Ordered 3 swim suits for 3 of us.All the same style.
Sizes M, L, XL. Their size chart says size M is 72-76cm for bust. The size M they sent me is 92cm in the bust. Its too big for the girl who ordered XL!!!
They sent grossly misrepresented items!!!
I also bought these suits going by their website saying it will ship in 1-3 working days and paid extra for 3-4 day shipping. 2 weeks later they still had not shipped, I tried to cancel but got a bogus answer that didn't relate to my question. I finally got them after 3 weeks.
Horrible quality and HUGE. I opened a ticket on their site on April 4th about all of this and they have given me the runaround for 39 days now saying too late to cancel since its over 30 days. They have ignored my comments about their return policy which is if they mess up on sizing it is their fault. I have sent many photos to them visually showing measurements.
For every email I sent them/ they send back a bogus 1 sentence answer to delay this whole process.
They offered to give me $14 refund on the $84.32 I spent!!!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Product or Service Quality|
|Value for money|
What I liked
What I disliked
- Processing time
- Very poor service
- Bad customer service
- Deducted handling fee from refund
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "In February I ordered a dark denim dress. In March I received a light denim looking oversized shirt. I was extremely upset. I emailed Roswe to inquiry about a refund..."
- "I purchased 2 tops off this rosewe.com,,,mouths ago,my statement came in they took the money,I tracked the order,it said shipped,and RECIEVED,,,never happened,I'm still waiting,,,they scammed me ,,,that's absolutely terrible at..."
- "I ordered a bathing suit from them over 2 months ago, it took 6 weeks to recieve it and when I finally did it was a piece of trash! I..."
- "Over the last three months my head has been left spinning trying to first inquire, then complain and finally to "educate" the people who answer the phone at Express Scripts...."
- "Visitors to PSFIFACoins get not only FIFA 15 Coins for all the consoles and Xbox One and other devices but get them at cheap price too. One of the specialities..."
- "Months of wasted time!!! I'm so pissed right now that I could spit nails. The launch of our new business has now been put on hold indefinitely due to the..."
- "I purchased a washer and dryer from Sears. I had to wait three weeks before delivery. On the date of delivery I was the first customer. The delivery team was..."
- "This company is a joke. They took weeks to send my order of a blue and grey car seat canopy and when it finally arrived it was missing threads, sewen..."
- "In August, 2015 I applied for an American Express credit card. The offer included a $300 statement credit if I charged $1,000 on the card within the first three..."