Product: Rosewe Dress Clear all filters (271 of 271 reviews match)
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Rosewe - Dress Review from New York, New York
I ordered a dress about a couple of weeks ago and I even chose express shipping so I would get it by now but I haven't and I need it as soon as possible.
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1 comment
Canton
#1030505

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

Review
#693729 Review #693729 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Problem with delivery
I order a dress on the 1 of august havnt received it yet
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1 comment
Canton
#1021429

hi,there, you can submit a ticket in our website and we will help u find your order and check the order for you. and solve the problem with you.

and if you have any problem , you also can contact us. and you can submit a ticket in this link http://www.rosewe.com/support.php ,and we will try our best to help u

Review
#684554 Review #684554 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Problem with delivery

Rosewe - Dress Review from Parkville, Maryland

1.0
Details
Bought a beautiful maxi dress, so i thought. The material is different the cut is different. Its the ugliest thing i've ever bought. i cant return it. i had to go to paypal to start some ***. this website needs to be banned
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2 comments
Canton
#1016395

Dear customer

We are sorry for the inconvenience.

Could you inform us the order no.? We are willing to help you.

You can log in our site and check the order information.

Also you can attach the pictures about the items, we will check carefully.

Please feel free to contact us http://www.rosewe.com/support.php

Canton
#1015528

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

Also you can attach the pictures about the items, we will check carefully.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

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Review
#676806 Review #676806 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Not as described/ advertised

Rosewe in Austin, Texas - THIS PLACE IS ***!

1.0
Details
I ordered a dress for a wedding rehearsal and paid extra to have it sent to me BEFORE the rehearsal. A week has come and gone since the rehearsal(that I ordered it well before) and I still have yet to receive my package. I contacted them through their *** communication process and they told me that it is on the way. BUUUUUUT, they have ten different ways of tracking it. How can all shipping companies be involved in ONE PACKAGE?!?!?! Anyway, I asked to at least be refunded for my shipping costs, they said I didn't pay extra. I told them I did. In the next reply from them, they said they already gave the money to the shipping company so they cannot give it back to me. HOW ON EARTH DID I GO FROM NOT PAYING FOR EXPEDITED SHIPPING TO NOW THEY CANNOT REFUND ME MY SHIPPING COSTS BECAUSE THEY ALREADY GAVE IT TO THE SHIPPING COMPANY?? I have asked EVERY SINGLE TIME that someone call me, but nobody has responded to that part. This company is flakey and you should NEVER order from them. I have NO IDEA if the dress will be nice or not, but that is besides the point. They are unprofessional and lack proper communication skills. PLEASE DO NOT ORDER FROM THIS COMPANY!!!
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2 comments
Canton
#1015527

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

Also you can tell us your registered email or name.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

Anonymous
#1113777
@Canton

I've Called and given you that number over email 4 times. It's been 7 months and GUESS WHAT?! NO DRESS!!!

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Review
#676574 Review #676574 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
ALMOST ALL OF THE ISSUES COMBINED
Preferred solution
Deliver product or service ordered

Rosewe - Dress Review from Clarkesville, Georgia

5.0
Details
I ordered 2 dresses online on July 8...the purchase was suppose to be shipped the next day. I have yet to receive my order...but the money has already been taken from my account.
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2 comments
Canton
#1011743

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

If you don't have the order number, you can give us your payment screenshot. we can check for you

Please feel free to contact us http://www.rosewe.com/support.php

Anonymous
#1016026
@Canton

Well I ordered from the company and its saying unpaid....I know I paid now its saying canceled...I need my order or my money back this is bad business and wrong.

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Review
#671343 Review #671343 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Problem with delivery

Rosewe - Dress Review from Lumberton, North Carolina

Ordered a dress almost a month ago payment sent and all and still haven't received my idem. So sick of these BS ads..
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2 comments
Canton
#1011746

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

If you don't have the order number, you can give us the payment screenshot, we can also check for you

Please feel free to contact us http://www.rosewe.com/support.php

Canton
#1011324

Hello,

Sorry for you waiting

Could you inform us the order no.? We are willing to help you.

Also you can tell us your registered email or name. We can also try.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

View more comments (1)
Review
#670925 Review #670925 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Bad quality

Rosewe - Dress Review from Brook Park, Ohio

1.0
Details
Terrible and cheap quality! My dress was supposed to be white and grey and its a SUPER SEE THROUGH white and TAN! It's not even grey! This is the worst site ever I will never order from here again
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2 comments
Canton
#1010500

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

Also you can attach the pictures about the items, we will check carefully.

Please feel free to contact us http://www.rosewe.com/support.php Looking forward to hear from you Have a nice day:)

Canton
#1010125

Dear customer

We are sorry for what happened.

Could you inform us the order no.? We are willing to help you.

Also you can attach the pictures about the items, we will check carefully.

Please feel free to contact us http://www.rosewe.com/support.php

Looking forward to hear from you Have a nice day:)

View more comments (1)
Review
#668770 Review #668770 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Bad quality
1.0
Details
Rosewe - Dress Review from New York, New York
I ordered from Roswe seeing all the good reviews on their products. Come to find out they are all fake... i can't leave one review for their horrible products. First off all of their clothes were cheaply made or not even finished or made not properly. One of the...
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6 comments
Anonymous
#1182013

I'm reporting them to the bbb (better business Bureau) They took my money and gave me no product. They shipped it to the wrong address blamed me! And won't return my full refund!

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Review
#650752 Review #650752 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Problems with payment

Rosewe Dress Review

I order a dress and payed by PayPal, I later got an email to say the payment was unsuccessful so I paid again for the dress but I then found out that I was charged for two dresses although I only wanted the one. Do I want the money back for the second dress. As I feel I've been scammed.
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Review
#650658 Review #650658 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Problems with payment

Rosewe - Dress Review from Toxteth, England

I ordered a dress from Roswe that looked nothing like the photo. The blue described as navy was more a bright royal blue. The quality was poor and the sizes weren't right. I paid £18 for the dress and was told by their customer service department that it was pointless returning as it would cost so much in postage and I should give it as a gift or sell it on!. They then offered to compensate my Roswe account with the money failing to grasp that I don't want to shop with them again. A company that doesn't have a good returns policy should not be in operation. The £18 is not showing in my Roswe account and they are now not replying to my emails. Do not buy from this company!
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1 comment
Canton
#991040

Terribly sorry for this problem and trouble.

Could you please take pictures about the item received? We need this to report to our department.

Please no worry, I will apply the best help as I can.

Also you can contact us directly http://www.rosewe.com/support.php

Waiting for you :)

Review
#644053 Review #644053 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Not as described/ advertised