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New Reviewer

Sent the wrong blouse

Rosewe - Sent the wrong blouse
I ordered a green off the shoulder blouse and it is not what was on the picture my blouse I recieved is opened to the breast the blouse on the picture the blouse was closed to the hip now I have to pay a seamstress to sew the front of the blouse my order number RR220824****209430 I need to know why I was sent the wrong blouse

User's recommendation: Send the items that are just like the picture.

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ID
#3952080 Review #3952080 is a subjective opinion of poster.
Location
Houston, Texas
Pros
  • Need to send the correct item
Cons
  • Need to check item before sending it out
Loss
$20
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Am I the only one that had a great experience with this company?

I ordered 2 swim suits 1 or 2 years ago and wore them constantly last summer and they are still holding up well. No issues regarding my card charge, received items in timely manner. I read the measurements on the website and used that to order the size that fits me perfectly. I feel like I'm the only one that had a wonderful experience after reading all of the other reviews but they are all right in my book, very satisfied customer!
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ID
#3682294 Review #3682294 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
New Reviewer

I Alana Reaves have not received my black and red dress yet

I Alana Reaves have not received my black and red dress l received the brown and black l am just waiting on the other one.l wanted to order more dresses but l am having a lot of issues.send the free and when l make another order please dont let me have to text again please

User's recommendation: I didn’t know right now solve the issue that l am having thank you.

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ID
#2900406 Review #2900406 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
Deliver product or service ordered
New Reviewer

I would like to talk to someone on customers service y can i gat a number i spent my cash and did not received it need my stuff for my birthday on Monday and you are pushing me around .

FedEx is saying they delivered my package which is a lie for i was at work they said i sign wich is another lie i check even got landlord to run the camera notting was delivered
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ID
#2876982 Review #2876982 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

I have been waiting for a ticket for my return items it have been two still saying pending

I havent received my ticket to returning items back it saying still pending, so how long done it take to get a ticket
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ID
#2076480 Review #2076480 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Show Support

Yes, my items did take awhile to get to me, 3 weeks to be exact. But it was well worth the wait. I'm not sure about everyone else's experience on her but I have ordered from them numerous times and have not been disappointed. Just know that is coming from out of country so it will take awhile. #VerypleasedinNC

User's recommendation: If you have an event coming up don't wait till last minute to order, things happen!!! Like COVID!!!!!

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ID
#1973276 Review #1973276 is a subjective opinion of poster.
Service
Rosewe Shipping Service
New Reviewer

Order statues issues placing in cart

Do you have a catalog phone number my size xs petti like to shop xsp some small dont no how to put the order in the cart to many going in i want other items also if you do have catalogs with my size please send i want to purchase asp no im not pissed i just can place my orders

User's recommendation: Great buy.

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ID
#1925584 Review #1925584 is a subjective opinion of poster.
Pros
  • Selection of dresses
Cons
  • I cannot speak a customer service representative
Preferred solution
Catalogs

Placing an order : Black dress

I am in communication with you trying to buy a dress. I am asked to send my order number beginning with R or RR. I do not find it in my communication. I do not know or find my payment page. I only have this number: ID : T186332****. CAN YOU PLEASE HELP ME FIND THE ORDER NUMBER? SEND IT TO ME PLEASE!!! My email is: jndube06@***.com use it to respond. I am really desperate, trusting that you will help me.
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ID
#1883260 Review #1883260 is a subjective opinion of poster.
Location
Johannesburg, Gauteng

I love the dress and blouse, very sexy and easy ordering

LikeI'm satisfied and will be ordering again
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ID
#1739372 Review #1739372 is a subjective opinion of poster.
Location
Portsmouth, Virginia
New Reviewer

Please let shipment be a little more fast

I didn't get my order when will it going to arrive at my address
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ID
#1708799 Review #1708799 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Pros
  • Clothes
Reason of review
I just need the help to get my dresses for tomorrow

Cancel my order

Hi can i cancel my order?help me
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ID
#1573888 Review #1573888 is a subjective opinion of poster.
Location
Steinkjer, Trøndelag

Wrong address my item was sent back need to change address on my item

I dont know how to contact them i want to give them the core t address
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1 comment
#1707731
Shopping Expert

You may send an email to Rosewe customer care team at service@rosewe.com. You may also try to reach out to the company support via their live chat option on rosewe.com. As stated on Rosewe contact us page, live chat is available Monday to Thursday 9:00 PM - 11:30PM, 1:00AM - 6:00 AM (US EST).

ID
#1563195 Review #1563195 is a subjective opinion of poster.
New Reviewer

My dress needs to arrive by the 12th because I am heading out on vacation

I order a white dress and I need it to arrive bye the 12 th of June
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ID
#1546614 Review #1546614 is a subjective opinion of poster.
Reason of review
Order processing issue
New Reviewer

I got my refund

I ordered 3 dresses of $47.67...the product which i received was damaged... I was worried of my money and I call there U.S helpine number which was 909-480-**** they helped me and i got my refund . They were nice and polite and i was very happy with them .thank you rosewe
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1 comment
#1675060

Thank you for sharing.....I also got my refund...i was purchased a dress from rosewe and there is a problem with the size so return there dress and they refund my money.thank you

ID
#1517136 Review #1517136 is a subjective opinion of poster.
Location
Mumbai, Maharashtra
Service
Rosewe Customer Care
Reason of review
Good customer service
New Reviewer

The blue white dress

Is my order been shipped for Lucy blakely phone number 336 225 ****
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ID
#1509674 Review #1509674 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Order processing issue

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