order money dress refund items number service item customer customer service

Maybe I got lucky | Rosewe review

4.0
Details
I ordered two tops and paid by paypal. After not hearing anything for two weeks, I tried going to their website to track the order number with no luck. I then went to paypal and sent an email to the address listed asking about the status of my order. They responded the next day to say it shipped and sent me the tracking info. Sure enough, I received my order with no issues. The tops were exactly what I ordered. After reading all these reviews, I'm wondering if using paypal caused a better outcome. I would like to order two more tops but am hesitant - not wishing to tempt fate. Did anyone else use paypal as a payment option with good success?
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Review
#1670071 Review #1670071 is a subjective opinion of poster.
Product
Rosewe Top
Reason of review
Exactly as described/ advertised

Bathing suits | Rosewe review from Toms River, New Jersey

4.0
Details
Why is everything in my cart disappearing
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Review
#1617354 Review #1617354 is a subjective opinion of poster.
Product
Rosewe Swimsuit
Reason of review
Order processing issue
4.1
Details
ROSEWE DRESSES ARE BEAUTIFUL ON THE MODELS AND THE QUALITY OF WORKMANSHIP IS GREAT. WITH MUCH ANTICIPATION, I MADE MY FIRST PURCHASE NOT REALIZING IT WOULD GO DOWN AS A GUEST PURCHASE ON OCT 2, 2018. TWO OF THE THREE DRESSES DID NOT FIT. BEFORE RECEIVING MY ORDER, ON...
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Review
#1381449 Review #1381449 is a subjective opinion of poster.
Product
Rosewe Dress
Cons
  • Not being able to make a return - guest purchase
Reason of review
No return for Guest Purchase
Loss
$76
Preferred solution
Let the company propose a solution

Mi paquete no a llegado | Rosewe review

4.0
Details
Yo pedí un traje el 8 de febrero pero todavía no a llegado, deseo que cancelen la orden y me devuelvan el dinero ya que fue debitado de mi cuenta.
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Review
#1212103 Review #1212103 is a subjective opinion of poster.

Rosewe is Awesome :)))))) So Serious:!!

4.4
Details
I am going to Thailand in March and ordered an all white pant suit for an all white party while over there. I figured I would give them three weeks to get my shippmemt and after I ordered it arrived it in 30 days which is ok because it's coming from another country where it has to clear customs and other Clearances. All 3 pieces are true to size. I like the material and it was good for the money spent! I am happy with my purchase and timeframe arrived. Just give 3-4 weeks but you will get it:)
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Review
#1187726 Review #1187726 is a subjective opinion of poster.
Product
Rosewe Suit
Reason of review
Good quality

Need rush order | Rosewe review

4.0
Details
It taking too long thought delivery was 3_5 working days
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Review
#1165112 Review #1165112 is a subjective opinion of poster.
Reason of review
Problem with delivery

Terrible | Rosewe review

4.3
Details
Terrible  - Rosewe review
My order is now a week late and they are not giving me a refund. They have just been responding by telling me to wait. This is really *** me off because they’re not even following their own policy.
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Review
#1148843 Review #1148843 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Order processing issue
4.0
Details
I chatted with a customer service rep in order to return my product although I needed a ticket. Well you can never submit a ticket it goes right back to where you started asking for a ticket to be submitted. No one has emailed me back and this product from the label...
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Review
#1085749 Review #1085749 is a subjective opinion of poster.
Service
Rosewe Customer Care
Pros
  • Low intrest
Cons
  • No return shipment address info
  • Cutomer service or web site
Reason of review
Poor customer service
Loss
$90
Preferred solution
Full refund
Tags
  • Worst Shipping Time
3.5
Details
Hello my Name is James Washington and I placed an order with you on 04/13/2017 and it has not bee delivered yet,, I have been Tracking it for the last 2 weeks and all I get is that has left Shanghai and in transit and I would like to know where it is will you please...
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1 comment
Anonymous
#1325609

I am experiencing a similar situation. At this point, I simply want my money back!!

Review
#1043992 Review #1043992 is a subjective opinion of poster.
Pros
  • Discount
  • Prices are afforable
Cons
  • Deliverly
Reason of review
Problem with delivery
Loss
$26
Preferred solution
Deliver product or service ordered

Contact Rosewe Customer Service

Website:
Mailing Address:
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts

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Rosewe Dress Review

4.3
Details
Simple Review #1465569077 - Rosewe review
Simple Review #1465569077 - Rosewe review
Simple Review #1465569077 - Rosewe review
Very Poor Quality. Not the same design or material. Extra stitching is shown throughout the whole dress.
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Review
#863313 Review #863313 is a subjective opinion of poster.
Product
Rosewe Dress
Reason of review
Not as described/ advertised