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Resolved
1.7
Details
I ordered 2 swimsuits on July 1, 2017. Neither of them fit. I asked to return both of them. They haggled with me for a few days. At first, they tried to get me to keep the swimsuits and they'd give me a 50% refund. I refused. They then offered an 80% refund if I didn't...
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Review
#1096527 Review #1096527 is a subjective opinion of poster.
Cons
  • Customer service and no refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund
Resolved
2.1
Details
My wife ordered a dress from Rosewe on April 6, 2017. Rosewe states they will ship item within 4 - 10 days. 4 days went by. Nothing. Then 10 days went by. Nothing. My wife had wanted to wear the dress for a wedding we were going to attend on April 29, 2017. Started to...
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Review
#1060275 Review #1060275 is a subjective opinion of poster.
Pros
  • Very disatisfied
Reason of review
Bad quality
Resolved
3.2
Details
I purchased a swimsuit on ROSEWE, but i continued to look at more items and found a swimsuit that i liked better( this happened within 5 to 10 min). So i immediately cancelled the 1st suit and asked for them to send the 2nd suit instead of the 1st one. They charged me...
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Review
#1038875 Review #1038875 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Resolved
1.0
Details
Rosewe - I got a refund!!!!!
Still not sure how it happened but I got a refund. Ordered a top after seeing a Facebook ad, it arrived about 4 weeks later with *** in the front caused by a pair of scissors. I took a photo attached it to their "ticket" with my complaint and sent it in and waited....
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1 comment
Anonymous
#1279824

If only I had seen these comments before purchasing from Rosewe. You're right I have been unable to reach anyone. I have left numerous all. I just want to return the item. D...

Review
#980909 Review #980909 is a subjective opinion of poster.
Product
Cons
  • Bad customer service
Reason of review
Poor customer service
Loss
$22
Preferred solution
Just wanted to pass on my experience with the company.
Tags
  • December 2016
  • Rosewe scam refund
Resolved
3.0
Details
WANT REFUND....NOW ...I have submitted ticket numbers and done all I can to get you people to respond to me.....All you say is that your sizes are for Asian people......why don't you say that when we order...My daughter ordered 5 blouses from you and they were way to...
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10 comments
kaydence11111
#1126118

I also paid through PayPal. Could you please tell me how you received your refund? Thank you

Review
#583416 Review #583416 is a subjective opinion of poster.
Cons
  • I did not like
  • Very poor service
  • Cannot return or get refund
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
Tags
  • Rosewe Scam
Resolved
2.5
Details
I have been trying to return and get credit for 2 items...have been given many "ticket" #s but no address to send the stuff back... The Phone number is phony and I believe all the merchandise is made for midgets !!!! I am 5'5", weigh 130 and ordered size XXL.,You would...
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9 comments
Anonymous
#1117233

I order 6 dresses and not one fitted me not worth the money. No adress to send them back. Lost 100 pound

Review
#582967 Review #582967 is a subjective opinion of poster.
Cons
  • Cannot return or get refund
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
Tags
  • Rosewe Scam

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