Product: Rosewe Customer Care Clear all filters (63 of 63 reviews match)
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Rosewe - Illegal company

1.0
Details
They have a fake Bklyn phone number that is a window company. I paid w Amex AND they put it through PayPal ??? I DO NOT HAVE A PAYPAL ACCT. SCAM SCAM to return to China 25.00 so don’t buy from them . The large is a size too small. Bad company stay away .
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Review
#1614086 Review #1614086 is a subjective opinion of poster.
Service
Rosewe Customer Care
Cons
  • No refund--poor quality
  • Takes too long for delivery
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund
Tags
  • Scam Advertisers
  • Rosewe scam refund

Rosewe - Terrible to sign in

Every time I have to get new password and then I can’t sign in or you cannot find my orders so that I can return something. Tired of messing with this
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Review
#1562528 Review #1562528 is a subjective opinion of poster.
Service
Rosewe Customer Care

Rosewe - Worse company evwr

I ordered a bathing suit almost two month ago and I still haven’t received it. Finally the costumer service wrote me and told me that I was going to receive my package between July 20-24. Today is the 27 and nothing yet. I will write another review if I ever get it.
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Review
#1543872 Review #1543872 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Order processing issue

Rosewe - Very angry

2.3
Details
I ordered a dress a couple of months ago it did not suit me. I sent it back via post office which cost me £9.50. I contacted Rosewe to ask when I would receive my refund. They replied and said I need a tracking number there was no returns ticket or tracking number. I went back to the post office they said Rosewe should have given me one. If I knew I was going to have this carry on I would have just kept the dress. I am very angry as they have the returned dress and I have no refund. Take my advice do not order from this company
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Review
#1531443 Review #1531443 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Rosewe - No response to my return

1.5
Details
Try to contact them to return a dress for a larger size 2 weeks has passed with no response and four times I have tried to contact them it’s a shame that a company is that non responsive to a complaint. Lee
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Review
#1518009 Review #1518009 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Return, Exchange or Cancellation Policy
5.0
Details
I ordered 3 dresses of $47.67...the product which i received was damaged... I was worried of my money and I call there U.S helpine number which was 909-480-4244 they helped me and i got my refund . They were nice and polite and i was very happy with them .thank you rosewe...
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1 comment
Jennifer1976
#1675060

Thank you for sharing.....I also got my refund...i was purchased a dress from rosewe and there is a problem with the size so return there dress and they refund my money.thank ...

Review
#1517136 Review #1517136 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Good customer service

Rosewe - Return

1.0
Details
I have dresses that I need to return and I cannot get the address or phone. That is poor customer service. I think with all these complaints you are fixing to get lawyers involved. Do the correct thing contact all your customer's
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Review
#1508156 Review #1508156 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Rosewe - Not good customer service

I ordered one coat from ROSEWE; however, was sent two and charged for them. On the other hand, it worked out as my girlfriend received it for her XMAS gift and was ecstatic... very much so! when she put on the coat, the sleeve ripped up the seam. Been trying to contact them with no success. I’ve placed several orders and had to replace buttons, not securely attached. Is there a phone number?
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Review
#1505449 Review #1505449 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Poor customer service

Rosewe - No Customer Service

three dresses are ordered from this company but i only got two of the three without label on. I tried to email them a week ago and no response. This is too bad. There is no customer service to call.
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Review
#1477529 Review #1477529 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Contact Rosewe Customer Service

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts

Rosewe - I want my merchandise

1.0
Details
Have not received my return it has been since November i am very disappointed furthermore i really want to talk to someone this is bad business i paid my money have done everything you all asked of me i still have nothing but youall have my. Money and the merchandise that is not fair if need be I will take further action
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Review
#1458755 Review #1458755 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Return, Exchange or Cancellation Policy