order money dress refund items number service item customer customer service

Resolved: Hold on yo your order number and use pay pal as proof of purchase | Rosewe review

Hold on yo your order number and use pay pal as proof of purchase - Rosewe review
Hold on yo your order number and use pay pal as proof of purchase - Rosewe review

Update by user Dec 19, 2019

Please I would love to speak with someone a live person please 516-909-6120 to get this fully resolved thank you so much!

Original review posted by user Dec 19, 2019

Hello I’ve been trying to reach out to you efffortlessly as I recieved 4 sweaters from you and returned all 4 of them back be because they were too small so I returned them for my/a refund from my paypal account, my order # RR1910261937038867 my name is carol Robinson I’ve placed many orders with you in the past. But this order I did not want to own or keep, too small thank you
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Resolved
Review
#1737599 Review #1737599 is a subjective opinion of poster.
Pros
  • Discount
Cons
  • Return process
  • I have no one to call
Reason of review
Return, Exchange or Cancellation Policy
Loss
$130
Preferred solution
Full refund

Resolved: Fabric and color doesn't look the same | Rosewe review

Fabric and color doesn't look the same - Rosewe review

Update by user Dec 02, 2019

He issue is not resolve yet

Original review posted by user Dec 02, 2019

I received one dress instead of two which was ordered, the fabrics, color doesn't look like what i ordered, i ordered a wine red dress but recieved a rose colored cheap fabric dress.
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Resolved
Review
#1721323 Review #1721323 is a subjective opinion of poster.
Product
Rosewe Dress
Cons
  • Dress is of poor cheap quality
Reason of review
Bad quality
Preferred solution
Full refund
1.7
Details

Update by user Sep 05, 2017

They refunded me through Paypal but didn't tell me. I was looking for it to be refunded via my credit card.

Original review posted by user Sep 04, 2017

I ordered 2 swimsuits on July 1, 2017. Neither of them fit. I asked to return both of them. They haggled with me for a few days. At first, they tried to get me...
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Resolved
Review
#1096527 Review #1096527 is a subjective opinion of poster.
Service
Rosewe Customer Care
Cons
  • Customer service and no refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60
Preferred solution
Full refund
2.1
Details

Update by user Jun 13, 2017

Refund was given.

Original review posted by user Jun 13, 2017

My wife ordered a dress from Rosewe on April 6, 2017. Rosewe states they will ship item within 4 - 10 days. 4 days went by. Nothing. Then 10 days went by. Nothing. My wife had wanted to wear the dress for a wedding we were going to attend on April 29,...
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Resolved
Review
#1060275 Review #1060275 is a subjective opinion of poster.
Product
Rosewe Dress
Pros
  • Very disatisfied
Reason of review
Bad quality
3.2
Details

Update by user Apr 25, 2017

I finally received the item i had already paid for.

Original review posted by user Apr 25, 2017

I purchased a swimsuit on ROSEWE, but i continued to look at more items and found a swimsuit that i liked better( this happened within 5 to 10 min). So i immediately cancelled the 1st suit and asked for them to send...
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Resolved
Review
#1038875 Review #1038875 is a subjective opinion of poster.
Product
Rosewe Swimsuit
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I got a refund!!!!! - Rosewe review
Still not sure how it happened but I got a refund. Ordered a top after seeing a Facebook ad, it arrived about 4 weeks later with *** in the front caused by a pair of scissors. I took a photo attached it to their "ticket" with my complaint and sent it in and waited....
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1 comment
Anonymous
#1279824

If only I had seen these comments before purchasing from Rosewe. You're right I have been unable to reach anyone.

I have left numerous all.

I just want to return the item. Does anyone have an address where I can this????

Resolved
Review
#980909 Review #980909 is a subjective opinion of poster.
Product
Rosewe Top
Cons
  • Bad customer service
Reason of review
Poor customer service
Loss
$22
Preferred solution
Just wanted to pass on my experience with the company.
Tags
  • December 2016
  • Rosewe scam refund
3.0
Details
WANT REFUND....NOW ...I have submitted ticket numbers and done all I can to get you people to respond to me.....All you say is that your sizes are for Asian people......why don't you say that when we order...My daughter ordered 5 blouses from you and they were way to...
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10 comments
Nzinga
#1126118

I also paid through PayPal. Could you please tell me how you received your refund? Thank you

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Resolved
Review
#583416 Review #583416 is a subjective opinion of poster.
Cons
  • Very poor service
  • Customer service is very poor
  • Cannot return or get refund
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
Tags
  • Rosewe Scam
2.5
Details

Update by user Jan 21, 2015

Still no resolution to my satisfaction.......I want a refund.......

Original review posted by user Jan 15, 2015

I have been trying to return and get credit for 2 items...have been given many "ticket" #s but no address to send the stuff back... The Phone number is phony and I believe all the merchandise is made...
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9 comments
Anonymous
#1117233

I order 6 dresses and not one fitted me not worth the money. No adress to send them back. Lost 100 pound

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Resolved
Review
#582967 Review #582967 is a subjective opinion of poster.
Product
Rosewe Blouse
Cons
  • Cannot return or get refund
Reason of review
Poor customer service
Loss
$46
Preferred solution
Full refund
Tags
  • Rosewe Scam

Contact Rosewe Customer Service

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Mailing Address:
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
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