Rosewe is scamming customers

1.2
Details
The item I purchased did not look anything like the picture. The material is cheap and filmsy and the shirt look likes something someone sew in their house on a sewing machine. The shirt is not as long as the picture makes it look and the sizing is not made true to size. The picture itself is a misrepresentation of what you are actually buying. The company also does not disclose the fact that they are not a US company until it is too late. The company makes it impossible to return a item and receive your money back because shipping is all the way in China. Its cost more to return the item than what you paid for it which is how they are scamming customers.
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ID
#680953 Review #680953 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Product
Rosewe Blouse
Cons
  • Clothing material
  • China shipping
  • False advertisement
Reason of review
Bad quality
Loss
$19
Preferred solution
Full refund

Resolved: They should call theirselves ROSEWE can't return anything......

2.5
Details
Update by user Jan 21, 2015

Still no resolution to my satisfaction.......I want a refund.......

Original review posted by user Jan 15, 2015
I have been trying to return and get credit for 2 items...have been given many "ticket" #s but no address to send the stuff back... The Phone number is phony and I believe all the merchandise is made for midgets !!!! I am 5'5", weigh 130 and ordered size XXL.,You would have a hard time stuffing a 5 year old in these garments...Must say they would have been lovely had they been the right sizes. Can't even get PayPal to respond to me for credit because their (Rosewe) gives a false http address.I will NEVER buy from them again.....
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9 comments
Anonymous
#1117233

I order 6 dresses and not one fitted me not worth the money. No adress to send them back. Lost 100 pound

Anonymous
#1112209

Yes there is something fishy about this company. I have sent several emails trying to exchange two items and I keep getting a response back that someone will contact me.

All I wanted was a return address to exchange my items.

Nothing yet. This company should not be allowed to sell clothing to the US.

Anonymous
#1081486

I truly believe rosewe is a SCAM, no number no address I'm going to let all my face book friends and the TV news know what's going on and my terrible Experience

Canton
#931891

Dear Customer,

I am customer service representative from rosewe.com and i really hope that i can help you with this matter.

The fact is that our size is based on Asian Size which is smaller than that of western country so we generally suggest customer chose a larger size .

We have a ticket system and we respond all the tickets in 1 working day.

Can you please tell me your order number so that i can check if we have replied your tickets?

Waiting reply!

Anonymous
#932070
@Canton

I have several numbers !!!! Here they are......T128560****---T170568****-----T826945****---T128560****---T563709****--- T531964**** and R141212****518885....I have tried to get an address to return these 2 Items....Also, I want a refund or credit to my PayPal account.....I hope you can help me too....

Anonymous
#932362
@PissedConsumer932070

I am still waiting for instructions on how to return and a credit to my PAYPAL or a refund...........I AM VERY UNHAPPY........VERY VERY UNHAPPY.

Canton
#933008
@PissedConsumer932070

Hello,

I have checked the tickets for you just now and we have replied all your tickets.

You can login your store account and reply it so that we can communicate with more convenience, is that ok?

Waiting for your reply!

Jacen
#933309
@Canton

I have several numbers !!!! Here they are......T128560****---T170568****-----T826945****---T128560****---T563709****--- T531964**** and R141212****518885....I have tried to get an address to return these 2 Items....Also, I want a refund or credit to my PayPal account.....I hope you can help me too....

These are the ticket numbers I have already submitted several times......I will keep bothering you until I get a refund !!!!! This is a ridiculous way to run a company........You should be ashamed of yourselves !!!!!

0 0 Reply

Anonymous
#986609
@Jacen

I too am waiting to get a reply back from rosewe. I need to send back an item and they refuse to give their address. do you have their address by chance.

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Resolved
ID
#582967 Review #582967 is a subjective opinion of poster.
Location
Titusville, Florida
Product
Rosewe Blouse
Cons
  • Cannot return or get refund
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund