State: North Carolina City: Charlotte Product: Rosewe Clothing Clear all filters (3 of 153 reviews match)
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1.0
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These people sent me damaged items made of absolutely horrible materials and then had the audacity to ask me to just keep it and give it away or something.After over a month of arguing back and forth and submitting several photos of the damaged product I was exhausted...
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1 comment
Rosewe
#1161373

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

Review
#848598 Review #848598 is a subjective opinion of poster.
Product
Rosewe Clothing
Cons
  • Product is garbage
  • Quality of items
  • Feeling like i got ripped off
Reason of review
Damaged or defective
Loss
$25
Preferred solution
Full refund
Keep asking for address thru tickets & all they do is close them & never give address for exchange
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1 comment
Rosewe
#1040638

hi,there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. but we will try our best to help u if you submit the ticket in our site.

and you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and you can show you are from pissedconsumer and we will solve it with you quickly.

Review
#705143 Review #705143 is a subjective opinion of poster.
Product
Rosewe Clothing
Reason of review
Poor customer service

Rosewe in Charlotte, North Carolina - SCAM

I ordered clothes then 2 days later accessories. The accessories came but I still haven't recieved my clothing. I have sent several messages to this company and I have requested a refund. I am getting very frustrated about this matter. I want my money back. I keep submitting my ticket to Rosewe every day for a week. I have yet to recieve my refund or my merchandise. I have not heard from Rosewe in 2 days now. I don't know what else to do. I am going to submitted another request. If someone knows of another way to contact Rosewe, please let me know.
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Review
#562411 Review #562411 is a subjective opinion of poster.
Product
Rosewe Clothing
Reason of review
Problem with delivery
Loss
$87
Preferred solution
Full refund

Contact Rosewe Customer Service

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
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