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Not to use the website again | Rosewe review from Zebulon, North Carolina

I order on the December 9 and still didn't receive my package after paying for quicker delivery
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Review
#1741430 Review #1741430 is a subjective opinion of poster.
Reason of review
Poor customer service

Use at your own RISK!!! | Rosewe review from Oak Ridge, North Carolina

1.0
Details
I ordered two sweaters that took over four weeks to receive. Once I received the $70 worth of sweaters the material was cheap and the seams on one of the sweaters was horrible meaning the sweaters were cheaply made and the pictures from the actual sweaters look was misleading. Even the colors were completely OFF!! Never again will I EVER purchase from ROSEWE!!
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1 comment
Anonymous
#1788095

Yes I totally agree same f0r me colour awful and not as advertised in picture!!

Review
#1726615 Review #1726615 is a subjective opinion of poster.

Contact concerns | Rosewe review from Cashiers, North Carolina

I want to place orders as soon as possible for an event that I have coming up in two weeks. However, it concerns me that a company does not offer a true contact phone number which involves talking with a real person in real time. I can be reached at 704-497-7356. Or please respond to me on the chat line. :sad
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Review
#1443710 Review #1443710 is a subjective opinion of poster.
Reason of review
Order processing issue
I purchase items that looked nothing like I ordered when I contacted the company about returning the items for exchange, they were very cooperative. After I put the items in the mail sent them the shipping number I have not heard from them and have not received the...
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Review
#897394 Review #897394 is a subjective opinion of poster.
Service
Rosewe Customer Care
Reason of review
Poor customer service

Delivery Service Review | Rosewe review from Durham, North Carolina

I will never order from these *** artists and liars. AGAIN...EVERTHING ABOUT THEM IS A LIE....IT IS NOW ONE MONTH SINCE I ORDERED MY MRECHANDISE and have not received it..but they took my money immediately... their site that lead you to believe that there is a customer service department.... that is a lie...and it does not exist....it is complete BS....I keep getting some BS emails telling me they thank me for my patience and that my order is processing.....DO NOT ORDER FROM THIS RATCHED COMPANY....IT IS A COMPLETE RIP OFF!!!!
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Review
#891945 Review #891945 is a subjective opinion of poster.
Reason of review
Bad quality

Rosewe Shipping Service Review from Concord, North Carolina

I paid for my item to arrive in 1-3 days and it has been a week and i have not recieved my order at all and why cant i contact yall by phone? I want my order.
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Review
#881787 Review #881787 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Reason of review
Problem with delivery

Short Review on May 22, 2016

After disputing on PayPal I received a return address. Name: Tangtiaoluo Room 1329, #1building,333 lane,Jingang road, Pudong,, Shanghai Municipality 201206 China
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Review
#852240 Review #852240 is a subjective opinion of poster.

Jumpsuit Review

Y'all are full of *** and you know it!! Deceptive liars sending the wrong outfit to customers over and over substituting different quality, different cheap material and not even the same outfit!! Scam artist mother ***!
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Review
#851964 Review #851964 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
These people sent me damaged items made of absolutely horrible materials and then had the audacity to ask me to just keep it and give it away or something. After over a month of arguing back and forth and submitting several photos of the damaged product I was exhausted...
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1 comment
Canton
#1161373

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

Review
#848598 Review #848598 is a subjective opinion of poster.
Product
Rosewe Clothing
Cons
  • Feeling like i got ripped off
  • Product is garbage
  • Quality of items
Reason of review
Damaged or defective
Loss
$25
Preferred solution
Full refund

Contact Rosewe Customer Service

Website:
Mailing Address:
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts

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Horrible and no customer service exsist | Rosewe review from Raleigh, North Carolina

I have been preparing for a trip to Miami. placed an order thinking i would get my merchandise way before the trip. My trip has been ruined do to the fact that i haven't received my items. its been 1 month so far and i still haven't received my purchase. how in gods name do i contact these people. please help???!!!!! what kind of business is this that doesn't have a number so that you can contact there staff. I pray that these people are put out of business soon. The us government should intervene as soon as possible. im an angry consumer that has paid my money. dont ever order from this company
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1 comment
Canton
#1161397

Thank you for your valuable feedback.

I wish to start off by telling you that we are extremely sorry about the situation.

I have followed up your case and our team will solve it for you. Can you please submit a ticket?

Our customer service will resolve the problem in 1-2 working days. Please mention that you are from pissedconsumer website.

Review
#840854 Review #840854 is a subjective opinion of poster.
Service
Rosewe Shipping Service
Cons
  • Not getting my items
Reason of review
Problem with delivery