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I ordered 2 swimsuits on July 1, 2017. Neither of them fit. I asked to return both of them. They haggled with me for a few days. At first, they tried to get me to keep the swimsuits and they'd give me a 50% refund. I refused. They then offered an 80% refund if I didn't...
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1.7
I didn't like
  • Customer service and no refunds
#1096527
Reply to reviews
My wife ordered a dress from Rosewe on April 6, 2017. Rosewe states they will ship item within 4 - 10 days. 4 days went by. Nothing. Then 10 days went by. Nothing. My wife had wanted to wear the dress for a wedding we were going to attend on April 29, 2017. Started to...
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2.1
I liked
  • Very disatisfied
#1060275
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Resolved

I purchased a swimsuit on ROSEWE, but i continued to look at more items and found a swimsuit that i liked better( this happened within 5 to 10 min). So i immediately cancelled the 1st suit and asked for them to send the 2nd suit instead of the 1st one. They charged me...
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3.2
#1038875
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Rosewe - I got a refund!!!!!
Still not sure how it happened but I got a refund. Ordered a top after seeing a Facebook ad, it arrived about 4 weeks later with a hole in the front caused by a pair of scissors. I took a photo attached it to their "ticket" with my complaint and sent it in and waited....
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Anonymous
Anonymous

If only I had seen these comments before purchasing from Rosewe. You're right I have been unable to reach anyone. I have left numerous all. I just want to return the item. D...

1.0
Product
I didn't like
  • Bad customer service
#980909
Reply to reviews
WANT REFUND....NOW ...I have submitted ticket numbers and done all I can to get you people to respond to me.....All you say is that your sizes are for Asian people......why don't you say that when we order...My daughter ordered 5 blouses from you and they were way to...
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kaydence11111
kaydence11111

I also paid through PayPal. Could you please tell me how you received your refund? Thank you

kaydence11111
kaydence11111

I have not even seen my items and I'm disappointed because I have paid for the items that was supposed to be shipped 3/8/16 and I have yet to receive an email stating that it'...

3.0
I didn't like
  • Customer service is very poor
  • Any part of it
  • I did not like
#583416
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I have been trying to return and get credit for 2 items...have been given many "ticket" #s but no address to send the stuff back... The Phone number is phony and I believe all the merchandise is made for midgets !!!! I am 5'5", weigh 130 and ordered size XXL.,You would...
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Anonymous
Anonymous

I order 6 dresses and not one fitted me not worth the money. No adress to send them back. Lost 100 pound

Anonymous
Sweets

Yes there is something fishy about this company. I have sent several emails trying to exchange two items and I keep getting a response back that someone will contact me. All I...

2.5
I didn't like
  • Cannot return or get refund
#582967
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Contact Rosewe

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
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