Rosewe
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Leicester, Leicester
Resolved: Resent items
Company fixed the issue and I have been provided with apology. Both Items were replaced.Thank you.
Left address
Dresses were returned to Sender.
I received 1st dress to 9 High Park Road, Isle of Wight, but not second dress.
Greensboro, North Carolina
Inability to exchange pants for a different size
I have tried to reach customer service for over an hour, to no avail. Will never order from this company again.working customer service phone number, directly to the company would be helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Leisenring, Pennsylvania
Return You can't talk to anyone. Call me 229425****
I have tried multiple times to reach someone about a return and use. It seems like you are careless about your customers.
User's recommendation: Don't buy from this company
Greensboro, North Carolina
Almost impossible to exchange an item
I have been trying for an hour to reach customer service to exchange a pair of pants for a larger size. To no avail. I will never order from this company again.e
User's recommendation: A customer service phone number directly to the company. This is ridiculous.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Order not arrive
I returned the items about a month ago and have not received or heard anything from the order that was placed.
Charlotte, North Carolina
Was sent another jumpsuit when a refund was requested
No one has responded to pickup the jumpsuit and to refund my money. I am sure they are waiting to say it has passed a return deadline.
User's recommendation: Unfair contact after purchase. Do not make a purchase.
West Babylon, New York
REFUND for order number RR240611****409169
When will receive my refund for the returns order number RR240611****409169. Thank you
Thank you.
Thank you...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I have not received my order. It has been 18 days since I placed it.
Company fixed the issue and I have been provided with apology.
I placed an order 18 days ago and have yet to receive it. I did not receive an email of confirmation, I did not receive anything about a tracking number My PayPal account has the amount deducted from my PayPal so my order was processed.
Money was taken, but no goods exchanged. I called the customer service number to find that it is a nonworking number. There is no one to talk to about this issue.
I did send an email and I am hoping someone will talk to me through email. Otherwise I have spent about $100 and have nothing from this company to show for that.
- Pretty clothes
- Bad customer service with status on orders placed
Preferred solution: Deliver product or service ordered
User's recommendation: I cannot recommend this company basically because I did not get what I ordered. It might’ve been a different case that I’ve been holding the materials or tried on the garments… But I spent $100 and have nothing to write a review about other than I’ve paid for things that I don’t have. That is bad business and very disheartening.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sent wrong dress
I received the wrong dress I would to know why I needed the dress for my daughters wedding in two weeks time its very important to me that I have the right dress
Thank you
This picture is the wrong dress
Preferred solution: The right dress
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Paramount, California
I order a nice light blue dress for my daughters wedding. It arrived today and it’s more on a purple side.
The dress I ordered for my daughter's wedding and arrived today. It's not the color in your picture.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lies about shipping discount
I was given a 'shipping discount,' but when it arrived, I couldn't get it from the post office unless I paid $8 more in shipping. So, I ended up paying a total of $54, which is overpriced for the quality. The bathing suit looks okay, but it is made of cheap material.
- Shipped quickly
- Looks nice
- Lied about shipping discount then charged me 8 dollars upon receipt of product which is deceptive
- Quality of product is not worth the pricem
User's recommendation: Not worth it.
Los Angeles, California
I didn't get my refound
I returned some of my purchases.my wallet got stolen.and they havent refound me anything at least let me know by email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I place an order for tops and received three swim-dresses, which is totally too big for me.
I communicated back and forth with customer service, formed a ticket#, replied to the ticket number, and sent pictures of the stuff that they sent me. By the way, only one of the swim dresses is online; so far, I've received no reply. How can you send a customer swim wear when she ordered casual wear?
- On time delivery
- Not being able to speak with anyone concerning returns
- Customer service
- No proper email address for the person that assist you
Preferred solution: The order that I place and paid for
User's recommendation: I have order from them before and it was a very good experience.
Chicago, Illinois
Problem with delivery
I received only 3 of the 4 items ordered yet the record reflects that all 4 items were delivered. The packaging had been sliced/cut, giving the appearance the item had been removed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My order large
Still waiting on my order. I'm really disappointed because I never received my order and no one can tell me where my order is.
Preferred solution: Deliver product or service ordered
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.