Rosewe - Clothing Review

My mother ordered 5 tops for me 1-28-15 & I still have not received my items. They debited her account two days after order was placed. Can't track order because the number given doesn't work.
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1 comment
Canton
#955794

Dear customer,

I am customer service from Rosewe.com and i hope i can help you with your order.

We have 3 shipping methods and for each one , there are different deliver times.

May i know what shipping method you have chosen?

I also want to know your order number so that i can offer more information.

Contacting link is :http://www.rosewe.com/support.php

ID
#595557 Review #595557 is a subjective opinion of poster.
Location
Morrison, Oklahoma
Product
Rosewe Clothing
Reason of review
Problem with delivery

Rosewe - Clothing Review from New York, New York

Company is a rip off. There clothing is cheap and they don't have a return policy. They get upset when you ask for a return address and then tack on the shipping fee and transaction fee from the original shipment in the return. They use stock pictures of other dresses and give you a knockoff of it. I would never purchase anything from this company again. BUYER BEWARE.
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1 comment
Anonymous
#941318

Dear customer,

I am customer service from rosewe.com and i hope i can help you.

It's normal that there will be a little difference from the picture and the real product, but if you are not satisfied with it, you can communicate with us and we will offer refund.

But what customers need know is that shipping fee of return should be paid by customers.

If you have any other questions, please contact with us here:http://www.rotita.com/support.php

ID
#590476 Review #590476 is a subjective opinion of poster.
Location
New York, New York
Product
Rosewe Clothing
Reason of review
Bad quality
2.3
Details
Rosewe - Clothing Review from Loganville, Georgia
The clothes do not fit at all I want a full refund the only giving me small percent I spent almost 200 and get only 90 dollars And they say because Its been worn but I had to try it on!!
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1 comment
Canton
#938106

Hello,

We are terribly sorry for what happened and here is our return policy http://www.rosewe.com/return-policy-a90.html and we encourage all customers read it first.

As stated, all the items returned can't be worn , please understand that.

And if you still have questions with it you can contact with us directly: http://www.rosewe.com/support.php

ID
#587743 Review #587743 is a subjective opinion of poster.
Location
Loganville, Georgia
Product
Rosewe Clothing
Reason of review
Not as described/ advertised

Rosewe - Clothing Review from Salt Lake City, Utah

You are a suck company. I want my $21.78 returned to me in full, or recieve my clothing in perfect condition. I dont think you realize that people are sue happy and if this unprofessional behavior continues, you are up for a lot of cases. Get your *** together.
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1 comment
Canton
#937526

Hello,

Can you please tell me what's the matter with your order?

Can you please describe it for me in details so that i can check it for you?

And you can contact with me through this link : http://www.rotita.com/support.php

Waiting for your reply!

Have a nice day!

ID
#587177 Review #587177 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Product
Rosewe Clothing
Reason of review
Problem with delivery
1.3
Details
I bought 6 dresses thinking they are cute right? wrong they all look very different in real life than they do in pictures. All dresses look cheap.. cheap fabric.. just bad quality, on top of that they were ALL short. I am 5'5 and they were all so short that if I bend...
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7 comments
Anonymous
#1285217

Total scam. Wish I'd looked company up prior to ordering. Hopefully some very tiny people can wear the 2 items sent to me.

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ID
#581682 Review #581682 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Rosewe Clothing
Cons
  • Poor quality
  • Cannot return or get refund
  • Not how advertised
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund

Rosewe Clothing Review

this service is very awful I received my merchandise 25 to 30 days late and the product is very bad quality. I will never purchase anything from this site again
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ID
#568292 Review #568292 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Product
Rosewe Clothing
Reason of review
Problem with delivery

Rosewe Clothing Review

2.0
Details
Clothes are very small. I am a size 9/10. I ordered large and I can't put anything on. I'm unable to get I touch with the company. I want is to return the merchandise for a refund.
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ID
#565662 Review #565662 is a subjective opinion of poster.
Location
Odessa, Texas
Product
Rosewe Clothing
Reason of review
Not as described/ advertised

Rosewe - SCAM

I ordered clothes then 2 days later accessories. The accessories came but I still haven't recieved my clothing. I have sent several messages to this company and I have requested a refund. I am getting very frustrated about this matter. I want my money back. I keep submitting my ticket to Rosewe every day for a week. I have yet to recieve my refund or my merchandise. I have not heard from Rosewe in 2 days now. I don't know what else to do. I am going to submitted another request. If someone knows of another way to contact Rosewe, please let me know.
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ID
#562411 Review #562411 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Product
Rosewe Clothing
Reason of review
Problem with delivery
Loss
$87
Preferred solution
Full refund

Rosewe - Absolutely AWFUL Servoce

1.0
Details
Not only was it a pain to order the clothes in the first place (turns out you could submit your order but now have paid for it, resulting in an additional visit to work through their website) but they take over a week to ship your items. They eventually send you a tracking website, you know, to track your clothes order, but the track17.net website is confusing at best, fraudulent at worst. Just know that there will be NO way to tracking your order. By the time your items arrive, they are thin, cheap-looking and you've forgotten you were getting anything in the first place. Not worth the trouble or the money, regardless of how many "coupons" they supply. Never again.
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ID
#558135 Review #558135 is a subjective opinion of poster.
Location
Lafayette, Louisiana
Product
Rosewe Clothing
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Let the company propose a solution