Rosewe Clothing Reviews and Complaints
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Verified ReviewerRosewe - Missing Order
I never received my order and when I tracked it, it said that it was already shipped. I would really like the order or a full refund.
User's recommendation: Not to order from this company.
ID
Product
Rosewe Clothing
Cons
- Not getting my items
Loss
$64
Preferred solution
Deliver product or service ordered
Rosewe - Reklamation
Hej Jag handlade och betalade i oktober kläder klänningar(2) och skjortor o blus men det kom bara klänningar i november. Ni skulle skicka allt mellan 30 november och 13 december 2019. Jag hade email adresse philothee@***.com och tel nr 00467******** men nu har jag philothee66@***.com och tel nr 00467********
1 comment
ID
Product
Rosewe Clothing
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Rosewe - Do not waste your time-much less your money!
I ordered several dresses totaling over $200. They sent me 2 of several dresses. Never wore any- tried only 1 on. Too small cheap quality. Because I tried it on, they consider it damaged-it was not. Read the fine print- you are not allowed to see if it fits before making up your mind if you want it. Btw it’s over a month since I returned. No money yet...BUYER BEWARE!!! SCAM!!!!!
ID
Product
Rosewe Clothing
Pros
- Prices-sales
- How the pictures looked
Cons
- Double items not ordered
- Never received the order
- Return policy is a scam
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund
Rosewe - Where my order
Where my ordsr from nov 14 is my order
ID
Product
Rosewe Clothing
Reason of review
Poor customer service
Loss
$35
Preferred solution
Deliver product or service ordered
Rosewe - None at all have not received my order
I have not received my order and no way to contact company by phone
ID
Product
Rosewe Clothing
Cons
- At all
Reason of review
Poor customer service
Loss
$70
Preferred solution
Deliver product or service ordered
Rosewe - Slow Response Time
I am still waiting on a response. I have used internal communication tools without response. There is no telephone number and I have placed a large order. Will follow up this review with a recommendation.
ID
Product
Rosewe Clothing
Reason of review
Poor customer service
Loss
$122
Preferred solution
Expedite
Rosewe - Items received NOT NEW but clearly USED and DAMAGED
Ordered several dresses and a blouse. Upon receipt, all dresses and blouse were NOT NEW but clearly USED and DAMAGED. None of the items had tags or labels as new clothes are expected to have. All items stuffed into very small bags (poor packaging) which explains why they were all wrinkled. Three months has passed and It has been virtually impossible to contact this company to get a so called “Ticket” to return items. Now I’m stuck with badly damaged and poorly sewn items that I would never wear. I’m out over $400.00.
Featured
ID
Product
Rosewe Clothing
Cons
- Damaged defective used not new items impossible to get ticket
Reason of review
Damaged or defective
Loss
$475
Preferred solution
Full refund
Rosewe - Product unsatisfactory
I have purchased 3 blouses all of which are totally unsatisfactory and I wish to return and get a full refund. I only received the products 3 days ago. I have emailed the company all of the relevant details
ID
Product
Rosewe Clothing
Cons
- Non existent customer service
Reason of review
Poor customer service
Loss
$142
Preferred solution
Full refund
I returned my 2 products of clothes on Jun 2, 2019 and have done all I have to do do to receive my refund of $64.21. Please check into my account and let me know when am going to receive my refund. I was not satisfied with the quality of the clothes.
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1 comment
Shopping Expert
To get more details about your refund, please contact Rosewe customer care team. There is a live chat support on the company website which is available Monday to Thursday 9:00 PM - 11:30PM, 1:00AM - 6:00 AM (US EST). Other Rosewe contact details including email, headquarters address and social media links are available on the Rosewe Contacts tab on Pissed Consumer.
ID
Product
Rosewe Clothing
Cons
- Customer service and no refunds
- Refund has not been credited to my credit card
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund
Rosewe - Looks like low budget Halloween costume
DO NOT buy from rosewe! You been warned...
ID
Product
Rosewe Clothing
Reason of review
Bad quality
Returns with rosewe
I made a purchase through PayPal for a dress amount $35.90. I had to return it because of the size and color, I am wanting a full return to my Paypal account. Post office tracking number shows it was delivery to your address on April 20, 2019. I have not received any money at this time. I would like to know when I received my refund. Transaction ID ox982503****563****E, invoice iD R190403****057820. Please could my refund be return to my PayPal account.
ID
Product
Rosewe Clothing
Reason of review
Return, Exchange or Cancellation Policy
Loss
$36
Preferred solution
Full refund
Rosewe - SCAM!
I bought 3 shirts from Roswe. I attempted to return one shirt as it is huge and ugly. It say 100% return. I did everything they ask you to do which is returning and sending in the number for the tracking and paying shipping etc. Still they will not return my money and keep asking me what I want to do. So now they not only have their merchandise back but my money too. They are nothing but a scam company from China pocketing the money. I attempted to turn them into the BBB however they must reside in US or they can do what they want without anything you can do. Do not use this company. I should have checked it out online before using I was a fool now paying the price.
ID
Product
Rosewe Clothing
Cons
- Being cheated out of my refund
Reason of review
Poor customer service
Loss
$37
Preferred solution
Full refund
I THINK THEY ARE TAKING PICS FROM MAGAZINES AND POSTING THEM BECAUSE WHEN THE ITEM ARRIVES IT LOOKS CHEAP AND NOTHING LIKE THE PIC THE REVIEWS ARE MADE BY PAID FOLKS THIS IS HORRENDOUSE I PURCHASED SOMETHING I HAD TO TRASH BECAUSE IT MAKES NO SENSE TO TRY AND RETURN MY...
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1 comment
Never buy anything from China unless you go through a valid retailer based in this country. I personally have had somethings happen.
Thank goodness for paypal. Don't know if they got their money but they did get me mine.
also don't buy anything off facebook ads. JUNK
ID
Location
Rome, Georgia
Product
Rosewe Clothing
Reason of review
Bad quality
You are getting Knock off clothes, that have been posted on several different websites under different companies! Rotita, Wish, Rosegal, you name it! Stop looking at the price and do your homework! Cheap material and knock offs and too small! If its says cm run people...
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ID
Product
Rosewe Clothing
Reason of review
Not as described/ advertised
Loss
$500
Rosewe - Do NOT do business with this company!
I have tried for a minimum of 3 weeks( since I received the merchandise) to contact this company several different ways to no avail. It is if they never existed. All I wanted was a different size - wasn’t even asking for my money back! They are a very poor excuse for a half way decent company to do business with. If you have @lot of money to waste - go ahead and order from them. Better still, send it to me. Always beware of a company that is impossible to contact- even by email. I should have done my home work before fooling with this nonsense! You will be sorry too- I promise you!
ID
Product
Rosewe Clothing
Cons
- No customer service
- Paid for it with my credit card but never received it
Reason of review
Return, Exchange or Cancellation Policy
Loss
$33
Preferred solution
Full refund
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