Rosewe - Review about Online Order from Sydney, New South Wales

440 of 556 Rosewe reviews

Do not order from them.I received my order last Friday and only 2 items from an order of 6 items came in the package.

Both without tags and really bad quality. Now I'm having a lot of trouble to get my money back. They have got terrible costumer service.

I opened a ticket on their website complaining and with pictures of the receipt from the transporter stating that there were only 2 pieces in the package and it was deleted, they never answered me back.Luckily, I bought through Paypal so I've opened a dispute there and I hope I can get a refund.

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Reason of review:
Problem with delivery
Product or service
Online Order
Review category
Footwear and Clothing
review #638027 by

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Rosewe

May 21, 2015 #986907

Dear customer
Terribly sorry for any trouble, and we totally understand your feeling,.
please no worry, I will apply the best help for you. You know, the price of our products is quite cheap, so it's maybe not perfect, and I hope you could understand this.
And for this item ,we will consider to change supplier to find the better one.
Please feel free to contact us http://www.rosewe.com/support.php
Looking forward to hear from you Have a nice day:)

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