Rosewe
Rosewe Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rosewe has 1.5 star rating based on 1162 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Rosewe to a friend or colleague.
- Rating Distribution
Pros: Very disatisfied, Cheap, I want the dress that was ordered.
Cons: Poor customer service, Customer service, Customer service is very poor.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rosewe has 1.5 star rating based on 1162 customer reviews. Consumers are mostly dissatisfied.
11% of users would likely recommend Rosewe to a friend or colleague.
- Rating Distribution
Pros: Very disatisfied, Cheap, I want the dress that was ordered.
Cons: Poor customer service, Customer service, Customer service is very poor.50% of users think that Rosewe should improve its Customer Service.
50% of users say that they might use Rosewe in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Give it a try. Items are sized correctly and look great.", "Refund my money", "Have a phone number that works. An email that works!", "AVOID these people at all costs.", "Just like Macy's, when a customer is having difficulty placing an order, the customer should be able to contact Rosewe through a live phone service, and the customer representative should be able to either place the order for the customer, or help the customer step by step in placing the order. I don't understand why you don't have a phone service?".
Most users ask Rosewe for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Rosewe Reviews
"Undsubsribe me leave me alone."
Unsubscribe me from your email. I Requested five times Leave me A. Lone. What's wrong with you people?
Southampton, Pennsylvania
Never received my purchase.
I never received my purchase but they have my money. !!!
I've tried calling. Wrong number.
Email. No response!!
Antioch, California
Roswe is a SCAM
I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be made from a medium-weight, bright, mustard yellow fabric. It also had pockets and brass accents on the waist ties.
The dress I received looks nothing like the one I ordered and is merely a VERY poorly made knock off. It is SEE THROUGH and made from an entirely different fabric from what was shown, the seams are torn and falling apart, one of the pockets is sewn so small that I can't fit my hand in it, and it is sized as though it was made for a child.
I have tried to contact the website to get a refund for the dress with no response. Their customer service interface is roundabout and never really lets you contact anyone. After looking into it further, I realize this website is something I should never have ordered from to begin with.
They advertise "Free Shipping Worldwide No Minimum Purchase Required" in red in the banner at the top of their site, but I was charged $1.99 for shipping. I didn't mind it at the time, because it wasn't that much money, however part of their poorly-written return policy states "The refund is about 60% of all items price customers return. The rest money is for shipping fee when we sent items." Their entire return policy is written in broken english, but I'm assuming what this means is that IF you were able to return an item, you would only get a partial refund.
This website is lying to customers and stealing from whomever the images of their products actually belong to. They are frauds and their whole scheme is a complete rip off.
- Product is garbage
- Are crooks and liars
- Cannot get refund
Preferred solution: Full refund
Roswe.com
This company claims to sell clothing and is advertised on Facebook. However, after submission of order--one item which made up the bulk of the order was not part of the package to be shipped out.
It doesn't make any sense if you look at how they have a count down for how long the item is available for and the item was available when I clicked on it but suddenly not available after purchasing it. It's just so weird. Additionally, they never bothered to tell me about it, or bothered to refund my money for it. They were just going to keep it.
Furthermore, after disputing with them via internet--they finally decided to refund me the money but it was the INCORRECT amount. This is a very strange mistake for a retail company to make, especially one that uses computers. Something's not right. Additionally, the "tracking" that they provided me for the shipment is not tracking.
It just links to this sketchy website 17track.com. A close friend has also ordered from this site and they sent her a shirt that had holes cut into it. It was definitely not what the site advertised at all. I don't know if their country (pretty sure they are based out of China) has different standards for internet shopping but if they are allowed to operate in the USA, they should conform to US standards.
Lastly, they have no physical address or "headquarters" and their phone number has a NYC area code.
Please help prevent other people from being scammed by this company. Thank you so much for your time and attention to the matter.
Preferred solution: Full refund
poor quality. they ship what they want not what you order.
they make it impossible to return items. they charge for items you ordered but did not received.
NO CUSTOMER SERVICE! stay away!
Replying to
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Verified Reviewer
No review until I get a refund of my money.
Refund of my money. Evelin Nieves
7141 Alberta St
Brooksville, Fl.
34604
I don't like ordering clothes online.
It always becomes a problem when you have to return the order and get a refund. I am so frustrated; I will not order anything from this company again.
Please find my order and refund my money back.
- Send the orders on time
- No sheet in or sale list includes
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I returned dresses and no money yet.I'm working really hard to get money........
We received the dresses, but I have never received my money. Do we think this is a good thing to do?
Thank you. Have a nice day.
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Don’t have any
I returned your merchandise, as stated, on time, and I have not received any response from you regarding my refund.
Preferred solution: Full refund
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Verified Reviewer
I made an order on Nov. 21th and it haven't arriive
I paid for one order and it arrived on Nov. 10.
I ordered another item on Nov. 21.
As of Dec. 6, I haven't received this order.
