Not resolved
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

I want them to exchange my order or credit my money back to my card. I sent two jumpsuits back for and exchange, they asked me to put the RMA number on the package when i shipped it, i did that, they asked for the tracking number, i emailed that, but i haven't heard back, so im about fed up and just want my money credited back to my credit card

Product or Service Mentioned: Rosewe Jumpsuit.

Reason of review: Return, Exchange or Cancellation Policy.

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Irene Moore
#1707736
Shopping Expert
According to the Rosewe Return Policy, it normally takes 10-20 business days for the refund to appear on your bank account or credit card. You may contact the company support team by email service@rosewe.com to get more details about the status of your refund request. You may also use their live chat Monday to Thursday 9:00 PM - 11:30PM, 1:00AM - 6:00 AM (US EST).