Product: Rosewe Customer Care Clear all filters (0 of 45 reviews match)
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I purchase items that looked nothing like I ordered when I contacted the company about returning the items for exchange, they were very cooperative.After I put the items in the mail sent them the shipping number I have not heard from them and have not received the...
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Rosewe Customer Care
#897394
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Rosewe Customer Care Review

Rose we.com and Roaewell are one in the same!! Orders placed are not fulfilled. Merchandise is sent from China. Can't vouch for quality since package never arrived due to poor addressing. Company will not refund monies. I lament not reading reviews prior to ordering.
1.0
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Rosewe Customer Care
#884264
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Rosewe Customer Care Review from Sacramento, California

Horrible!!!!! I sent 3 emails to cancel my order, the last one was outside the 12 hour window where you would get your entire refund. The only email they responded to was the one outside of the 12 hour window, so in order for me to cancel my order and get my money refunded was to let them keep 6 dollars!!! This company is such a fraud!! I truly hope they enjoy my 6 dollars!!! DONT SPEND YOUR MONEY HERE!!!
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Rosewe Customer Care
#872512
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Rosewe Customer Care Review

They just took my money and i havent received my purchse yet and its been three weeks, they said three days and worst of all i cant reach anyone, they need to be handled for this, i think i'll try to call someone and get to the bottom of this, i repeat do not purchase anything from rosewe.
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Rosewe Customer Care
#858750
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Rosewe Customer Care Review

Yes can not return item and i would like a refund its hard ti get in touch with anyone which is poor customer service i would like to make an official complaint
2.1
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Rosewe Customer Care
#852387
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Rosewe.com has got to be the worse company that I have ever ordered. They took my money immediately and I waited WEEKS for my order.The quality of the clothe is very very poor. I spent $80.00 that I might just as well thrown in the trash. I tried to correspond with...
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Rosewe
Rosewe

Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the co...

1.0
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Rosewe Customer Care
I didn't like
  • Cannot return
  • Customer service
#850382
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Rosewe Customer Care Review

Worst company ever delivered my package to wrong address and now they won't give me a refund. Also the customer service is horrible. They should not be able to still have a company will never use them again and will keep all my friends from buying anything from them. THIS PLACE SUCKS
1.0
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
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Rosewe Customer Care
#844666
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I placed an order with rosewe and last miniute i rang the couriers who where to deliver my goods to return it back to rosewe that i wont be needing them any more. I informed rosewe of this and i was told they wouldnt be giving me my refund due to taxes and they wouldnt...
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Rosewe
Rosewe

Thank you for your valuable feedback.I wish to start off by telling you that we are extremely sorry about the situation.I have followed up your case and our team will solve it...

1.0
South Ockendon, Thurrock
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Rosewe Customer Care
#842510
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Poor customer service. 17 emails & still not resolved. Don't order poor quality
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Anonymous
Anonymous

I am having the same problem, no response back from my emails. This company is a joke. I have sent numerous emails. One of the earrings is broken and the dress is too small ...

1.0
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Rosewe Customer Care
#841229
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Rosewe Customer Care Review

Worst customer service ever! I still have not recieved my order and i placed it weeks ago! You cant call and talk to anyone and i want the item i purchased! They never respond to your tickets either!
1.2
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Oak Hills, California
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Rosewe Customer Care
I didn't like
  • No delivery
  • No one calls you back
  • Poor shipping and wont help find my package
#840811
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