Preferred solution: Deliver product or service ordered
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Verified Reviewer |
Conway, North Carolina
I can not get the answer I need.. It’s always someone from live agents. And, will not give any numbers to get a hold of the company. The number I Googled is not working.
I ordered 2 dresses to wear for my grandsons wedding and one for my daughter graduation from Dr Degree! The size chart is not correct and all I have been asking is for return for dresses to fit me..
I don't have long to wait!! And, they (live agent'!
User's recommendation: You can not talk to anyone about the size chart being wrong. I ordered 2 different dresses. 1 for a upcoming grandsons wedding and one for my daughter graduation from Dr Degree..
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My package has been sent to the wrong address
The order package was supposed to be delivered by 10/16. I started tracking it; my address is in Hammond, but my package is going to New York.
Preferred solution: Full refund
User's recommendation: Refund my money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greer, South Carolina
I contacted you all about my package being shipped to the wrong address and i was contacted to join for just 1$ tried to pay the dollar now it saying 46$ so not what are you all going to do about my
My package was supposed to be delivered by the 16 .my address is the same on my order i live in Hammond. La why is my package going to NY. Please let my know what's going on the dress is for a special occasion
Chesapeake, Virginia
I have shopped Rosewe for YEARS and with few exceptions have loved all of my dresses for the high quality and fit. They were exactly as shown. They excel with styles that cater to black women.
If this company was crap, I'd be the first to say so. I have plenty of dresses from Rosewe and will continue to buy from them, period.
User's recommendation: Give it a try. Items are sized correctly and look great.
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Verified Reviewer |
Essex, Maryland
Haven’t received my package of $86.03
I havent received my package I ordered November 20 my package consist of 3 dresses a red dress and a gold dress and a black dress
Phoenix, Arizona
Shipping issue
I ordered a dress that had a different shipping address from the billing address and I received an email stating that it was an unknown address so the package was returned. The address is correct, I indicated that it was in care of, so therefore it should have not been returned to the company.
I am very upset because this was for an event that will be taking place on November 30. Now I have no dress to wear.
Virginia Beach, Virginia
There is a problem with my order and am not understanding the problem.
I gave my correct address, and your company is saying that they can not complete my order because the address is wrong. I received a email tell me to give the correct address , then I received a text from the postal service.
I think am being crammed.
But your company took the money out of my account more than once, because I followed the instructions that I received about my order. Thank you, Brenda Marell.
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Verified Reviewer |
Clearwater, Minnesota
Terrible return and refund policy.
Cost me almost $30 to return an UNOPENED package with two dresses that arrived too late to be used for a VERY SPECIAL, once-in-a-lifetime event. Paid for expedited service yet dresses still arrived WELL AFTER promised delivery dates and after the event.
Will never, ever, EVER order or buy from them again. Will also ensure family and friends know what rip-off scammers they are.
User's recommendation: AVOID these people at all costs.
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Verified Reviewer |
Los Angeles, California
Not giving a good rating because I never received any response.Still ignored.
I unsubscribed several times and still kept getting advertisements.More than I wanted even though I never subscribed from them.
About
Rosewe is an online shop for women. The shop offers dresses, outerwear, tops, bottoms and jewelry. Rosewe provides search by trends which includes swimwear, sexy lingerie, cosplay costumes, and many more. There is a separate section for sales on the site. Rosewe offers free shipping all over the world without minimum purchase. The store offers order tracking service. There are discounts available for customers who sign in with Facebook. Rosewe uses such payment methods as PayPal, Western Union and wire transfer.
Rosewe is ranked 1480 out of 5714 in Footwear and Clothing category
USA, Europe
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I was going to order something, thanks for the info . I will not be ordering
Thank you for the information. I was about place an order for over $1000 US dollars. Sure, I won't now.
Reminds me of Wish!! I ordered 2dressed in 3x,they were small.
I'm like .I wear 3x! The only good thing was the free shirt.!
Thank you!!! You saved me from embarrassed . I was about to purchase 2 dresses.
I ordered from this company as in August still have not recurred anything for the amount of 135.11
I have ordered many items. The most problem is it may be too long. I'm 5'1 so I take it to the taylor.
Just because you have a small, torn edge or a faded fabric on your sports shoes, doesn’t mean you should discard it right away. Awaken your artistic side and get creative with your old shoes.
Repair and refurbish them using waterproof paints, appliques, etc. to create a refreshingly new pair of shoes. If shoes are too worn out, you can turn them into planters.
Click this link.... https://rosewe.pissedconsumer.com/review.html
When you purchase something new, you shouldn't have to refurbish it
I would like to cancel all of my information on your website. I cannot contact anyone.
Just because you have a small, torn edge or a faded fabric on your sports shoes, doesn’t mean you should discard it right away. Awaken your artistic side and get creative with your old shoes.
Repair and refurbish them using waterproof paints, appliques, etc. to create a refreshingly new pair of shoes. If shoes are too worn out, you can turn them into planters.
Click here.... https://rosewe.pissedconsumer.com/review.html