Rosewe Phone Numbers and Emails

Customer Service Number:

  • (718) 395-9508
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Rosewe Emails:

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How to Contact?

Most Popular Number:

(718) 395-9508
Total calls: 1 559 Issues resolved: 23 Last call: Sep 26, 2023

What Is the Rosewe Customer Service Phone Number?

For customer service assistance, you can contact Rosewe by dialing their dedicated customer service phone number at 1-718-395-9508. If you are unable to reach them through this phone number, utilize the 24/7 live chat option where you can engage with a customer service representative in real-time.

This live chat feature is specifically designed to address any concerns or issues you may have regarding your orders or any other inquiries. By utilizing the live chat option, you can conveniently receive assistance and support from the Rosewe customer service team.

How Do I Contact Rosewe via Corporate Email?

To contact Rosewe customer service via corporate email, you have a few options. Firstly, you can visit the “Contact Us” page on their official website - there, you will find different ways to get in touch with their customer service, including customer service via email.

When you select the email option, a new tab will open where you have to input your email address and order id and explain the issue you are facing. The more details you provide, the better. For a better understanding of the problem and ease of convenience for you and the representative, you can upload a maximum of three attachments. This includes one video. However, the size of all three files should be less than 10 MB and have to be in one of the following formats- JPG, GIF, PNG, PDF, AVI, or MP4.

If you find this a bit of a hassle, you can email Rosewe at to reach out to customer service. You can write your problem, share your order details, and send it. The Rosewe customer service team goes through your email and gets back with the right solution tailored to your problem.

Can I Contact Rosewe Support Via My Account?

If you have already registered on Rosewe, you can request support directly through your account. Start by signing in with your registered email id and then scroll to the ‘My Account’ section. Click on it and choose ‘My Tickets’ from a drop-down menu. After this, you will be able to see if you have a ticket history and if you have submitted them in the past.

On the same screen, scroll down, and on the left side, you should see a clickable option, ‘My Service’. Once you click on it, you will see four options to get the solutions to your queries easily. You can start by going through the questions and getting self-help. However, if this doesn’t help, you can opt for a live chat or submit a ticket detailing your concerns. You also have the option to review.

Contact Information

Rosewe Website:

Rosewe Help Center:

Corporate Office Address:

8714 34th Ave
College Park, Maryland 20740-4412
United States

Rosewe Customer Service Reviews

1.2 / 5
Service awful

No answer from customer service! Didnt not answer with the number they provided.The clothing is not great at all. User's recommendation: Never will order again...

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I order a few dresses i only received 2

I will never order from Rosewe again I paid $101.00 for my order and only received 2 of the 3 items that was ordered and I cant speak to anyone about it User's...

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How Good is Rosewe's Customer Service?

Daisha Ukw
Daisha Ukw
Feels Disappointed | Aug 15, 2023

Did not get my merchandise, if I don’t get it you will get the worst review ever! Very bad business!!

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Marge Htj
Marge Htj
Feels Disappointed | Jul 24, 2023


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Tosha Lap
Tosha Lap
Feels Disappointed | Jul 15, 2023

I paid for a return label when I ordered my stuff! I don't know why
it is so hard to get my return label and I hope you will send it before the
they say it is too late. Also I really hate not being able to talk to a live person. I think is ridiculous!!

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Calais Nfz
Calais Nfz
Feels Disappointed | Jul 15, 2023

I purchased 2 dresses and a bathing suit I kept the bathing so it was great the dresses were extremely too big on me so I sent them back for a refund I haven't heard or seen anything regarding my shipment back to them please contact me with my return. I will keep in contact as much as I can to make sure I get my refund.

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Sezzie G
Sezzie G
Feels Disappointed | Jul 09, 2023

I like the clothes but it takes to long to get the order. I have (2) orders that I have not received yet.

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Mailyn Eua
Mailyn Eua
Feels Disappointed | Jun 29, 2023

I order a few dresses I never received them

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Summary of Rosewe Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rosewe?

Shipping and Delivery Question:

  • “Order has not been delivered”
  • “My order has not arrive”
  • “Order not arrive”

Request for Information Question:

  • “To check on my order.”
  • “Track my order”
  • “Need to ask a question”

Return/ Replace Question:

  • “Returns”
  • “To return item that to big”
  • “Items exchange”

Product/ Service Question:

  • “I order a dress and trying to make a payment but will not go though so i need some one to call me”
  • “Want to order a dress”
  • “Why can't I speak with a live person who works at risewe”

Refund Question:

  • “About refund”
  • “To get my refund for one of the dresses u cancel”
  • “Because they have not refunded my money and not responding to my emails.”

Payments and Charges Question:

  • “Payment options”
  • “I didn't grt my 40 coupon”
  • “Over charged me”

Activation/ Cancellation Question:

  • “Cancel order”
  • “I need to cancel one of my 2 items I ordered”
  • “Cancel a item and order another”

Staff Question:

  • “I want to talk to a customer service”
  • “Customer service”

Website/ Application Question:

  • “I am trying to place an order online. Why should I pay $8.99 for Rosewe Club?”
  • “J'ai acheter une robe sur votre site qui n'est pas encore livrerl”
  • “Site will not accept my Visa card for payment”

Cards Question:

  • “Want to know why you want take my card to au”
  • “I have money on my card”
  • “Dept card”

Account Question:

  • “I need to verify my account”
  • “About money you deducted from my account”

Other Question:

  • “Made a mistake on my order”
  • “Trying to place an order”
  • “Buy rosewe valentines day outfit around the neck, three 4 sleeve embroidered”



Rosewe is an online shop for women. The shop offers dresses, outerwear, tops, bottoms and jewelry. Rosewe provides search by trends which includes swimwear, sexy lingerie, cosplay costumes, and many more. There is a separate section for sales on the site. Rosewe offers free shipping all over the world without minimum purchase. The store offers order tracking service. There are discounts available for customers who sign in with Facebook. Rosewe uses such payment methods as PayPal, Western Union and wire transfer.

Rosewe reviews and complaints

Rosewe is ranked 1273 out of 4206 in Footwear and Clothing category

Area Served

USA, Europe

Payment Methods


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