Rosewe Reviews

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Verified Reviewer
New Reviewer

Need to return item

Cannot get into site that one must contact in order to make return. I am now stuck with a bathing suit that does not fit and I am out $35.00. I will never order from this company again. Very dissatisfied. companyAvaAvoid this

User's recommendation: Avoid buying from this company.

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ID
#2618335 Review #2618335 is a subjective opinion of poster.
Preferred solution
Full refund

Haven’t received package

I ordered a package on 1/13. Account number is 402935****. Where is my package? Why does it take so long

User's recommendation: Haven’t received my package yet.

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ID
#2400403 Review #2400403 is a subjective opinion of poster.

Rosewe continue to cancel my orders

I ordered many dresses and everytime I place an order rosewe would cancel my order saying that they were out of stock, but after i would go on there site to look for another dress i would see that same dress again. My friend placed an order on 12/21/2020 and they declined her order, please can you tell me what is going on with this company.

User's recommendation: If you place an order you may not get it.

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ID
#2295005 Review #2295005 is a subjective opinion of poster.
Location
Durham, North Carolina
New Reviewer

Didn't receive items and they were returnef

Ordered some dresses, but they were never delivered got a message from the post office saying they were returned to the sender because of delivery instructions. Still, we left no exceptional instructions; please resend items to the address provided without any special delivery instructions, leave the package in the mailbox.Please let me know you have received this either on this email or the email provided by Shaun Phillip the person whom placed the ordered, we need this order asap .I really appreciate any help you can provide..
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ID
#2273536 Review #2273536 is a subjective opinion of poster.
Product
Rosewe Outfit
Pros
  • Neaver recieved
Cons
  • No possibility to contact the consumer service
Preferred solution
Deliver product or service ordered
New Reviewer

Trying to return dresses i ordered. no response back

I ordered several dresses and are trying to return them to address on the package. Post office says wrong zip code. No way to return. I need a return address that is good.
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ID
#2171226 Review #2171226 is a subjective opinion of poster.
Product
Rosewe Account
Pros
  • Nice clothes
Cons
  • No way to contact them
Preferred solution
Full refund
New Reviewer

Packing not delivered yet

My package is lingering in Seaford Delaware with no out for delivery which it should be because you have sent me tracking number so I'm not able to find out any information about my package
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ID
#2171155 Review #2171155 is a subjective opinion of poster.
Pros
  • Refund policy
Cons
  • This experience was awful
Preferred solution
Let the company propose a solution

Service

Rosewe - Service
Rosewe - Service
Rosewe - Service
Rosewe - Service
Rosewe - Service
i have been ordering clothes and they were just been delivered nicely to my address,this time i ordered again my parcel were cancelled with no reward saying they cant send to BOX NO i don't know why ,could u kindly process my goods if not i need refund

User's recommendation: still waiting.

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ID
#2090254 Review #2090254 is a subjective opinion of poster.
Location
Gaborone, Gaborone
New Reviewer

I returned a package and have yet to receive a refu

I would like to receive a refund. Its been along time now. It is Rowme 205**** Please check on this!! Terri Swanson

User's recommendation: Do not order from rowme.

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ID
#2074163 Review #2074163 is a subjective opinion of poster.
Pros
  • Nice items
Cons
  • Communication is non existent
Loss
$43
Preferred solution
Full refund
New Reviewer

Order

I want to know where my order is. The money was taken out of my account on June 6th. It shows my order has been shipped however that was over 10 days ago. I want my order! I want to know where it is.

User's recommendation: Receive order in a timely fashion.

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ID
#1995361 Review #1995361 is a subjective opinion of poster.
Product
Rosewe Swimsuit
Preferred solution
Deliver product or service ordered
New Reviewer

No customer service shipping four or five weeks out

Shipping is late, very late, cannot contact them for customer service

User's recommendation: Avoid them. NO phone, wont respond to emails or "Tickets".

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ID
#1965907 Review #1965907 is a subjective opinion of poster.
Pros
  • Cant think of any
Cons
  • Processing time
  • That i have no one i can call and talk to
  • Return process
Loss
$120
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rosewe Did Not Refund My paypal Card for Items That I returned Back to them

Starting March 3/2020, I Ordered Items, because of Cordiv-19 there was a Big Delay in Shipping When The Items Finally Reached Me It Was To Late for What I needed Them For. I Returned the Items, I Never Wore them and some were XL When I Examined them would have been to Large. Order# R200304****772-Item 1990****-*XL,/ Order# 200314****54629 , R10256**** *Items,/R200310****40288 , R10255**** / Order#200302****502584, -R10252**** / Order#R200310****122663 & #R200314****56529. I Paid return Shipment Fee $18.65. Total amount of Refund I Should have received $238.00. I Feel I have been Taken Advantage of By Rosewe You have My Money and Your Merchandise. I only have A Bill From Paypal . I Have Asked have Someone Contact Please I Get No Response (704)334-**** I Returned Items to 371 Little Falls Rd #4 Cedar Grove, NJ 07009

User's recommendation: Be Very Careful when Ordering, If You Have To Return an Item You Could Be Out of The Item And Your Money , Like I Am.

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ID
#1897337 Review #1897337 is a subjective opinion of poster.
Loss
$238
Preferred solution
Full refund

Stay away from this company

stay away from this company
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ID
#1794394 Review #1794394 is a subjective opinion of poster.
Location
Boca Raton, Florida
New Reviewer

Don't order from them!!!!

Order 3 items, tried to return for size, no response. After the time frame to return the items had expired, I was advised they would not help me, so im stuck with items I can't wear.
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ID
#1781510 Review #1781510 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Rosewe Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Buyer beware!

I purchased a dress from RoseWe and it arrived, was cheap fabric and did not fit properly - like it was made for a flat chested woman. I returned it (in perfect condition) and they claimed that it was returned damaged and that they could only offer a partial refund. What a SCAM!!!
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ID
#1730738 Review #1730738 is a subjective opinion of poster.
Product
Rosewe Dress
Pros
  • Cheap clothing
Cons
  • Cheaply made clothing that does not fit properly
Reason of review
Bad quality
Loss
$33
Preferred solution
Full refund
New Reviewer

Do not waste your time-much less your money!

I ordered several dresses totaling over $200. They sent me 2 of several dresses. Never wore any- tried only 1 on. Too small cheap quality. Because I tried it on, they consider it damaged-it was not. Read the fine print- you are not allowed to see if it fits before making up your mind if you want it. Btw it’s over a month since I returned. No money yet...BUYER BEWARE!!! SCAM!!!!!
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ID
#1717931 Review #1717931 is a subjective opinion of poster.
Product
Rosewe Clothing
Pros
  • Prices-sales
  • How the pictures looked
Cons
  • Return policy is a scam
  • Never received the order
  • Double items not ordered
Reason of review
Return, Exchange or Cancellation Policy
Loss
$200
Preferred solution
Full refund

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