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Rosewe in Chicago, Illinois - I place a order .DID NOT GET IT

I place this order. Need the order ny next week. Please help. Track # LT 980334591CN.
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Review
#1611539 Review #1611539 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$40
Preferred solution
Let the company propose a solution
I was thinking about ordering from Rosewe. But after reading all these reviews this is a horrible company . I will not be doing business with them. I hope everyone gets their issues resolved.
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1 comment
Anonymous
#1718899

I agree. The items they advertise look great but the reviews siggest otherwise.

I will have to shop elsewhere. It looks like the wait times to receive merchandise is too long too#

Review
#1577198 Review #1577198 is a subjective opinion of poster.
Reason of review
Poor customer service

Rosewe in Chicago, Illinois - Not good customer service

I ordered one coat from ROSEWE; however, was sent two and charged for them. On the other hand, it worked out as my girlfriend received it for her XMAS gift and was ecstatic... very much so! when she put on the coat, the sleeve ripped up the seam. Been trying to contact them with no success. I’ve placed several orders and had to replace buttons, not securely attached. Is there a phone number?
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Review
#1505449 Review #1505449 is a subjective opinion of poster.
Reason of review
Poor customer service

Rosewe in Chicago, Illinois - Did not received order and I paid for expedited shipping

1.0
Details
Rosewe - Did not received order and I paid for expedited shipping
The attachment contains my order info I paid for expedited international shipping extra and i have not received my package what that heck in going on contact me at 9206291200 or via email at arleneguzman@hotmail.com
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Review
#1487996 Review #1487996 is a subjective opinion of poster.
Reason of review
Order processing issue

Delivery Service Review

1.0
Details
I order a dress for my bday a week ago n paid for expess delivery but guess what they took my money but i have no dress no confirmation number for the dress n i cant get in contact with anyone no one a answered my call or anything n when u call the number u just get a recording they need to look into this company its sad they just using folks like they want
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Review
#922159 Review #922159 is a subjective opinion of poster.
Reason of review
Order processing issue

Dress Review

1.0
Details
Paypal did not stand behind a US customer against China and their dishonest practices. They told me to mail products back and I would have to pay the Shipping for a product that wasn't what I ordered. I said forget it as the shipping costs were more that the item. I will never buy from Rosewe again Ever!!! Ashamed of PayPal too. I don't use them either.
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Review
#899792 Review #899792 is a subjective opinion of poster.
Reason of review
Order processing issue

Short Review on July 28, 2016

1.0
Details
Poor quality and a complete rip off!! I hate roswe.com and i will never shop here and i will discourage everyone i know to never purchase anything from this site
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Review
#890314 Review #890314 is a subjective opinion of poster.
Reason of review
Bad quality

Rosewe Blouse Review

Worst experience!...horrible product...will not accept returns....dont waste money !
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Review
#875155 Review #875155 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Rosewe.com has got to be the worse company that I have ever ordered. They took my money immediately and I waited WEEKS for my order.The quality of the clothe is very very poor. I spent $80.00 that I might just as well thrown in the trash. I tried to correspond with...
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1 comment
Rosewe
#1161377

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

Review
#850382 Review #850382 is a subjective opinion of poster.
Cons
  • Cannot return
  • Customer service
Reason of review
Problems with payment

Contact Rosewe Customer Service

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts

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Rosewe Questions
Rosewe - Delivery Service Review from Chicago, Illinois
Rosewe - Delivery Service Review from Chicago, Illinois
I am extremely upset with this company I ordered two bathing suits January 28th 2016 and have yet to receive anything have yet to receive a call have yet to receive an email have yet to be refunded and nothing is happening these people are quick to take your money and...
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1 comment
Rosewe
#1161376

First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.

Review
#850205 Review #850205 is a subjective opinion of poster.
Reason of review
Bad quality