Rosewe Reviews and Complaints
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Most Helpful
I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be made from a medium-weight, bright, mustard yellow fabric. It also had pockets and brass accents on the waist...
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Review
Product
Cons
- Not as advertised
- Poor customer service
- Product is garbage
Reason of review
Poor customer service, Bad quality, Damaged and Defective, Not as Described
Loss
$24
Preferred solution
Full refund
Tags
Rosewe - Items received NOT NEW but clearly USED and DAMAGED
Ordered several dresses and a blouse. Upon receipt, all dresses and blouse were NOT NEW but clearly USED and DAMAGED. None of the items had tags or labels as new clothes are expected to have. All items stuffed into very small bags (poor packaging) which explains why they were all wrinkled. Three months has passed and It has been virtually impossible to contact this company to get a so called “Ticket” to return items. Now I’m stuck with badly damaged and poorly sewn items that I would never wear. I’m out over $400.00.
Review
Product
Cons
- Damaged defective used not new items impossible to get ticket
Reason of review
Damaged or defective
Loss
$475
Preferred solution
Full refund
Tags
Rosewe - Too many items order. By mistake
I order to marry ites How do i cancel before im charge?
Review
Product
Pros
- Bathing suit
- Nice prices
- Claim easy returns this is far from the truth
Cons
- Returns not handled timely
Reason of review
Too many items order. My mistake
Preferred solution
Full refund
Tags
Rosewe in Manchester, England - Disappointed
Cancelled the order few minutes after purcjasing the dress because I realised it will arrive far away after the date I needed the dress but the company took the money and not sending the dress for two months now
Rosewe - Have not received expedited pigs.
I ordered 2 dresses, my credit card was charged 72.30. I paid extra to have them sent in 3 days...have a wedding tomorrow still NO DRESSES! FIRST time i have ever ordered will be my last!!
Review
Product
Pros
- Very disatisfied
Reason of review
Problem with delivery
Rosewe - Horrible
Hi my name is Ultride Louis. I Ordered a peach poka dots dress for almost 2 Months but never receive,what is taking so long?pls send me a response
Review
Pros
- Take too long to ship
Cons
- Take to long to delivery
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Rosewe - Beware- order at your own expense
I ordered 4 dresses. 3 were too big. I kept one and returned the other 3. Never got a refund and keep trying to reach someone. No agent to speak to and the other interaction is an automated response that says I'm passed the 30 days. Yes, im passed the 30 days today as Im following up on my refund, but i sent it a month and a half ago and got nothing. Unfair. They have the dresses back and I still have to pay for them.
Review
Product
Pros
- Prices are afforable
Cons
- Customer service and return policy
Reason of review
Poor customer service
Loss
$122
Preferred solution
Full refund
Tags
Rosewe - Horrible
I want a full refund bk on my card . I didn’t Order anything & money is off my card
Review
Product
Cons
- Fraud
Reason of review
Problems with payment
Preferred solution
Full refund
Rosewe - Checkout
When i went to checkout, i was asked how i was going to pay. When i refused to pay through PayPal my order was immediately deleted. I proceed to research what company this was to discover it a company in China with no communication or connection to a live person no phone number. I was happy my order was deleted. Then there is a warranty charge for delivery.
Review
Product
Cons
- Payment method
- Scam company
- Payment nethod
Reason of review
Problems with payment
Rosewe - Product unsatisfactory
I have purchased 3 blouses all of which are totally unsatisfactory and I wish to return and get a full refund. I only received the products 3 days ago. I have emailed the company all of the relevant details
Review
Product
Cons
- Non existent customer service
Reason of review
Poor customer service
Loss
$142
Preferred solution
Full refund
Rosewe - Technecalities?
I returned 2 items within a week of receiving them. I did EVERYTHING they asked. I even did a dispute with paypal - still no refund!!! Apparently I typed the tracking number wrong? I even sent the post office record showing when I sent it and when the received it, all within the 30 day limit!!! There "ticket" system is automated and useless! U don't think my messages were even read by a human. Can I give a minus star???
Review
Cons
- No human contact for return issues
Reason of review
Return, Exchange or Cancellation Policy
Loss
$68
Preferred solution
Full refund
Tags
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Just because you have a small, torn edge or a faded fabric on your sports shoes, doesn’t mean you should discard it right away. Awaken your artistic side and get creative with your old shoes.
Repair and refurbish them using waterproof paints, appliques, etc. to create a refreshingly new pair of shoes. If shoes are too worn out, you can turn them into planters.
Click this link.... https://rosewe.pissedconsumer.com/review.html