Rosewe
Reviews and Complaints
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Rosewe Overview
Rosewe has 1.5 star rating based on 1121 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Rosewe to a friend or colleague.
- Rating Distribution
Pros: Very disatisfied, Cheap, I want the dress that was ordered.
Cons: Poor customer service, Customer service, Customer service is very poor.
Rosewe has 1.5 star rating based on 1121 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Rosewe to a friend or colleague.
- Rating Distribution
Pros: Very disatisfied, Cheap, I want the dress that was ordered.
Cons: Poor customer service, Customer service, Customer service is very poor.Recent recommendations regarding this business are as follows: "Not recommended", "This store is no good we’re other about 12 dresses for a church concert tomorrow we’re paying $21 for each one of them, we can get them those other been placed on November 8 we don’t get nothing yet this is so danm crazy no more ever again", "0 tolerance", "Not to but from them", "Do not order anything from you all, because you don’t get what you ordered.".
Most users ask Rosewe for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Orlando, Florida
Not satisfied with my order.
User's recommendation: Do not order anything from you all, because you don’t get what you ordered.
Sanford, North Carolina
Didn't get all my order
User's recommendation: verygood
Chicago, Illinois
Refund
User's recommendation: Getting a refund is not easy. I am still waiting for mine.
Bellevue, Washington
Phone number does not work
When I need the customer service no contact at all
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer service is terrible when you're trying to reach them. Wrong number
- Very nice clothing
Preferred solution: Exchange duplicate item for different item
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Belleville, Michigan
Need to return Item
User's recommendation: Nice quality
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To check on my order.
I did receive the package December 31st but belt missing from one dress after all this time, I will count this up to my lost,I know this will never get resolved since it took me this long ,I will not order again, it's to stressful being a senior citizen but thanks for your follow up.
Preferred solution: Full refund
User's recommendation: It takes to long
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Haven’t received item for my coming up event Dec 10,2022
Preferred solution: Full refund
User's recommendation: Don’t Oder from Rosewe because it takes forever to get your items ordered
Wausau, Wisconsin
Return
- Cheap
- Bathing suit
- I have no one to call
Preferred solution: Full refund
User's recommendation: Yes recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Did not get my complete order.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order I made
- I have not received my product
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to get help
Preferred solution: I would like to exchange my dress for a smaller size that all
Austin, Texas
Maybe I got lucky
Toms River, New Jersey
Bathing suits
Bayamon, Bayamon
GUEST PURCHASE
- Not being able to make a return - guest purchase
Preferred solution: Let the company propose a solution
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