Rosewe Reviews and Complaints
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Rosewe - Return
Do I have to package the return myself? I done did all the steps of a return and got a RMA number Are y’all sending me a package to return or do I package it myself wit yalls address and use the RMA number ? I’m confused
Review
Product
Reason of review
Order processing issue
Loss
$39
Preferred solution
Full refund
Rosewe - I have not received my order
I have not received my order. Tracking# 7kr65178HL755123c
Review
Pros
- 2 dressee
Cons
- Terrible service
- Company did not delivery merchandise
Reason of review
Problem with delivery
Loss
$65
Preferred solution
Deliver product or service ordered
Tags
Rosewe - How long will it take to receive order to usa?
Hello, I made an online purchase a few weeks ago. I cannot find the order form. My email address is: virginiatuan@gmail.com. Thank you,
Review
Pros
- Nice products
- Clothes
- Unusual cothing
Cons
- Contact issues
Reason of review
Don't know how to contact company?
Rosewe - This company is bogus
I paid $85 and realized after I paid for the items and expedited shipping it still was not going to make it in time for my event so I cancelled. They never sent a refund. I am still unable to reach a live person just sending unanswered emails! I have filed a claim with PayPal and will also be filing a claim with the BBB!
Review
Service
Pros
- Variety of items
Cons
- Are crooks and liars
Reason of review
Return, Exchange or Cancellation Policy
Loss
$85
Preferred solution
Full refund
Tags
Rosewe in Dearborn Heights, Michigan - Still waiting
I ordered 4 dresses I have only received one and they said that they would be sending the rest of order different days.
Review
Product
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered
Rosewe - Horrible!
I ordered something for rush shipping and it still has not shipped. Its horrible they dont have a 1800 number but i have been awaiting a reaponse and all you can do is send them an email. Never ordering from them again.
Review
Product
Cons
- Took too long to get here
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Rosewe - Haven’t received order
I ordered a dress two weeks now and I haven’t received it yet. I don’t have my order number or tracking number. What is the problem?
Review
Pros
- I want the dress that was ordered
Reason of review
Poor customer service
Rosewe - Maybe I got lucky
I ordered two tops and paid by paypal. After not hearing anything for two weeks, I tried going to their website to track the order number with no luck. I then went to paypal and sent an email to the address listed asking about the status of my order. They responded the next day to say it shipped and sent me the tracking info. Sure enough, I received my order with no issues. The tops were exactly what I ordered. After reading all these reviews, I'm wondering if using paypal caused a better outcome. I would like to order two more tops but am hesitant - not wishing to tempt fate. Did anyone else use paypal as a payment option with good success?
Review
Product
Reason of review
Exactly as described/ advertised
Rosewe in Swansea, South Carolina - I ordered 1 dress but y'all charged me for two
I only want one dress not two
Review
Product
Reason of review
Problems with payment
Rosewe in New York, New York - Donde está mi pedido
El 16 de septiembre hice un pedido de 7 vestidos, lo tenía que recibir de 3 a 5 business day hoy estamos a 1 de octubre y toda vía no e recibido los vestidos. Donde están.
Review
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