Rosewe
Reviews and Complaints
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Rosewe Overview
Rosewe has 1.5 star rating based on 1121 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Rosewe to a friend or colleague.
- Rating Distribution
Pros: Very disatisfied, Cheap, I want the dress that was ordered.
Cons: Poor customer service, Customer service, Customer service is very poor.
Rosewe has 1.5 star rating based on 1121 customer reviews. Consumers are mostly dissatisfied.
9% of users would likely recommend Rosewe to a friend or colleague.
- Rating Distribution
Pros: Very disatisfied, Cheap, I want the dress that was ordered.
Cons: Poor customer service, Customer service, Customer service is very poor.Recent recommendations regarding this business are as follows: "Not recommended", "This store is no good we’re other about 12 dresses for a church concert tomorrow we’re paying $21 for each one of them, we can get them those other been placed on November 8 we don’t get nothing yet this is so danm crazy no more ever again", "0 tolerance", "Not to but from them", "Do not order anything from you all, because you don’t get what you ordered.".
Most users ask Rosewe for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Items purchased is not the Irene mailed
- Rip off
- Are good at it
Preferred solution: Full refund
User's recommendation: Shop ANYWHERE, NOT Rosewe. They do NOT FOLLOW THEIR OWN RETURN POLICY !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Inquire about my order I haven't received it
Preferred solution: Deliver product or service ordered
Want to return an item
- Affordable trendy clothes
- Return policy is bad
Preferred solution: Refund for item returned
User's recommendation: Not likely
Trouble exchanging item
Preferred solution: I would just like to exchange the item I bought without being charged or railroaded into something else or jumping through hoops to do so.
User's recommendation: It’s their choice if they want to go through the same. Don’t understand why would they
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It is impossible to get in touch with customer service. The wrong dress was sent and the dress was dirty with makeup.
- Shipping as promised
- Extremely poor customer service there is no direct contact
Preferred solution: Full refund
User's recommendation: No based on this customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Lost order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Because i never received my order and then you guys said that my address is incomplete
- Look at the receipt
Preferred solution: Deliver product or service ordered
User's recommendation: My address is 41 Linden Avenue,AptC8 , Irvington NJ 07111
Fort Wayne, Indiana
Was trying to get a return ticket was unable to get it was unable to get a live agent on the phone
User's recommendation: Never
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fake Company
Preferred solution: Full refund
User's recommendation: Don't purchase from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Overcharge for shipping
- Delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Do not order from this company. No contact by phone
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Bexleyheath, Bexley
My complaint re my discount
User's recommendation: Rosewe do not honour their vouchers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Overcharged me $94.99 for a cancellation order
Preferred solution: Full refund
Not pleased at all WHERES MY PRODUCT ?I HAVENT SEEN MY PRODUCT OR HEARD FROM THE COMPANY.. U ALSO POSTED A BOCUS NUMBER FOR CUSTOMER SERVICE.
Preferred solution: Price reduction
User's recommendation: Please don't order or order BIGGER SIZES.
Still waiting for My Order was supposed to be delivered on January 2
Preferred solution: Deliver product or service ordered
User's recommendation: Not good
I am trying to place an order it won't let me check out with my credit card
Preferred solution: Please fix your website so I can proceed with my purchase
User's recommendation: Purchase was not complete I am not happy I am looking forward to these items
Companies Similar to Rosewe
Shein
“I was very excited to receive my order from SHEIN, but when I opened the package and reached inside, I...“
Fashion Nova
“I ordered a pantsuit and paid for 1 day shipping on thursday sep. 28th, 2023. on monday october 2nd,...“
Modlily
“Kindly answer my emails or is this a scam that I cannot return to modlily. I have tried for a week and...“
Chic Me
“I my order number is 132373****. I placed my order in September, I havent heard or received it. Can you...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.