Product: Rosewe Jacket Clear all filters (13 of 13 reviews match)
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Rosewe - Item not true to size

1.4
Details
I ordered a jacket XL based on measurements in size guide. it fits my 12 year old daughter . I called to exchange and they ingormed me I was better off to keep it and give it as a gift because the shipping would cost as much as the jacket. They offered to take 20% off. I agreed and they never refunded it. I made several calls and sent numerous emails. Horrible company. Will never order again.
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Review
#1058009 Review #1058009 is a subjective opinion of poster.
Product
Rosewe Jacket
Reason of review
Not as described/ advertised

Rosewe Jacket Review

1.0
Details
Ordered jacket that was 2 sizes larger than I wear. Still too small. No packing slip. Tried to submit "ticket" for return. Never received response. BEWARE before ordering from this company.
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Review
#1033492 Review #1033492 is a subjective opinion of poster.
Product
Rosewe Jacket
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I ORDERED THIS JACKET ,IT SAID NOTHING THAT IT WAS COMING FROM CHINA..IT IS DULL IN COLOR,SLEEVES TO SHORT..BUTTONS ON MANS SIDE,IM A WOMAN..IT SMELLED SO BAD IT BURNED MY NOSE..NOW THEY SAY THEY WILL ONLY REFUND 60% AND I SHOULD SEND IT TO CHINA..CAN YOU IMAGINE HOW...
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1 comment
Anonymous
#1275205

I wonder if this company LULUGAL and Hans American Inc are the same. Since I had a very similar experience and I ordered through LULUGAL but my package came from 3077 McCall D...

Review
#992335 Review #992335 is a subjective opinion of poster.
Product
Rosewe Jacket
Cons
  • Jacket
Reason of review
Not as described/ advertised
Loss
$46
Preferred solution
Full refund
1.5
Details
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
UNBELIEVABLE WHAT CAME IN THE MAIL: this faux fur jacket looked so nice online and looked like a joke costume for a child once it arrived, totally plastic & mailing label said "100% cotton" ????? it is the worst.i am now waiting for response from customer support. they...
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2 comments
Anonymous
#1497144

Unfortunately, this is one of many companies from China (I think they are the same company using different names) that have been selling shoddy merchandise, little or no custo...

Review
#938553 Review #938553 is a subjective opinion of poster.
Product
Rosewe Jacket
Cons
  • Misleading website
  • Product that was shipped was not product online
  • Difficult to contact
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
Tags
  • Rosewe Bad Customer Service
  • misleading poor quality

Rosewe - I would like a refund on the item i ordered #R1610080040331007 PLEASE I WOULD LIKE TO CANCLE THE ORDER ONLESS YOU HAVE IT IN SIZE 5X

4.6
Details
PLEASE CANCLE MY ORDER UNLESS YOU HAVE THE JACKET IN A 5X BECAUSE 3X WILL BE TOO SMALL,THANK YOU FOR YOUR HELP.THE ITEM #IS R1610080040331007-NAME OF ITEM TURNDOWN COLLAR LONG SLEEVE BLACK JACKET-MY NAME IS MS JUANA BANUCHI-EMAIL BANUCHIJUANA@YAHOO.COM IF YOU DON'T HAVE THE JACKET IN SIZE 5X PLEASE REFUND MY MONEY.THE 3X JACKET WILL BE TOO SMALL A ROUND MY BUST,AS I HAVE A VERY LARGE BUST.I HAVE SAID ALL THAT NEEDED TO BE SAID PLEASE SUBMIT MY CLAM- THANK YOU AGAIN.PLEASE FILE CAMPLAINT,I REALLY DON'T KNOW WHAT ELSE TO TELL YOU EXCEPT THAT IT'S A BEAUTIFUL JACKET.
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Review
#932739 Review #932739 is a subjective opinion of poster.
Product
Rosewe Jacket
Cons
  • Size chart is incorrect
Reason of review
DOSE NOT FIT ME TOO SMALL

Rosewe Jacket Review

Im am trying to return a jacket which is to small for a larger size how do i go about doing that order#rr1608010323567367,i need to exchange it for larger size please contact me.Tjank you AndreaDodson 3137725367
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Review
#900701 Review #900701 is a subjective opinion of poster.
Product
Rosewe Jacket

Rosewe Jacket Review from Norton, Ohio

2.4
Details
I purchased several items, all of which were low quality as I expected for the price. However, the item I spent the most on, a $29 jacket was unreasonably different from the picture. As pictured was a designer cut grey leather jacket with a slim fit. What I received was a shiny silver plastic coat that fit like a plastic bag. The cut itself was unwearable. I was told to send it back to China which is international shipping at $12+. I did. I was told I would not be refunded my money on shipping. I looked a few months later to see my refund and I wasn't there. I contacted them to see if they just forgot and the cs rep asked why it took me so long to ask for a refund. And not in a nice way. She said "why it take you so long to ask." That was all she said. Apparently I didn't think I needed to tell them how to do their job. My bad. Then u asked when u was getting my refund. She argues w me about it for a week back and forth taking 1-2 days to respond every time. Then she says I'll get my refund when I send it back..... The thread she is responding to includes the tracking info and the fact that we've already established that it was sent back. I will be pursuing a full refund through my credit card company.
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1 comment
Review
#832462 Review #832462 is a subjective opinion of poster.
Product
Rosewe Jacket
Reason of review
Not as described/ advertised

Rosewe Jacket Review

1.0
Details
I ordered a jacket which took over 3 months to receive and it was too small and looked nothing like the picture. I am trying to return it but after 9 "tickets" still have not received their mailing address. Very frustrated. DO NOT ORDER ANYTHING FROM THIS COMPANY! !
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Review
#831089 Review #831089 is a subjective opinion of poster.
Product
Rosewe Jacket
Reason of review
Not as described/ advertised

Rosewe Jacket Review

1.0
Details
Absolute rubbish please don't waste your cash. Ordered a women's jacket, arrived today won't fit a small child. Nothing like the picture, quality sub standard. I wouldn't put it in the dogs basket. I am going to try for a refund but after reading the other reviews not holding my breath to get one. Disgusted
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Review
#792110 Review #792110 is a subjective opinion of poster.
Product
Rosewe Jacket
Reason of review
Bad quality

Contact Rosewe Customer Service

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts
1.2
Details
I ordered four tops/jackets and they all had to be returned because the sizes are at least 1/2 of what we would consider normal here in the US. Their "One Size Fits All" is like an American size 6! The XXL top I ordered fit except the arms were super tiny, like for a...
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2 comments
Anonymous
#1054508

I ended up just eating the cost and donating the clothing to charity since it was past the 30 days in their return policy. Just didn't want to take the chance of paying for ma...

Review
#706765 Review #706765 is a subjective opinion of poster.
Product
Rosewe Jacket
Cons
  • Products are definitely not as described
Reason of review
Bad quality
Loss
$60
Preferred solution
I am going to try to return as they have been prompt in responding to my complaints and state that they will refund 60% of the purchase price (plus I pay shipping).