Rosewe
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Don’t commutation with customers
Don't answer my phone call. Also, don't respond to anything.
Just poor communication, poor customer service, and bad attitude. They need to practice their customer service because it is important.
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Still waiting
I placed an order on June 13, and I don't know if I will be receiving it at all. I want the outfits for July 6. I will be in trouble if they don't fit properly.
Preferred solution: An answer about shipment real status
User's recommendation: Make sure you don’t need your items for 2 months
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have not received a refund for items I returned
I returned some items a while back and have not received any type of refund. I have not been able to get a hold of anyone and haven't heard from this company, so I was robbed!
- I have not received my refund
Preferred solution: Full refund
User's recommendation: DO NOT BUY FROM COMPANY!!!
Los Angeles, California
I didn't get my refound
I havent get any response I hope someone helps me please please no one have answered my and I thinking to cancel that and call customer services to my credit car.sincerely Pilar Partida
User's recommendation: I think the same way you’re constantly sent sales same way to respond
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Number does not exist, I need to speak to someone please
Your phone does not exist. I need to speak to someone regarding my order please.
Is this a joke !!! I wanted to be a value customer. Are you a fraud. This doesn't make since of what you're doing.
Please talk to me in person. I have an issue with these clothes. I thought you were good but this here is ridiculous.
I need you all to resolve this issue please. Thank you.
Preferred solution: Full refund
User's recommendation: Phone does not exist
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need a return label
Tried to log in to the Rosewe website, no luck. I am trying to return two dresses. Just need a return label.
Preferred solution: Full refund
User's recommendation: Do not buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Leicester, Leicester
Resolved: Resent items
Company fixed the issue and I have been provided with apology. Both Items were replaced.Thank you.
Left address
Dresses were returned to Sender.
I received 1st dress to 9 High Park Road, Isle of Wight, but not second dress.
Greensboro, North Carolina
Inability to exchange pants for a different size
I have tried to reach customer service for over an hour, to no avail. Will never order from this company again.working customer service phone number, directly to the company would be helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Leisenring, Pennsylvania
Return You can't talk to anyone. Call me 229425****
I have tried multiple times to reach someone about a return and use. It seems like you are careless about your customers.
User's recommendation: Don't buy from this company
Greensboro, North Carolina
Almost impossible to exchange an item
I have been trying for an hour to reach customer service to exchange a pair of pants for a larger size. To no avail. I will never order from this company again.e
User's recommendation: A customer service phone number directly to the company. This is ridiculous.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cleveland, Ohio
Order not arrive
I returned the items about a month ago and have not received or heard anything from the order that was placed.
Charlotte, North Carolina
Was sent another jumpsuit when a refund was requested
No one has responded to pickup the jumpsuit and to refund my money. I am sure they are waiting to say it has passed a return deadline.
User's recommendation: Unfair contact after purchase. Do not make a purchase.
West Babylon, New York
REFUND for order number RR240611****409169
When will receive my refund for the returns order number RR240611****409169. Thank you
Thank you.
Thank you...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I have not received my order. It has been 18 days since I placed it.
Company fixed the issue and I have been provided with apology.
I placed an order 18 days ago and have yet to receive it. I did not receive an email of confirmation, I did not receive anything about a tracking number My PayPal account has the amount deducted from my PayPal so my order was processed.
Money was taken, but no goods exchanged. I called the customer service number to find that it is a nonworking number. There is no one to talk to about this issue.
I did send an email and I am hoping someone will talk to me through email. Otherwise I have spent about $100 and have nothing from this company to show for that.
- Pretty clothes
- Bad customer service with status on orders placed
Preferred solution: Deliver product or service ordered
User's recommendation: I cannot recommend this company basically because I did not get what I ordered. It might’ve been a different case that I’ve been holding the materials or tried on the garments… But I spent $100 and have nothing to write a review about other than I’ve paid for things that I don’t have. That is bad business and very disheartening.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sent wrong dress
I received the wrong dress I would to know why I needed the dress for my daughters wedding in two weeks time its very important to me that I have the right dress
Thank you
This picture is the wrong dress
Preferred solution: The right dress
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