Devin Snr
map-marker Chicago, Illinois

Hello, I am trying to get a return label email to me RR230823****494603

Just need a return label please, to return these 2 items because its something else that I want to purchase. These items came to late.
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Anonymous
map-marker Antioch, California

Roswe is a SCAM

Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be made from a medium-weight, bright, mustard yellow fabric. It also had pockets and brass accents on the waist ties. The dress I received looks nothing like the one I ordered and is merely a VERY poorly made knock off. It is SEE THROUGH and made from an entirely different fabric from what was shown, the seams are torn and falling apart, one of the pockets is sewn so small that I can't fit my hand in it, and it is sized as though it was made for a child. I have tried to contact the website to get a refund for the dress with no response. Their customer service interface is roundabout and never really lets you contact anyone. After looking into it further, I realize this website is something I should never have ordered from to begin with. They advertise "Free Shipping Worldwide No Minimum Purchase Required" in red in the banner at the top of their site, but I was charged $1.99 for shipping. I didn't mind it at the time, because it wasn't that much money, however part of their poorly-written return policy states "The refund is about 60% of all items price customers return. The rest money is for shipping fee when we sent items." Their entire return policy is written in broken english, but I'm assuming what this means is that IF you were able to return an item, you would only get a partial refund. This website is lying to customers and stealing from whomever the images of their products actually belong to. They are frauds and their whole scheme is a complete rip off.
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Loss:
$24
Cons:
  • Poor customer service
  • Not as advertised
  • Cannot get refund
Reason of review:
Poor customer service, Bad quality, Damaged and Defective, Not as Described

Preferred solution: Full refund

64 comments
#2007171

I was going to order something, thanks for the info . I will not be ordering

#2373135
@PissedConsumer2007171

Thank you for the information. I was about place an order for over $1000 US dollars. Sure, I won't now.

#2004439

Reminds me of Wish!! I ordered 2dressed in 3x,they were small.

I'm like .I wear 3x! The only good thing was the free shirt.!

#1975033

Thank you!!! You saved me from embarrassed . I was about to purchase 2 dresses.

#1956241

I ordered from this company as in August still have not recurred anything for the amount of 135.11

#1944873

I have ordered many items. The most problem is it may be too long. I'm 5'1 so I take it to the taylor.

#1711628

Just because you have a small, torn edge or a faded fabric on your sports shoes, doesn’t mean you should discard it right away. Awaken your artistic side and get creative with your old shoes.

Repair and refurbish them using waterproof paints, appliques, etc. to create a refreshingly new pair of shoes. If shoes are too worn out, you can turn them into planters.

Click this link.... https://rosewe.pissedconsumer.com/review.html

#1901768
@Rekha Udz

When you purchase something new, you shouldn't have to refurbish it

#1711581

I would like to cancel all of my information on your website. I cannot contact anyone.

#1711626
@Torsten Ifr

Just because you have a small, torn edge or a faded fabric on your sports shoes, doesn’t mean you should discard it right away. Awaken your artistic side and get creative with your old shoes.

Repair and refurbish them using waterproof paints, appliques, etc. to create a refreshingly new pair of shoes. If shoes are too worn out, you can turn them into planters.

Click here.... https://rosewe.pissedconsumer.com/review.html

View more comments (63)
Anonymous

Roswe.com

This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which made up the bulk of the order was not part of the package to be shipped out. It doesn't make any sense if you look at how they have a count down for how long the item is available for and the item was available when I clicked on it but suddenly not available after purchasing it. It's just so weird. Additionally, they never bothered to tell me about it, or bothered to refund my money for it. They were just going to keep it. Furthermore, after disputing with them via internet--they finally decided to refund me the money but it was the INCORRECT amount. This is a very strange mistake for a retail company to make, especially one that uses computers. Something's not right. Additionally, the "tracking" that they provided me for the shipment is not tracking. It just links to this sketchy website 17track.com. A close friend has also ordered from this site and they sent her a shirt that had holes cut into it. It was definitely not what the site advertised at all. I don't know if their country (pretty sure they are based out of China) has different standards for internet shopping but if they are allowed to operate in the USA, they should conform to US standards. Lastly, they have no physical address or "headquarters" and their phone number has a NYC area code. Please help prevent other people from being scammed by this company. Thank you so much for your time and attention to the matter.
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Loss:
$93
Reason of review:
Problems with payment

Preferred solution: Full refund

88 comments
#1363285

poor quality. they ship what they want not what you order.

they make it impossible to return items. they charge for items you ordered but did not received.

NO CUSTOMER SERVICE! stay away!

#1256893

I don't know why anyone would buy anything directly from China. they're all scamming bastards.

#1238123

I placed an order, saw two items at good price confirmation # RR161026****512550

never received items, was this add a Hoax. want my money hagenpauline@***.com. hagen

#1164908

sounds like it could be another WISH

#1141294

I made an order olmost a mounht ago and I have not recivad my order yet.my name Teofilo Caro my email is Teofilo.caro@***.com

#1256894
@PissedConsumer1141294

apparently some people wait 6 months or more for their orders. others never receive their orders at all. you probably should just expect to never receive it and never order from China again.

#1132946

I ordered 80.00 worth of clothing and paid for fast shipping but the phone number they have is a answering machine that provide no name of the company can you please tell me how I can get my money back. No more orderings off line.

#1132538

It is so ridiculous, because I ordered some clothes about 3 weeks ago. I tried tracking it and it is saying error.

You can't contact them or anything. Its a shame.

I will never order from them again.

#1129260

I ordered 2 items from them and still have not received either one im bery pissed off right now tjey took the money from my acvount they keep sending me to different websites and still nothing im ectremely pissed off

#1128177

As for them not being able to scam other customers...too late. They have many more companies just like this one...RoseWholesale, Nastydress, DressLilly and a few others doing the same exact thing!

View more comments (87)
Gianfranco o Hur

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to return

Rosewe - I need to return
Rosewe - I need to return
My order does no show on my account show a 2019 order only if I use the order number it say is wrong number and have a double order
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Pros:
  • Easy to buy
Cons:
  • Hard to get in touch with someone
  • Very poor service

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hammond, Louisiana

Dissatisfied with quality of dress I ordered. Nothing like pictured. The quality of fabric poor and