Most helpful review

Roswe is a SCAM

1.4
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
Rosewe - Roswe is a SCAM
I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be made from a medium-weight, bright, mustard yellow fabric. It also had pockets and brass accents on the waist...
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63 comments
#2007171

I was going to order something, thanks for the info . I will not be ordering

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ID
#730652 Review #730652 is a subjective opinion of poster.
Location
Antioch, California
Product
Rosewe Top
Cons
  • Cannot get refund
  • Not as advertised
  • Product is garbage
Reason of review
Poor customer service, Bad quality, Damaged and Defective, Not as Described
Loss
$24
Preferred solution
Full refund
New Reviewer

VERY DISAPPOINTED :(

1.0
I PLACED AN ORDER AND IT GOT SENT TO THE WRONG ADDRESS I CONTACTED THEM TO SWITCH TO A NEW ADDRESS AND THEY SAID DON'T WORRY WHEN IT GETS TO THE OTHER LOCATION, WE WILL REFUND YOU LIES AND MORE LIES! I HAVE BEEN GETTING THE RUN AROUND I BOUGHT AGAIN WHILE WAITING FOR...
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ID
#3829768 Review #3829768 is a subjective opinion of poster.
Loss
$39
Preferred solution
REFUND OR STORE CREDIT ORDER NUM : R2206120333445456

I need an ASAP exchange

Hi I don't have a complaint I received my orders but they are both too small so I want to know can i get a over night return because I need it for a Wedding please help.Sheila Ewing
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#3819880 Review #3819880 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Let the company propose a solution
New Reviewer

Unresponsive

1.6
Rosewe - Unresponsive
I have been trying to return an item that I bought at regular price but has since gone on clearance since I bought it. Tried the chat and was told someone will reach out to me. That has not happened. Terrible customer service l!!!

User's recommendation: Returning an item is impossible.

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ID
#3819864 Review #3819864 is a subjective opinion of poster.
Pros
  • Too much trouble to contact
Loss
$85
Preferred solution
Full refund

Return refund policy sucks

1.0
I received my order today in the mail. I saw that the items were too small so I went to attempt to process a return/exchange and I got an expiration date of July 30,2022. So now I contact the company to discussed the issue and they wouldnt even compromise for a store credit. Now Im stuck with items that I cant fit to wear and out $100. #changeyourpolicy

User's recommendation: Make sure the items are actually your size before purchasing.

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#3814135 Review #3814135 is a subjective opinion of poster.
Location
Blytheville, Arkansas
New Reviewer

Payment

Hi, I made a payment over the weekend re an order. I was able to track my goods from the said date and it was saying my packaged was shipped and in transit. However, I realized that I can no longer track or view my package. I made contact with a representative and I was told that they are not seeing my payment or order. Please assist. Thanks
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ID
#3805551 Review #3805551 is a subjective opinion of poster.
Pros
  • I want my dress
Loss
$300000
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Order wasn’t receive on time

1.0
Rosewe - Order wasn’t receive on time
Rosewe - Order wasn’t receive on time
My complaint is I did not receive my order in time and I paid a additional fee to receive it earlier. Since I didnt receive it on time, I return the two dresses I ordered, I was not refunded my shipping fee of $15.99 for a service I did not get. Rosewe will lose a value customer because I refuge to order from this company again if Im not refunded for a service I didnt receive. My name is Geraldine Stith address 40 Santa Barbara Drive Hampton, Va. 23666.

User's recommendation: Never pay additional shipping fee.

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ID
#3789054 Review #3789054 is a subjective opinion of poster.
Product
Rosewe Outfit
Loss
$31
Preferred solution
Full refund

I can't access my account. I want to return an item but system does not recognize the order number. Can't contact the company

2.0
I can't access my online account and website doesn't recognize my order nunber. Can't find the return address.

User's recommendation: Don't waste your time.

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#3787177 Review #3787177 is a subjective opinion of poster.
Pros
  • Cute items
Cons
  • Fraudulent

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Package not received

1.0
I ordered a dress a while ago. My package ha not been delivered to me. When tracked, it has been delivered so some address in California. I emailed twice with no call or response. I try to find a customer service number and prompted to leave a review. This is unacceptable!

User's recommendation: Don’t purchase if you need it right away.

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ID
#3750628 Review #3750628 is a subjective opinion of poster.
Loss
$46
Preferred solution
Deliver product or service ordered

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I purchased a dress I was suppose to receive it today.Now you are asking me to pay to get an answer on my order ⁰

. I was talking to customer service about my order I didn't receive. Instead of giving me an answer they are asking me for money to give me information on status of my order

User's recommendation: Make sure the site a phone number.

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ID
#3744574 Review #3744574 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
New Reviewer

My last shipment everything was a large when i ordered a X-large i just want my right size for those 4 item i bought order just on wednesdays

Didnt get my right size on my shipment i ordered a X-large and got a large on all 4 items this has happen several times before but now i want my right size.
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ID
#3743969 Review #3743969 is a subjective opinion of poster.
Loss
$92
Preferred solution
Deliver product or service ordered

Return adresss

Hi my Name is Youmane Paul and I need the return address to return my dresses So may you please give me the return address
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ID
#3739315 Review #3739315 is a subjective opinion of poster.
Location
Clark, New Jersey

Unable to contact Rosewe and none of the clothes fit properly

1.3
Unable to contact Rosewe and none of the clothes fit properly
Unable to contact Rosewe and none of the clothes fit properly
None of the clothes fit well, doesnt look anything like pictures, this is so bogus having to write 100 symbols

User's recommendation: Don’t buy from Company that you’re unable to contact for return.

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ID
#3738275 Review #3738275 is a subjective opinion of poster.
Location
Chester, Virginia
Loss
$130
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I did not receive my package, I am just trying to get someone to help me and the pre-assigned questions are not working for my issue

I show package delivered and I never received my package. I have spent an hour trying to get some assistance and no help. I do not want to go on social media because I am sure that will get there attention but they are leaving me no choice. I have never had this issue before. There clothes and shipping are on point
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ID
#3737222 Review #3737222 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • How the pictures looked
  • How items look online
Loss
$24
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Need to exchange and I'm having trouble putting in a ticket

I would like to exchange 2 swimsuits that I bought and received today but a lot of sides need assistance and putting in a ticket Diane Watts: order # RR220628****388461.
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ID
#3737178 Review #3737178 is a subjective opinion of poster.
Location
Hartford, Connecticut
Pros
  • Love their products
Cons
  • Exchange process
Preferred solution
Exchange for a bigger size

I have not received my refund

1.9
I have tried on several occasions to get my 187.00 refunded from them. Some of the clothes were poor Quality and didnt fit. My only option is to sued them

User's recommendation: Don’t buy from them.

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#3723054 Review #3723054 is a subjective opinion of poster.
Location
Fairfield, California

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