Unclaimed
Rosewe
Reviews and Complaints
92.8K
CLAIMED LOSSES
1.9K
TOTAL REVIEWS
320K
PAGE VIEWS
11
ISSUES RESOLVED
Rosewe Reviews
Wrong shipping address
Hello, i did a purchased an order online and i put in my wrong address is there a way i can get help with that?
ID
Location
West Valley City, Utah
New Reviewer
Takes to LONG for delivery of merchandise!
I orders several dresses for an event in August. Delivery dates have changed 3 times and here we are at end of September and I still don't have my merchandise! Company keeps asking to please give it 1-2 more days and NOYHING arrives! They refuse to give a refund, this company just takes money and you never get your merchandise! No one to speak to only CHAT! with people that can't help you or do for you THIS COMPANY IS A RIP OFF! anything for you! THIS
User's recommendation: *** NOOOOOOO.
ID
Product
Rosewe Dress
Pros
- Timely delivery
Cons
- Scam company
Loss
$71
Preferred solution
Full refund
New Reviewer
Wrong size
It is not a complaint as such. I ordered 2 blouses in medium which is my usual size but they fit a little small so I was wondering if I could return them for large. Please let me know if that is possible and how I I can return them.
ID
Cons
- No actual contact number
- Difference between stated size and measurements and actual size
- No return shipment address info
Preferred solution
Let the company propose a solution
A package that was texted to have been delivered
I received a Tex saying a package that I ordered from Roswe was delivered. I dont remember ordering a package. I did return a few pieces on Friday . I want to know if that was received
ID
Location
Dorchester, Massachusetts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI ordered a drss about 2 weeks ago and I have not heard anything.
i saw a white coat dress i wanted. I pd. for it through debit card and i have heard nothing, my name is sarah patrick, email dapatrick66@***.net
ID
Pros
- I want my dress
Loss
$45
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLove their clothes
Need to speak to someone regarding my order I am having trouble completing the order online would like anyone from the company to reach out and assist me, I am very interested in receiving the order I'm trying to place. So if anyone can reach out to me and help me with placing my order it would greatly be appreciated.I can be reached at (434)378-****,Thank you.
ID
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCannot complete my order I have been approved but some of my information won't go through and also need my phone number updated
Cannot complete my order some of my information won't go through also need to update my phone number new number is 434-378-****
ID
Pros
- Selection of dresses
- Clothes
Cons
- There is no way to talk to someone in regard to the problem
Preferred solution
Someone in the company to help. me process my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNo response
I'm trying to get an exchange, being that the items are too big. I haven't gotten a response. I filed to get a ticket to send items back and it's been 5 days and no response.
User's recommendation: Order at your own risk and know that you might never get your money back.
ID
Pros
- How items look online
- How the pictures looked
Cons
- No possibility to contact the consumer service
- Return process lack of refund
- Unable to contact someone
Loss
$120
Preferred solution
Exchange or full refund
New Reviewer
Order I made
Hi my name is Darlene Smith+Wilson and I order a dress from your company on the 26th of July and I the dress by the 3rd of September.I will like to know if your company got the order.Please text me back and let me know about my order and wether or not your company received it. Thank You. Oh phone number is 919-592-****.
ID
Cons
- I have not received my product
Preferred solution
Deliver product or service ordered
New Reviewer
Returning my money back in my account
I order 3 items but 1is not available. So they cancelled my order and saying I should do this and do that to get back my money. Which I don't understand. Just send the 2 orders that is there and the out of stock item just put the money in my account simple. Im not well and I can't deal with the stress right now please.
ID
Pros
- I would like to be paid back now
Preferred solution
Full refund
Change of shipping address
I am unable to change my shipping address on your website,and it looks like my order will go to a wrong address. How can I do this? This is my shipping address for order RR210823****054095 Nungse Belinda Hilldale Drive Ephrata PA 17522
ID
How long will it take to get my order?
I have two phones and they are sharing information that's don't suppose to be. I need these two separate lines.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrying to get help
Good evening please tell me how i can return a dress for exchange,because the one i order is to big and i need to exchange for a smaller size
ID
Loss
$37
Preferred solution
I would like to exchange my dress for a smaller size that all
New Reviewer
RETURN DRESS FOR EXCHANGE OF A LARGER SIZE.
I HAD TRIED FOR MANY DAYS TO RETURN ITEM THAT WAS WRONG SIZE. I FINALLY GOT A RMA # AND ADDRESS. SO I RETURN THE XL DRESS TO EXCHANGE FOR XXL, I HAVE NOT HEARD FROM ROSEWE THAT ITEM WAS RECEIVED AND WOULD BE EXCHANGED. RMA TICKET # 1182**** TO WAREHOUSE AT 8555 TONNELLE AVE UNIT 301, NORTH BERGE, N.J. as instructed. I TRIED TO SUBMIT THE TICKET WOULD NOT GO WHEN 'SUBMIT' WAS CLICKED, IT JUST FROZE. I MAILED USPO AND HAVE TRACKING NUMBER. NO WAY TO COMMUNICATE WITH ROSEWE FOR EXCHANGE.
User's recommendation: ITEMS ARRIVED AT DIFFERENT TIMES-OK, BUT NOW I NEED THE XXL SIZE DRESS.
ID
Loss
$38
Preferred solution
THE CORRECT SIZE XXL OF DRESS ORDERED. RECEIVED XL SIZE TOO SMALL ON BUST SIZE.
New Reviewer
Not getting response
I like the first begin by saying I made a purchase with this company and then they sent me a confirmation number and then it disappeared but my bank is stating the basics money out of my bank they can't find my order for my order form that they won't get on the phone and speak to me directly and I'm getting very upset upset about the situation because it's a piece or an item that I really want it and I don't believe I'm going to be able to get it if they do not respond to me timely fashion
ID
Loss
$36
Preferred solution
Deliver product or service ordered
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