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Rosewe - The dress I order is not what shown when order trying to return it

False advertisement it hard to return why would rosewe accept payment and make hard to return please don’t order from them their service is poor
1.0
Details
Warranty
#1449522
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Rosewe - Checking my package

Yes but no answer about my package and the tracking number is not working
5.0
Details
Customer service
Delivery Service
Staff
#1449488
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Rosewe - LMAO! These clothes are hilarious!

I ordered a dress and it arrived but the quality is just hilarious. I should have looked up the reviews. I have honestly seen better quality at the Dollar store! Don’t waste your money.
1.0
Details
Delivery Service
Warranty
#1449425
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I waited forever for a dress that just looked lovely on line. When received, it was a piece of trash--NOTHING like the picture. VERY poor quality and the size--well not even near my size! I sent it back with their label and despite MANY inquiries have not received a...
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Anonymous
MyrnaG93035

Girl I feel you! I ordered 3 shirts! Spent over $100! The shirts were nothing like the pictures online! It’s a total fraud! The quality is soo bad! Like 99 cent store bad! I f...

1.2
I liked
  • Very disatisfied
  • How the pictures looked
I didn't like
  • Problem with refund
  • No refund--poor quality
#1445975
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Rosewe - Contact concerns

I want to place orders as soon as possible for an event that I have coming up in two weeks. However, it concerns me that a company does not offer a true contact phone number which involves talking with a real person in real time. I can be reached at 704-497-7356. Or please respond to me on the chat line. :sad
#1443710
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Rosewe - My clothes have not received

No one seems to be able to give me any information on my order that I purchased from you I want to purchase more items but I'm not able to get any information on the ones that have already been purchased I'm afraid to purchase anything else
#1443279
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Rosewe - Never again

Ordered dresses from them they didnt even look the same to the ones in the website. The material felt so cheap,was not happy with them
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1438208
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Rosewe - Don’t waste your money!

I ordered 4 dresses and a blouse. Everything was way to big despite following size guidelines. The quality was poor an$ looked cheap. Submitted 2 tickets with no response. This is the only way you can contact them since they are in Shanghai.....which I did not know. Had I known, I never would have wasted my money!
1.5
Details
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
I didn't like
  • Cant return item easily or at all
  • U cant talk to a person
#1428931
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I ordered a grey sweater and I haven’t received it no response or emails. This place has to be a scam. I Pray something is done to close them down for good
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Anonymous
Anonymous

I hope so too.i was very disappointed with my first order the size and the style all wrong their clothes are rubbish.I Will never ever order from them again 1 time is too many...

#1428300
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Contact Rosewe

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
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Rosewe - My Bank Account was hacked!

Immediately after ordering and paying online for a dress from Rosewe.com which is yet to arrive, my account was hacked to the tune of CAD$750 in 4 days!!! BEWARE THE SITE IS NOT SAFE FROM MY EXPERIENCE!!!
#1428040
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