Rosewe.com size chart is wrong. Won't respond to refund request
Bathing suit was bought a size larger that I usually wear. A decision reached as that is what the reviewers suggested and yes I consulted the Rosewe size chart.
Upon receiving my suit I realize that in reality I should have gone up (I am guessing) 3 sizes. Rosewe chat said if they messed up they would refund the money. Apparently, in their eyes, they can do no wrong. No refund or exchange was authorized.
Well, it's not like the said "no" but they said nothing. They will not respond to my return/refund request.
I will have to go through my bank card for recourse. DON'T DO BUSINESS WITH ROSEWE.COM.
Reason of review: Not as described/ advertised.
Monetary Loss: $28.
Preferred solution: Full refund.
Rosewe Pros: Swimsuit quality seemed good.
Rosewe Cons: Return and exchange policy not honored as advertised, Size chart is inaccurate i confirmed this with a tape measure.
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