Oakland, California
1 comment
Not resolved

UNBELIEVABLE WHAT CAME IN THE MAIL: this faux fur jacket looked so nice online and looked like a joke costume for a child once it arrived, totally plastic & mailing label said "100% cotton" ?????

it is the worst.i am now waiting for response from customer support.

they list no return information on website for shipment & i didn't realize i was ordering FROM CHINA!!!!!!!!!!!!! what a nightmare. if they don't respond with refund i will seek legal action against them. all of these complaints are unacceptable.

the website is misleading, deeptive & they are essentially stealing from us.

none of the images are actually the product they send?sweatshops at their finest!!!

I didn't like: Product that was shipped was not product online, Difficult to contact, Misleading website, No return shipment address info.

Review #938553 is a subjective opinion of a user.

Customer service
Diversity of Products or Services
Delivery Service
Value for money
Product or Service Quality
Price Affordability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Bad quality / $35
Preferred solution Full refund

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Several emails in broken English back & forth.They tried to convince me it was a good product & too expensive for me to ship back to China.

They said i should regift to family or friend.

When i told them I wanted refund, they suggested credit for another purchase, which i denied.Then offered 20% refund which has neither been mailed or refunded to original payment method.

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