State: Pennsylvania City: Philadelphia Clear all filters (15 of 1620 reviews match)
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White Ankle Length Romper Review

I just need a return address for this merchandise
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Review
#853595 Review #853595 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • Scam company
Reason of review
Return, Exchange or Cancellation Policy
I ordered a dress that took about a month to get to me. The dress smelled like gasoline and fit horrible. The dress was terrible quality and you could see right through it. I requested a refund and a return slip and they have gone back and forth with me refusing to...
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1 comment
Rosewe
#1161285

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

Review
#833805 Review #833805 is a subjective opinion of poster.
Reason of review
Bad quality

Delivery Service Review

Never recieved the 2 dresses and body chain i ordered.
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Review
#832908 Review #832908 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rosewe in Philadelphia, Pennsylvania - Still waiting

Placed my order on 2/26/16 per their site items ship within 24hrs. I contacted them via email last week and was told that one of the items was out of stock and they were working on it. so I asked them which to just send what they had and cancel the non stock item. but i have not heard back. so i put a claim through Paypal and they responded that they were working on my order. I then stated that if I did not have my items by 3/15/16 then cancel my order and refund. still not heard back so i am going to escalate claim on paypal
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Review
#810377 Review #810377 is a subjective opinion of poster.
Cons
  • Cannot get refund
Reason of review
Poor customer service
Loss
$90

Rosewe - Website Review from Philadelphia, Pennsylvania

1.0
Details
Rosewe - Website Review from Philadelphia, Pennsylvania
I ordered this outfit in Feb.2016 from this company ROSEWE that post outfits everyday on social media and ive never received my outfit. PayPal took the money out my acct,but ive still never received my product. Then when i get on the ROSEWE webdite to get wuestions on my money or outfit they keep saying to submit a reference ticket. So i submit the ticket get an answer thru my email but no results. And the answer i receives says they are investigating it but i still didnt receive my money back or my outfit. Please can someone get me some answers about my hard earn money i pd for thru this bogus website. And can someone plz take the clothing website ROSEWE and MODLILY off the internet and facebook. Thank you.
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Review
#809494 Review #809494 is a subjective opinion of poster.
Reason of review
Order processing issue

Rosewe Online Order Review

I ordered from them February 16th and havent received my outfit i want my money back!
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Review
#805088 Review #805088 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rosewe in Philadelphia, Pennsylvania - STILL HAVE NOT GOTTEN MY ITEMS/ AND THEIR NUMBER IS FAKE

I ordered items on Feb 11th, 2016. I paid for expedited shipping and I have yet to get my items. I have submitted more than 5 tickets and they all say in 2-3 days my order will be shipped! Then when I asked for a refund they say it's gonna be a charge of $3 per item to do a refund due to handling fee! How you charge a handling fee when you have not handled my items! There is no contact number that you can call, the one posted is a fraud!!!! I would like to start an online petition against the company. please email me at liz_green27@yahoo.com if you want to sign! The worst experience EVER!!!!
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2 comments
Anonymous
#1134935

Have you tried contacting your credit card company about the problem? A lot of them will reimburse you when it comes to fraud.

Anonymous
#1122298

The same thing happened to me. I ordered two orders and they already took my money and I still haven't received my items. I was looking forward to those dresses.

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Review
#802962 Review #802962 is a subjective opinion of poster.
Reason of review
Problem with delivery
They stole 200 bucks plus 6 bucks for expedited shipping had to get new debit card oh its been since january still no clothes
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1 comment
Anonymous
#1110138

Yes.. ..I ordered several items Saturday night.

I paid for expedited shipping. Order is still showing paid, unshipped I wish I would have looked for reviews before purchasing. I do have one fb friend who ordered one of the same pieces as me and she says it's not bad.

I have spent close to $200. I could have just went to the alley

Review
#787796 Review #787796 is a subjective opinion of poster.
Reason of review
Problem with delivery

Rosewe Online Order Review from Philadelphia, Pennsylvania

1.0
Details
EWARE: DO NOT BUY ANYTHING FROM THEM!! I bought $200 worth of items from them and a month later I still did not receive my items. They were not shipped, I've tried calling several times but you can never talk to a live person. You can only leave a voicemail and they never return your phone call. Ive emailed them several times it takes them 24 to 48 hours to respond to you and then they always lie and say that your items have been shipped. When I asked to cancel the items they kept saying that my items have been shipped which was a lie so i asked them to return my money. They refused then they claimed that in order for me to cancel they had to charge me $3 per item. I couldn't get all my money back but they still refuse to cancel the items so the only thing that saved me was that I use PayPal to pay rosewe. This guaranteed my puchased and all my money. I had to open up a claim finally to receive all of my money back. DO NOT USE ROSEWE.COM they are absolutely positively a scam you will never receive your items, they will collect your money and then they will refuse to give it back. No one has given them good reviews.
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3 comments
Anonymous
#1099514

So.. You say no one EVER answered the phone...and that they NEVER called back after you left a voicemail.

Explain how you're quoting a conversation you had with customer service then. LMAO

Anonymous
#1099718
@Anonymous

It looks like she said the only successful communication was via email. I guess u missed that part

Anonymous
#1099512

Everyone..... EWARE!!!

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Review
#776149 Review #776149 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact Rosewe Customer Service

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts

Latest Question

Rosewe Questions
DO NOT ORDER FROM ROSEWE: SCAM! SCAM! SCAM! I ordered $200 worth of items 2 weeks ago and they still won't ship them but they took my money. I've called several times and left a voicemail because you can never get a live person with no response. I've contacted them...
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Review
#768079 Review #768079 is a subjective opinion of poster.
Reason of review
Problem with delivery