4.1
Details
ROSEWE DRESSES ARE BEAUTIFUL ON THE MODELS AND THE QUALITY OF WORKMANSHIP IS GREAT. WITH MUCH ANTICIPATION, I MADE MY FIRST PURCHASE NOT REALIZING IT WOULD GO DOWN AS A GUEST PURCHASE ON OCT 2, 2018. TWO OF THE THREE DRESSES DID NOT FIT. BEFORE RECEIVING MY ORDER, ON...
View full review
ID
#1381449 Review #1381449 is a subjective opinion of poster.
Location
Bayamon, Bayamon
Product
Rosewe Dress
Cons
  • Not being able to make a return - guest purchase
Reason of review
No return for Guest Purchase
Loss
$76
Preferred solution
Let the company propose a solution

Rosewe - UPSET CUSTOMER

I just ordered a dress that came in after I needed it. So I went on their website got the return info and PAID THE SHIPPING MYSELF to send it back. IM getting NOWHERE with this company. I have sent several emails all they keep saying is they will refund 1/2 back due to shipping costs. Although I paid the shipping. No customer service , I press the live chat button you only can submit a ticket. 3 weeks now, still NO REFUND!!! Terrible company!!!!!! DO NOT ORDER FROM HERE!!!! I'm getting nowhere with this company. I think they are the worst company EVER!. Any other company would of credited your account quickly and have a customer service number to speak with a human being. I regret not reading the reviews before I ordered from them.
View full review
ID
#1373944 Review #1373944 is a subjective opinion of poster.
Location
Buffalo, New York
Product
Rosewe Dress
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund
1.3
Details
It cost me £18 to return the dresses to an address in USA and it's now 3 months later and I still haven't received a refund, despite weekly promises that they will, so I am a total of £80 out of pocket. Rosewe are rip off merchants. AVOID at all costs. I wish I had...
View full review
ID
#1366160 Review #1366160 is a subjective opinion of poster.
Location
Birmingham, England
Product
Rosewe Dress
Cons
  • Being cheated out of my refund
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund
I will never order from these folks again. They are a complete rip off. I order a dress for a dance event and jewelry. When I received it however it looks nothing like the pictures. The jewelry looks like something that came from the .99 cents store and you would give...
View full review
3 comments
Anonymous
#1569888

So agree with the customers. Don't let these beautiful pictures fool you.

They are a scam! The merchandise doesn't look anything like the picture.

The customer service is heinous *** and so is the tracking and shippung. The clothes look like it was made by clowns!

View more comments
ID
#1350787 Review #1350787 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Not as described/ advertised
2.8
Details
I have tried to contact them on numerous occasions and have been unsuccessful. All I want to do is get a larger size on a dress I ordered. They are able to email me, but when I try to email them...when I try to submit a ticket they say my email is no where to be found....
View full review
ID
#1311920 Review #1311920 is a subjective opinion of poster.
Product
Rosewe Dress
Pros
  • Selection of dresses
Reason of review
Return, Exchange or Cancellation Policy
Loss
$34
Preferred solution
Larger size

Rosewe - Do not buy from this site

1.0
Details
Clothes are poor poor quality. Nothing like what's pictured. There is lack of contact info and you cant return for refunds. They give you refund process...that does not work..keeps looping you!!!! Shut these people down!!!
View full review
ID
#1307237 Review #1307237 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Bad quality

Rosewe - SCAMED

1.0
Details
The dress is nothing like the pic. It's two sizes too small and it was a different material. It was ripped on one side. You are not able to send the crap back either
View full review
ID
#1305444 Review #1305444 is a subjective opinion of poster.
Location
Rochester, Minnesota
Product
Rosewe Dress
Reason of review
Not as described/ advertised

Rosewe - A Total Scam

Purchased dress and coat from Rosewe 2 years ago. Paid via PayPal. Size large dress was too small for my 3 year old granddaughter. PayPal lies about refunding my money $98. Never got money back. Rosewe is out of Shanghai and has servers other names. A RIP OFF. Don’t order from any of these companies.
View full review
ID
#1283259 Review #1283259 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Return, Exchange or Cancellation Policy

Rosewe - Terrible

I wanted to return items. It said to contact customer service but there is no number to call
View full review
ID
#1281076 Review #1281076 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Return, Exchange or Cancellation Policy
I just wrote a 90+ words to you but I don't know where it went. This page does not tell me how to submit. I then went to the next page & at this moment I can't remember exactly what I wrote, but in any case here I go again. I received my dress in the mail today 6/9/18....
View full review
1 comment
Anonymous
#1497079

M'am, respectfully , a Chinese XL is an American S. Don't you miss shopping at the good old department stores like we used to have in the 50's ? I do ...

ID
#1276146 Review #1276146 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Not as described/ advertised
Loss
$36
Preferred solution
Full refund
4.5
Details
Rosewe - My refund
I order a dress back at the end of march i did receive the dress around april 17th or 18th i tryed on the dress it was ok but i didnt like it on me so i finally got the information from them on how to send the dress back i did send it back through usps mail i emailed...
View full review
3 comments
Anonymous
#1497797

I agree, you are complaining about no refund, yet you rated them with five stars?Most likely, you may not receive anything back. This is a company known for shoddy merchandise and very poor customer service.Not located in the US, this is the problem.I encourage everyone to support their local community businesses instead.

View more comments
ID
#1263296 Review #1263296 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Return, Exchange or Cancellation Policy

Rosewe - Dissappointed

I bought a dress the material was the cheapest of the cheapest. It looked horrible no one would wear that. These Chinese people are thieves. Facebook take them out of your sites please
View full review
ID
#1236748 Review #1236748 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Bad quality

Rosewe - Very bad quality of clothes. Nothing I order look likwebsite

1.0
Details
I have tried to contact them on where and how to send this crap back to them. I am do disappointed. Very poor material and quality
View full review
ID
#1236368 Review #1236368 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Bad quality

Rosewe - It's A No For Me....

2.7
Details
Found this company on Instagram. I was absolutely smitten with the classy dresses being modeled. So.... I ordered. First - my order took one month and 3 weeks to arrive. Secondly- I ordered two dresses - both mediums (which is standard for my size 10) but the clothes they sell are not true to size. I believe these are Asian Sizes. Nothing wrong with that, but the consumers need to be made aware of this prior to ordering. Please keep this in mind when ordering. Now- I have to return the items (It's Now April) ; and am almost certain I will receive my replacements by this Christmas. This will be the last time i order something from a company being advertised on Instagram.
View full review
1 comment
Anonymous
#1465050

I ordered a dress and it was cheap dident even look like what I ordered. This company is scaming people beware!

ID
#1235515 Review #1235515 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Fit not standard. Slow processing time.
Preferred solution
Full refund

Rosewe - Clothes are not true to size!

The dresses I ordered from you all was not true to size,when I work there was several nurses was speaking about it also said your clothes are not true to size they were very disappointed!
View full review
ID
#1234988 Review #1234988 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Not as described/ advertised