Product: Rosewe Customer Care Clear all filters (0 of 45 reviews match)
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1) Only after order placed you learn items are unavailable forcing you to re-select.2) Orders take forever to arrive, yet when making exchanges-returns they expect you to adhere to their 30-day period. 3) Sizes don't even match their own size chart. 4) Only after you...
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Anonymous
cp

this company is scan they charge your product to a paypal without telling you after take it out on credit card. they need to be report the FBI . scan ,scan scan tking people h...

1.4
Product
Rosewe Customer Care
I didn't like
  • Worst online shopping experience ever
#1079578
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I attempted to contact RoseWe using their instructions for returns/exchanges. Guess what NO reply the first time. The second time I was given a Ticket # and a web site to contact them. The web site has for 7 days said that I must have entered the wrong web site and...
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1.4
Product
Rosewe Customer Care
I liked
  • Very disatisfied
I didn't like
  • To small for the size
  • U cant talk to a person am still waiting on my order
#1074947
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I made a purchase of 2 garments.Delivery was fairly prompt but the sizing was really not accurate. I then attempted to return the items. It was so difficult to get the documentation to return that it took more than the 30 days allowed to return. I finally gave up and...
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2.5
Product
Rosewe Customer Care
I liked
  • Prices
I didn't like
  • Service
#1071403
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I received my package on Saturday 6-17-17, it is a dress and it didn't fit me right and well i tried it on Saturday and got online to complete a request to return it.no paperwork in the order that usually come in orders like the receipt, a return form, NOTHING AT ALL,...
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Anonymous
Julie

i ordered a wig and dress last April but until now i was not able to recieved the said items and i go to my order it was not there. . .

Anonymous
Anonymous

Their sizing is way off. I ordered a large lace shirt, which should big on me. Too small. Am attempting to return, but there is no paperwork included with the items. Will...

Product
Rosewe Customer Care
I didn't like
  • Customer service and return policy
#1063672
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Enough is enough, 1 month couldn't get anything and there is no way to reach Rosewe real person... I called my bank credit card dept report Rosewe website. Thanks my bank credit me back full amount and they are going to investigate it. So guys, not only just complain...
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Anonymous
Anonymous

Don't like or understand why it's so difficult to get in touch with customer service. I don't want to fill out a ticket, I want one of two things, my order or my money back.

Product
Rosewe Customer Care
#1051557
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Rosewe - Unable to contact them got a return.

I requested a ticket but no response as of this time and the order came from China
2.0
Details
Delivery Service
Value for money
Website
Product
Rosewe Customer Care
#1046337
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Rosewe Customer Care Review

Would not issue a return authorization but just kept saying I have to return the items that are way too small to China pay the shipping charges myself.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Rosewe Customer Care
#1037300
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This company is a massive MASSIVE waste of time & money.It would take so long to explain it all. Was the most horrible experience I've ever had ordering online... by a long shot. I didn't even know it could go that bad. Not only do they send costume versions of what...
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1.0
Product
Rosewe Customer Care
#1032658
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Rosewe Customer Care Review

DON'T BUY FROM THIS COMPANY. They won't let you return or exchange anything. Their excuse is that they are located in China. Will never shop with them again.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Rosewe Customer Care
#1022403
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Rosewe Customer Care Review

The dress still here with me.No action yet bout the ret./exchange.They keep telling get a ticket call this no.China landline.Not my fault for the wrong item they delivered.Why pay shipping from U.S.-China.Cost me $75.00 to ship back for one item.2nd one they sent me the wrong color.No action taken yet.Been asking them to send me a prepaid return label, no response.
Product
Rosewe Customer Care
#1011855
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