Rosewe Phone Numbers and Emails

Customer Service Number:

  • (718) 395-9508
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Rosewe Emails:

Media
Affiliates
service@rosewe.com
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Contact Information

Rosewe Website:

Rosewe Help Center:

Corporate Office Address:

Rosewe
8714 34th Ave
College Park, Maryland 20740-4412
United States

Rosewe Customer Service Reviews

1.2 / 5
Bad
Pissedconsumer4201899
I wanted to know when will I receive my order. I didn’t get no tracking number or nothing.

They didnt answer my question. I order the black flex leather dress with belt size large. When I order it they said I would receive the tracking number when it...

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Danielle W Vmb
I cannot contact this company by phone
1.6

Not being able to talk to customer service by phone if I can't discuss the issue at that moment and get an answer right away then it's just frustrating and...

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Summary of Rosewe Customer Service Calls

669 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rosewe?

Request for Information Question:

  • “Track my order”
  • “I sent two items back through FedEx calling to see when can I expect to get my refund”
  • “To check my order status but I am not getting ready to pay $1”

Shipping and Delivery Question:

  • “I want to know where is my order”
  • “I didn't receive my order but y'all got my money”
  • “My shipment”

Return/ Replace Question:

  • “Wanted to return two items never got the ID number. The lady at UPS store say I needed something so I could send it back and I didn’t have to pay to send it back and also I need an ID number never did get that still have the packages with me.”
  • “For my return payment”
  • “Need a return label”

Product/ Service Question:

  • “Where's my two order at”
  • “Where's my two order at?”
  • “Want to order a dress”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Payment won't go through”
  • “Over charged me $94.98”
  • “Payment options”

Activation/ Cancellation Question:

  • “I ordered 4 ladies clothes but i want you to cancel the order and refund my money thanks”
  • “To cancel a double transaction”
  • “Too canceled my order”

Cards Question:

  • “Dept card”
  • “I am trying to place an order it won't let me check out with my credit card”

Account Question:

  • “About money you deducted from my account”

Website/ Application Question:

  • “Trying to find item on website”

Staff Question:

  • “Customer service”

Other Question:

  • “Can't place my order”
  • “An order issue”
  • “For bussiness”

About

Summary

Rosewe is an online shop for women. The shop offers dresses, outerwear, tops, bottoms and jewelry. Rosewe provides search by trends which includes swimwear, sexy lingerie, cosplay costumes, and many more. There is a separate section for sales on the site. Rosewe offers free shipping all over the world without minimum purchase. The store offers order tracking service. There are discounts available for customers who sign in with Facebook. Rosewe uses such payment methods as PayPal, Western Union and wire transfer.

Rosewe reviews and complaints

Rosewe is ranked 1136 out of 3552 in Footwear and Clothing category

Area Served

USA, Europe

Payment Methods

MasterCardVISAPayPal

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