Devin Snr
map-marker Chicago, Illinois

Hello, I am trying to get a return label email to me RR230823****494603

Just need a return label please, to return these 2 items because its something else that I want to purchase. These items came to late.
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1 comment
Guest

I am turn label to send this stuff back that did not fit and I have called and someone told me that someone was going to pick it up and that has been a week ago

Shannon H Ijr

Order

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I asked that my order be expedited but it wasn't at all I needed by the 22 or23 of Februaryim so disappointed first time ordering and my last
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Preferred solution: Deliver product or service ordered

User's recommendation: DONT ORDER

Priscilla A Qac

Missing Item

Rosewe - Missing Item
7GX9208F, My order number. My name is Priscilla Adjebeng. I purchased 2 items with the above number on 19th February 2024 via Klarna and has stated The app delivered, but am. Yet to receive. Kindly assist. Thanks
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Preferred solution: Deliver product or service ordered

Marnita R

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Verified Reviewer

I need to return my dress

Cannot reach anyone to return my item. My dress to small. There is no direct number to reach anyone. Can you provide with a contact number. I need to return this dress. I have 30 days to return.
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Loss:
$56
Cons:
  • Nice selections

Preferred solution: Full refund

ma y Ukv

I have order a lot ,great price and a lot of things you can not find any place ....very nice good fit

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Extremely happy with my purchase , excellent quality! A lot of commitments received I absolutely loves it. It fits me perfectly. The material is wonderful. Thank you, I would be ordering if this site again soon , and I will also also also recommend this site to my friends and family members.
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Preferred solution: Price reduction

Deja B Vsp

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Verified Buyer
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Verified Reviewer

Heartless Thieves

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Rosewe - Heartless Thieves
Rosewe - Heartless Thieves - Image 2
Since Feb 6 I have reached out to live chat and email multiple times to let them know usps has lost my order. Feb 8-14 was expected delivery date and it is the 16th. I stated I leave out of the country for a wedding multiple times. So now I will not have my dress before I leave on Tuesday the 20th. They use customer service reps from abroad and there is no phone number to speak to an American. If you will use people from abroad please provide them with training for customer service skill. I have never been so disappointed as this and hurt that no one cares and I'm being a broken record. All you care about is that on your end it shows as being shipped but good customer service is understanding your customers needs and taking their stuff seriously. You failed to do that. I demand my money back and reshipment of my order!
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Loss:
$180
Cons:
  • Dont receive what you paid for

Preferred solution: Deliver product or service ordered

User's recommendation: You need 2 weeks for delivery even if it's expired and be prepared to not get your item

CARI B Hem

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Verified Buyer
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Verified Reviewer

I have not received my order. It has been 18 days since I placed it.

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Rosewe - I have not received my order. It has been 18 days since I placed it.
I placed an order 18 days ago and have yet to receive it. I did not receive an email of confirmation, I did not receive anything about a tracking number My PayPal account has the amount deducted from my PayPal so my order was processed. Money was taken, but no goods exchanged. I called the customer service number to find that it is a nonworking number. There is no one to talk to about this issue. I did send an email and I am hoping someone will talk to me through email. Otherwise I have spent about $100 and have nothing from this company to show for that.
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Loss:
$99
Pros:
  • Pretty clothes
Cons:
  • Bad customer service with status on orders placed

Preferred solution: Deliver product or service ordered

User's recommendation: I cannot recommend this company basically because I did not get what I ordered. It might’ve been a different case that I’ve been holding the materials or tried on the garments… But I spent $100 and have nothing to write a review about other than I’ve paid for things that I don’t have. That is bad business and very disheartening.

Karol S Dqg

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Verified Reviewer

I haven't received my order yet and I need it as soon as possible I have to go to a wedding

I havent received my order yet its been Three weeks. I have a wedding that I have to go to Friday 16th 2024!!!
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Loss:
$45
Pros:
  • Have nice things
Cons:
  • Items doesnt get receive in time

Preferred solution: Deliver product or service ordered

User's recommendation: I don’t know I haven’t received my Dress yet and I need it by tomorrow Friday the 16th 2020

Anonymous
map-marker Compton, California

NON-RECEIPT of ORDER

RE: Order # Ri240118****129736 Order Date: 01/18/24 I DID NOT receive the above-mentioned order. Pink Dress (U was supposed to wear to nieces wedding on February 17, 2024 & Red Cold-Shoulder Jumpsuit. I just discovered recently that the package was left at my mailbox on 12/22/24, however I never received it. I live in a 207-unit senior housing facility. I believe the package was stolen. Is it possible that you can re-send the order? Please advise! Thanks. THIS ISSUE HAS BEEN RESOLVED!
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Mykalah C

Transaction error

I dont know what is going on but Im trying to make a transaction and my card isnt working. My card does have money on it.
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Preferred solution: I would like to the item that I’m trying to purchase.

Aladrian C

Still waiting on my order

I ordered a dress a week ago but I can't find my order online and don't have confirmation of my order
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Preferred solution: Deliver product or service ordered

Ekaterini Wny
map-marker Morristown, New Jersey

Sent me 3 bathing suits instead of one

I ordered a bathing suit which I received. A few days later they sent 2 more. I do not want to be billed for the extra two. Also, how do I return a dress I purchased?
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Anonymous

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Verified Buyer
| map-marker Paramount, California

I order a nice light blue dress for my daughters wedding. It arrived today and it’s more on a purple side.

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Rosewe - I order a nice light blue dress for my daughters wedding. It arrived today and it’s...
Rosewe - I order a nice light blue dress for my daughters wedding. It arrived today and... - Image 2
Rosewe - I order a nice light blue dress for my daughters wedding. It arrived today and... - Image 3
Rosewe - I order a nice light blue dress for my daughters wedding. It arrived today and... - Image 4
Rosewe - I order a nice light blue dress for my daughters wedding. It arrived today and... - Image 5
The dress I ordered for my daughter's wedding and arrived today. It's not the color in your picture.
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Eloise M Qpj

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Verified Buyer
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Verified Reviewer

My order Total $484.73 then Payment #502.99 Canadian why they take out $700 from my account????

Rosewe - My order Total $484.73 then Payment #502.99 Canadian why they take out $700 from my...
Rosewe - My order Total $484.73 then Payment #502.99 Canadian why they take out $700 from... - Image 2
Rosewe - My order Total $484.73 then Payment #502.99 Canadian why they take out $700 from... - Image 3
Rosewe - My order Total $484.73 then Payment #502.99 Canadian why they take out $700 from... - Image 4
Rosewe - My order Total $484.73 then Payment #502.99 Canadian why they take out $700 from... - Image 5
My order Total was$484.73 Canadian then Payment came to $502.99 Canadian. Why they take out $700.00 from my account???
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Preferred solution: To speak to a customer service

User's recommendation: +1 43* *** ****

Resolved
Tate Mvu

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Verified Reviewer
| map-marker Rural Retreat, Virginia

Resolved: 252 883 ****

I have to look the order # up and finish my chat. I have it saved in my phone. Please call me at 252 883 **** urgent.
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