Unclaimed
Rosewe
Reviews and Complaints
94.5K
CLAIMED LOSSES
1.9K
TOTAL REVIEWS
320K
PAGE VIEWS
11
ISSUES RESOLVED
Rosewe Reviews
New Reviewer
I returned an item to rosewe August 6th for a refund I bought the dress twice that's how bad I wanted to dress and sent the First dress back for a refund I have not received my refund as of yet I'm as
I have not received any refund as of yet and this started about the middle of August August 14th I have not got any refund any notification saying where the refund is each time I speak to one I give them all the information they need and they give me a lie what steps do I have to take to get my refund
User's recommendation: My recommendation is the new one to do business with rosewe because they seem to be a fraud.
ID
Pros
- Beautiful dresses
Cons
- Terrible refund process unable to receive my refund
Loss
$40
Preferred solution
Full refund
New Reviewer
I ordered a covered for a swimsuit for $22. And the site charger me $105.05
Why did the site charge me $ 105.05 for a cover over for a swimsuit. Please cancel my order please and return the money to my account please. Thank you, Brenda Austin Walker.
ID
Loss
$105
Preferred solution
Full refund
New Reviewer
They pull 1000 dollars from my account yesterday, those orders was a mistake cancel or the orders
Yesterday I got in touch with chat , and report that all the orders around 1000 dollars was a mistake, I try to cancel the orders yesterday, but they took the money from my account, please can someone fix my problems thanks
ID
Loss
$1000
Preferred solution
Full refund
Wrong shipping address
Hello, i did a purchased an order online and i put in my wrong address is there a way i can get help with that?
ID
Location
West Valley City, Utah
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerExtremely poor service delivery
I have purchased x2 dresses, when they arrive very bad quality and big size. I have returned the dresses on the 28th/08/2021. Until today, no response from them. We have sent them several emails but still no response.
User's recommendation: Do not buy anything from rosewe as they are service when it comes to returns is bad.
ID
Loss
$1100
Preferred solution
Full refund
New Reviewer
Takes to LONG for delivery of merchandise!
I orders several dresses for an event in August. Delivery dates have changed 3 times and here we are at end of September and I still don't have my merchandise! Company keeps asking to please give it 1-2 more days and NOYHING arrives! They refuse to give a refund, this company just takes money and you never get your merchandise! No one to speak to only CHAT! with people that can't help you or do for you THIS COMPANY IS A RIP OFF! anything for you! THIS
User's recommendation: *** NOOOOOOO.
ID
Product
Rosewe Dress
Pros
- Timely delivery
Cons
- Scam company
Loss
$71
Preferred solution
Full refund
New Reviewer
Wrong size
It is not a complaint as such. I ordered 2 blouses in medium which is my usual size but they fit a little small so I was wondering if I could return them for large. Please let me know if that is possible and how I I can return them.
ID
Cons
- Difference between stated size and measurements and actual size
- No actual contact number
- No return shipment address info
Preferred solution
Let the company propose a solution
New Reviewer
I Alana Reaves have not received my black and red dress yet
I Alana Reaves have not received my black and red dress l received the brown and black l am just waiting on the other one.l wanted to order more dresses but l am having a lot of issues.send the free and when l make another order please dont let me have to text again please
User's recommendation: I didn’t know right now solve the issue that l am having thank you.
ID
Location
Queens, New York
Preferred solution
Deliver product or service ordered
A package that was texted to have been delivered
I received a Tex saying a package that I ordered from Roswe was delivered. I dont remember ordering a package. I did return a few pieces on Friday . I want to know if that was received
ID
Location
Dorchester, Massachusetts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI ordered a drss about 2 weeks ago and I have not heard anything.
i saw a white coat dress i wanted. I pd. for it through debit card and i have heard nothing, my name is sarah patrick, email dapatrick66@***.net
ID
Pros
- I want my dress
Loss
$45
Preferred solution
Deliver product or service ordered
New Reviewer
I would like to talk to someone on customers service y can i gat a number i spent my cash and did not received it need my stuff for my birthday on Monday and you are pushing me around .
FedEx is saying they delivered my package which is a lie for i was at work they said i sign wich is another lie i check even got landlord to run the camera notting was delivered
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLove their clothes
Need to speak to someone regarding my order I am having trouble completing the order online would like anyone from the company to reach out and assist me, I am very interested in receiving the order I'm trying to place. So if anyone can reach out to me and help me with placing my order it would greatly be appreciated.I can be reached at (434)378-****,Thank you.
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot complete my order I have been approved but some of my information won't go through and also need my phone number updated
Cannot complete my order some of my information won't go through also need to update my phone number new number is 434-378-****
ID
Pros
- Selection of dresses
- Clothes
Cons
- There is no way to talk to someone in regard to the problem
Preferred solution
Someone in the company to help. me process my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo response
I'm trying to get an exchange, being that the items are too big. I haven't gotten a response. I filed to get a ticket to send items back and it's been 5 days and no response.
User's recommendation: Order at your own risk and know that you might never get your money back.
ID
Pros
- How items look online
- How the pictures looked
Cons
- Return process lack of refund
- No possibility to contact the consumer service
- Unable to contact someone
Loss
$120
Preferred solution
Exchange or full refund
New Reviewer
Order I made
Hi my name is Darlene Smith+Wilson and I order a dress from your company on the 26th of July and I the dress by the 3rd of September.I will like to know if your company got the order.Please text me back and let me know about my order and wether or not your company received it. Thank You. Oh phone number is 919-592-****.
ID
Cons
- I have not received my product
Preferred solution
Deliver product or service ordered
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