Review about Rosewe Return Policy from Antioch, California
Do not order from this site, they're crooks!I ordered a dress to wear to be eloped in, and they sent the completely wrong dress.
I emailed them right away asking for the return address and they gave me the run around. They first stated that returns can be made in the first three days after delivery (this was an hour after delivery), then I had to read their return policy (same day) and still recieved no return address. On the second day they ignored me completely. On the third day they inform me that they would only refund 60% of my money, not including the expedited shipping fees.
They finally gave me the address on the fourth day and refused my refund. These people are completely unprofessional, and total crooks.
They need to be shut down.The dress on the left is what I ordered, the right is what i recieved.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Value for money|
- Reason of review:
- Poor customer service
- Product or service
- Rosewe Return Policy
- Review category
- Footwear and Clothing
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