14th and my order still has not shipped no way to contact them I will never ever recommend this site to anybody, I want a full refund.I put in several tickets and they claim to contact me within 24 hours and it never happened. I am livid behind , as If I have money to throw away and I don't. It's a shame when I try to be supportive to new companies.NO. : RR1602151035267031Date : 02-15-10Order status : Confirmed,Paid,Unshipped
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2 comments
Anonymous
#1132551

Same here and I ordered February 10th

Anonymous
#1126924

Yes I've sent in four tickets and they still won't refund my money I ordered 2-19-16 and still haven't received nothing. I hate I didn't read the reviews before I ordered.

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Review
#807671 Review #807671 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Cons
  • Refund policy
  • Rosewe and i will not be shopping there again
Reason of review
Order processing issue
Loss
$126
Tags
  • shipping delay
Ordered $150 worth of clothing on 2/1 and paid extra for 1-4 day shipping. It's 2/18 and still nothing. Of course they charged my card, which I'm now disputing. All email communication from rosewe has been very confusing and runs the customer in circles with zero...
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1 comment
Anonymous
#1115012

Thanks for the unsatisfactory results....i was about to order....i had the same problem with another online company.....modlily....i ordered and never received my merchandise...and yes my card was charged

Review
#793530 Review #793530 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Problem with delivery
I ordered a dress for my baby shower almost three weeks ago. They sent me an email stating I will get a shipping confirmation within 2-4 business days. I have yet to recieve anything. So I logged back in through my facebook and it is still saying unshipped after 2...
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1 comment
Anonymous
#1111929

THIS SAME EXACT THING HAPPENED TO ME TO!! SUBMITTED TWO TICKETS, CALLED THE WEIRD NUMBER & YOU HAVE TO LEAVE A VOICEMAIL, THEY ALREADY TOOK THE MONEY OUT OF MY ACCOUNT WTHOUT EVEN SENDING TRACKING INFO OR ANYTHING!

I'M SOOOOOO MAD!!! I ORDERED FEB 2ND & HAVEN'T HEARD A THING.

Review
#790036 Review #790036 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Poor customer service
Loss
$19
Preferred solution
Full refund
2.0
Details
I ordered wings 2 weeks before Halloween they sent it to my billing address rather than the address I provided. Then shipped it to me 2 weeks after Halloween. I no longer wanted them. I was forced to pay return shipping and could only get 60 percent of my purchase...
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1 comment
Anonymous
#1273069

I had a bad experience also. Now I have a statement that I post every time they advertise.

" DO NOT Buy!

Their sizes are not correct. They will not give you back your money. They insist you send the product back to China. The shipping is over $70.00.

I am having a legal firm initiating actions against this company. Go on line and check out all the complaints..."

Review
#733252 Review #733252 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Cons
  • Very poor service
  • Refund policy
Reason of review
Poor customer service and Problem with delivery
Loss
$30
Preferred solution
Full refund
Tags
  • Rosewe Complaints
1.7
Details
I have ordered an item about 3 weeks ago and payed extra for my shipping to arrive earlier, and until now i have not received anything. I have tried getting in touch with RoseWe customer service but they hardly answer their phones and they are very unprofessional. As a...
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2 comments
Rosewe
#1024851

Hi,there.we are so sorry to make your trouble and you can submit a ticket and we can help u to find your order.And we all very glad to help you.If you have any problem with our order, you can submit a ticket and we will reply you in one working day and help you to solve this problem. We will try our best to help u if you submit the ticket in our site. and you can submit in this link http://www.rosewe.com/support.php

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Review
#685998 Review #685998 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Cons
  • Delivery still not arrived
Reason of review
Problem with delivery

Rosewe in Honolulu, Hawaii - SCAMMED OUT OF MY MONEY

I placed an order online for merchandise totaling $400.00 through rosewe.com, I even paid extra for expedited shipping which promises to ship within 4 days of receiving the order. So far this has been a nightmare. My order status is still showing paid, but unshipped. I contacted the company via email 13 times but still haven't gotten an answer about when my merchandise will ship. I called the number on the website but its out of service. This is CRAZY!!!! DO NOT BUY ANYTHING FROM ROSEWE.COM ITS A SCAM! Im currently disputing my transaction with my bank to try to recover my money being that they will not respond to any request regarding my account.
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Review
#606874 Review #606874 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Problem with delivery
Loss
$400
Preferred solution
Full refund