Rosewe
Reviews and Complaints
Columbia, South Carolina
Need to send dresses back for a smaller size
I ordered some dresses for my wife and I needed size medium. I wanted to send them back and get the medium sizes for the 4 items that I ordered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Returns for refund
Give a legitimate phone number to customers with complaints, who need returns, receive wrong items, or wrong sizes. Customer Support.
- Customer care
Preferred solution: Full refund
Hampton, Virginia
Dresses
You said if I buy two dresses I can get the third one for free but its trying to charge me for the third one smh
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Exchange my dressesi for another dress
It Will not let me exchange 7 dresses fiorequal or lower price.I hit submit. Phone did not ring I need Credit For dresses to be returned so icanbuy some more dresses.I need yourHelp!!Ibeen working on exchange return for 3weeks.ineed7 dresses forthrexchangeorcreditsoicanbuysomemoredressesorequalcosts.
Acreditfortheclotheswould be great so lcanshopagainthankyou. Albert Cathey.
- Elegant clothes
- No one to help you
Preferred solution: Even credit so I can shop again
User's recommendation: Good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sumner, Iowa
How do I return items
I need to return these items no paperwork with the order they dont fit wrong phone number to coustom service
User's recommendation: Don't order from you all
Chorley, Lancashire
Cancellation of item bought by me.
I placed an item Embroidery cyan hig low size Xl uk 20-22. The order failed and still you collected money through klarna.
I have contacted klarna to stop the payment and refund me back my money £11.34. They told me that Rosewe should cancell the item.
The colour of the dress is blue. Please stop the payment.
Regards,
Callista orji.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Basildon, Essex
Please stop sending alerts. take me off your list. thanks
I'm getting too many alerts. Please take me off your list. I do not wish to purchase anything from you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
I didn’t receive my order
So, basically, I didn't receive my order and the date has passed. I want it, if not, I want my money back.
Preferred solution: Full refund
Los Angeles, California
Undsubsribe me leave me alone.
Unsubscribe me from your email. I Requested five times Leave me A.
Lone. What's wrong with you people?
Hampton, Georgia
Didn't get Oder
You guys charge me for an order that I canceled and also you charge me for something that I never received and Im just finding out today that I was charged for item back in January 13, 2024
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tupelo, Mississippi
Poor customer service
I ordered 5 dresses from Rosewe, all same size but two were extremely too large. I sent the back for an exchange in June 2024 but to this date, I have not received smaller size or a refund of my money
User's recommendation: Don’t waste a dime on Rosewe! Poor customer service! The phone listed for Rosewe doesn’t work
Portland, Oregon
Can not reach anyone at rosewe!!!
I updated my address but when I confirmed the purchase my old address is where it's being shipped! Help!
User's recommendation: Have a phone number that works. An email that works!
I made a purchase of 4 items and only 1 was delivered and no one is telling me anything
Order Number: RR240616****354208
I made a purchase of 4 items with the above order number. Days later, only one of my products arrived.
I have not received any information with regards to the remaining 3 items. Absolutely nothing.
- I loved the adverts
- Terrible delivery process
Preferred solution: Deliver product or service ordered
User's recommendation: I can't recommend anything yet until I know what happened to my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I accidentally ordered 2 of the same dresses twice
I was able to chat with a customer service representative online and my issue was resolved right away.
I paid for more dresses than I wanted to. I would like to have a refund and cancel 2 of the same dresses.
There are two dresses that say qty 2. I didn't intend on buying two of the same kind of dresses twice.
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I didn't receive my package