Rosewe Phone Numbers and Emails

Customer Service Number:

  • (718) 395-9508
Send Message

Rosewe Emails:

Claim Your Business

Contact Information

Rosewe Website:

Rosewe Help Center:

Corporate Office Address:

8714 34th Ave
College Park, Maryland 20740-4412
United States

Rosewe Customer Service Reviews

1.2 / 5
Need to return some items

Could not get in touch with anyone. I dialed the number and it was unreachable I sent an email and got no response. I will not be ordering anything again so I...

Read full review
Gloria C Gwj

I have submitted my details about three times already and still no feed back Very poor customer service

Read full review

How Good is Rosewe's Customer Service?

Jacelyn Fyp
Jacelyn Fyp
Feels Disappointed | May 30, 2023

My item was delivered but something was missing, I tried to contact customer service and they were insisting the item has been sent to me. I felt they thought I was lying about the missing item. I need it for Saturday but I haven't got any response yet

Read full quote
Rosaland Aih
Rosaland Aih
Feels Disappointed | May 25, 2023

I have trying to call rosewe,but is like the number is not in existence,I bought some dresses,and two out of it did not fit, I need to return it,I try to get the address,but no am not satisfy

Read full quote
Dorla Arz
Dorla Arz
Feels Disappointed | Apr 27, 2023

No help at all

Read full quote
Braydan Ovj
Braydan Ovj
Feels Satisfied | Apr 25, 2023


Read full quote
Deborah H Qmw
Deborah H Qmw
Feels Disappointed | Apr 09, 2023

I didn't get an answer it wasn't a working number.

Read full quote
Phala Nmx
Phala Nmx
Feels Disappointed | Apr 04, 2023

What really upsets me is that I can't talk to somebody I'm talking and writing with an automatic instead of talking to a human being this is ridiculous I love their clothes but the communication is ridiculous if the stuff wasn't in stock or anything like that they have my email they could email me and let me know it was delay or something communication is the key to anything and next week will make a month since I order and I ordered from this company every month I'm a dedicated person but to get my product a month later is ridiculous it shouldn't be no more than 2 weeks that I get my product I pay for it from the beginning I should be able to get it if I don't get my product by the end of this week I want my money reimbursed my confirmation number is R R 2 3 0 3 1 3 * * * * 4 0 8 1 8 3 that's my order number and I don't have this product by Friday I want my money back I'm not going to pay somebody to get a product back in a month I have not received my product and I don't pay $77 I'm very upset about this I really am I think this would be my last time ordering with you people and thank you.

Read full quote

Summary of Rosewe Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rosewe?

Request for Information Question:

  • “I need to speak with a customer service”
  • “Assistance”
  • “To talk about my order”

Shipping and Delivery Question:

  • “To see if my order is being shipped”
  • “Need an larger size dress”
  • “Order not arrive”

Return/ Replace Question:

  • “Returned item”
  • “Exchange order”
  • “Return label to exchange”

Product/ Service Question:

  • “I order a few dresses i only received 1.”
  • “To order a catalog”
  • “I placed an order and would like to change one of the size”

Refund Question:

  • “For my refund”
  • “Refund”
  • “Refund shipping costs”

Payments and Charges Question:

  • “I need a coupon code so i can check out my order”
  • “Payment won't go through”
  • “Unauthorized order on april 15th”

Activation/ Cancellation Question:

  • “Cancel a item and order another”
  • “Cancel my order”
  • “I have a cancelation and its not back on my card”

Cards Question:

  • “Want to know why you want take my card to au”
  • “I have money on my card”
  • “Dept card”

Staff Question:

  • “Customer service”

Account Question:

  • “About money you deducted from my account”

Website/ Application Question:

  • “Trying to find item on website”

Other Question:

  • “I trying to see if I place a order with you all my name is Lozell taylor”
  • “Haven't received my order”
  • “Need to update my email”



Rosewe is an online shop for women. The shop offers dresses, outerwear, tops, bottoms and jewelry. Rosewe provides search by trends which includes swimwear, sexy lingerie, cosplay costumes, and many more. There is a separate section for sales on the site. Rosewe offers free shipping all over the world without minimum purchase. The store offers order tracking service. There are discounts available for customers who sign in with Facebook. Rosewe uses such payment methods as PayPal, Western Union and wire transfer.

Rosewe reviews and complaints

Rosewe is ranked 1185 out of 3751 in Footwear and Clothing category

Area Served

USA, Europe

Payment Methods


Compare Rosewe To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Has Verified Representatives
35493 reviews
Fashion Nova
21683 reviews
3561 reviews
Write a review
Do you have something to say about Rosewe? What happened? What can we help you with?
Submit review Don't show this popup