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Rosewe in Manchester, England - Disappointed

1.0
Details
Cancelled the order few minutes after purcjasing the dress because I realised it will arrive far away after the date I needed the dress but the company took the money and not sending the dress for two months now
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Review
#1653608 Review #1653608 is a subjective opinion of poster.

Rosewe in Kingsgate, England - Your dresses are beautiful

yes i will like to know your telephone no to order a dress
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Review
#1510772 Review #1510772 is a subjective opinion of poster.
Reason of review
Good quality

Rosewe in Warrington, England - Rubbish

Sale of goods act !!!!!! This is not what i paid for. Full refund or legal action up to you
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Review
#1502934 Review #1502934 is a subjective opinion of poster.
Reason of review
Bad quality

Rosewe in Manchester, England - Return

I have emailed Rosewe a dozen times & still no reply. What a scam. Be warned if you order from Rosewe & it doesn’t fit or you don’t like it. It’s tough your stuck with it. As trying to return something is nonexistent !!!!!!!
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Review
#1455708 Review #1455708 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
I ordered 2 dresses back in June. They arrived from China after 3 weeks. They looked similar to the styles I ordered but the material was cheap and nasty and the cut and fir of the dresses was shockingly bad. I emailed and they told me to return for a full refund. It...
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Review
#1366160 Review #1366160 is a subjective opinion of poster.
Cons
  • Being cheated out of my refund
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund

Rosewe in Tonbridge, England - Refund how are they going to hold on to my money

1.5
Details
Order was taken so long I ask for refund 1 ok that's fine do it in 2-3 days No refund 2 sorry cannot find your order. I sent order Number 3 Got e mail to say they would be taking 3 Euro for items ,, for perring of order If I had cancel before 12 days there would have been no cost to me 4 After many e mails and over a week later STILL NO REFUND I just want my mone back
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Review
#929905 Review #929905 is a subjective opinion of poster.
Cons
  • Ability to contact company
  • Rubbish i thank that sums it up
  • No i did not like
Reason of review
Return, Exchange or Cancellation Policy
Loss
$176
Preferred solution
Full refund

Rosewe.com, do not give the correct measurements for the garments.

It is the worst internet companies I have come across. They give the wrong measurements of the garments, so bad that an XL is their small size, in other words it's smaller than a small in UK . When writing to them they won't pay for the return and they will not refund the money although, after a lot of emails, they gave me a token refund. I even had paypal as a go-between for my claim, but I gave up as it seemed fruitless. Obviously, they do not have something like Trade description Act or misrepresentation in their country and they certainly do not have any people skills.
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Review
#882332 Review #882332 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.5
Details
I have ordered three items which were all delivered quickly, however two of the items are poor quality and don't fit. One is a jumpsuit which I purposely ordered in a larger size than normal to make sure the body length fitted. It didn't at all. I contacted them about...
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Review
#861997 Review #861997 is a subjective opinion of poster.
Cons
  • It did not look look like the picture and poor quality
  • Are crooks and liars
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Thieves Scammers
  • Super Bad Quality

Rosewe Jumpsuit Review

1.3
Details
I ordered what i thought was a quality jumpsuit from Rosewe.. it looked absolutely fabulous when advertised in FB. When it arrived it was very very poor quality, looked NOTHING like the picture. I tired many times to get a returns address. But never managed to get one. Hence i still have the CHEAP nasty item. I will never order from these people again.
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Review
#851845 Review #851845 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Rosewe Customer Service

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts

Latest Question

Rosewe Questions
Ordered what was seen on photo as a lovely dress what I received was a horrible poor quality item was as nightmare sending multiple emails constantly being fobbed off. Tried to get PayPal involved but they advised I accept 20% refund guess what didn't receive and will...
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2 comments
Rosewe
#1161382

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

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Review
#843353 Review #843353 is a subjective opinion of poster.
Reason of review
Bad quality