Review about Rosewe Return Policy from Antioch, California

441 of 587 Rosewe reviews

Do not order from this site, they're crooks!I ordered a dress to wear to be eloped in, and they sent the completely wrong dress.

I emailed them right away asking for the return address and they gave me the run around. They first stated that returns can be made in the first three days after delivery (this was an hour after delivery), then I had to read their return policy (same day) and still recieved no return address. On the second day they ignored me completely. On the third day they inform me that they would only refund 60% of my money, not including the expedited shipping fees.

They finally gave me the address on the fourth day and refused my refund. These people are completely unprofessional, and total crooks.

They need to be shut down.The dress on the left is what I ordered, the right is what i recieved.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Value for money

Reason of review:
Poor customer service
Product or service
Rosewe Return Policy
Review category
Footwear and Clothing
review #664525

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441 of 587 Rosewe reviews

Dec 30, 2016 #1263278 Laurel, Maryland, United States

Plain and simple, it's a scam! Best to not be cheap and from an American store. The quality will NEVER be that bad, not even from Kmart, Walmart, etc.

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Jul 21, 2015 #1010403

Can you tell me what website looking into wedding - dresses for myself that dress was beautiful sorry for what happened and hope you finally eloped and got even

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