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17 comments
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1.4

I bought a dress and I have not received it. I've sent in tickets, but never my dress.

I am livid. Does anyone have the phone#? I keep getting the same reply. "Paid, unshipped." I need to know "why" As I read some of their messages.

It appears that they speak little English. I want my money back. Have anyone received their refund. Also, have anyone been over charged or re-charged for items they did not purchased?

I am really afraid that they are going to take my credit card info and take more money.

Sign,

"Not feeling good"

Reason of review: not received my merchandise.

Monetary Loss: $18.

Preferred solution: Full refund.

Rosewe Cons: Cannot return or get refund.

Location: Temple, Texas

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Marilyn Qix

my nickname is Marilyn as of today, May 19, 2021 (not Arlene).

Marilyn Qix

Get online with or call the BBB (Better Business Bureau). They do work for you, and help you.

And some companies I've complained about get very pissed off when they hear from the BBB!

Which is good!! Marilyn

Guest

i ordered a swimsuit may 5 2017 didnt get it yet try calling this number no one there try tracking nothing was coming from china wth called my post office today they told me it could take a month wth so upset

Guest

I ordered a bikini and I paid for fast shipping and have not received nothing what is going on with my order

Guest

Call PayPal because that's how your payment was made. Also I am onboard with filing a lawsuit

Guest
reply icon Replying to comment of Guest-1132527

Hey me to it ordered 2 bathing suits and still haven't received them and payed eXtra for shipping..I'm so frigging disgusted that Facebook is allowing this to happenl

Guest
reply icon Replying to comment of Guest-1132527

Same i spent 87 dollars and never got ***

Guest

I also ordered something and I have the same message. Paid not shipped.

I sent 2 messages but nobody has contacted me. No number is provided.

I'm trying to find a numerous for them. Maybe we can call the media to research this company or the better business bureau

Guest

Wow...i havnt recieve my order..wish i would have seen this before i order from this site. Im not very happy

Guest

I am experiencing the same thing. We should look into filing a law suit as a whole.

Guest

I ordered two jumpsuits in February. I have not received them yet. This is ridiculous

Guest

I too am PISSED!!! I paid extra for shipping & nothing has arrived!

Rosewe emails have all bounced back, live chat does not work & the phone number doesn't work. I've contacted my cc company for a refund & then I'm going to report these scammers!!

Guest

Ha I havnt even got my clothes

Canton Thy

Dear customer,

I am customer service representative from Rosewe.com and i hope i can help you with your order.

We have 3 shipping methods with different deliver time , hope you can understand that and you can contact with us directly and tell us your order number so that we can offer the exact shipping information for you.

Our phone number is 001-718-3959508

Guest
reply icon Replying to comment of Canton Thy

This is not a working number!!!

Guest
reply icon Replying to comment of Canton Thy

Why are you not contacting us when we put in our ticket to customer service? ??

Guest
reply icon Replying to comment of Canton Thy

This number is not valid !!! You are scammers

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