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I also am a pissed off customer. I tried several times to return items and to no avail. They purposely doesn't adhere to your request when you are trying to return items. Obviously they don't stand by their products. This is why we should never buy out of our country....
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1.0
I didn't like
  • At all
#1194126
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Rosewe - Dress does not look like picture

Rosewe - Dress does not look like picture
Rosewe - Dress does not look like picture
Dress does not look like picture The neckline is totally different there is no way for me to sign in order to get in touch with anyone to return it The shape of the dress is much different
#1191172
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Rosewe - Horrible

They can't refund me over $300
#1190142
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Rosewe - No way to contact co flr return or exchange sizrs crazy. Ne

Nred phone # bot sweatshirt looked great on line. Useless sizing. No wsy to get help 2074509314. Feel ripped off. Should state its china so people r aware cant teturn or exchange Csll themselves rosewe but lkg says shanghi no address. Been to china & hadno probs this co is a ripoff
#1188976
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Rosewe - Sent me damaged dress

Terrible customer service. They sent me a dress that looked like bleach was splattered on it. I am trying to get return shipping paid for by Rosewe..so far no luck. They offered to discount the damaged dress that I will never wear and let me keep it. No thanks. I should not be out any money for them shipping out a ruined item. Never again!
#1187865
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I am going to Thailand in March and ordered an all white pant suit for an all white party while over there. I figured I would give them three weeks to get my shippmemt and after I ordered it arrived it in 30 days which is ok because it's coming from another country...
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4.4
#1187726
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my name is Natacha Bien-aime I just made order on my old address 507 Macdade Blvd collingdale pa 19023 please change it for me on my new address 229 Clifton ave collingdale pa 19023 my phone number is 267-586-2004 my email address is natbabou05@yahoo.com please call...
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#1186747
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I returned all the clothes that were worth over $200. They never refunded my money despite the fact that I have tried to contact them several times. Trying to get some legal help. Anybody with similar experiences? Tracking showed that they received the clothes
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Anonymous
Anonymous

Have you tried to dispute this with the your bank, pay pal, etc. If you have sufficient proof that you sent the items back they should be able to assist you with obtaining a r...

1.0
#1185979
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I recently ordered a swimsuit from Rosewe for a Spa trip. I live in the UK and paid an additional fee for Expedited delivery which promised to deliver my item within 3-6 days after processing & dispatch. My item was dispatched on 20th Jan but did not arrive until 30th...
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1.2
I liked
  • Variety of items
I didn't like
  • Very poor service
#1183831
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Contact Rosewe

Mailing Address:
HK RUNHUA INT’L TRADE LIMITED
FLAT/RM 704, Bright way tower, 33 Mong Kok Road
Hongkong, Hainan
China
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Rosewe is impossible to reach. They only provide a international phone number. There is no information or invoice provided when your order is received to contact them. It took 4 weeks to receive my order. The dress was stuffed into a small plastic bag for shipping and...
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Anonymous
Anonymous

I believe this company is a SCAM GOING TO BBB

Anonymous
Anonymous

Horrible company will NEVER order again no number to contact this company horrible!!!!!

1.7
#1181203
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