Unclaimed
Rosewe
Reviews and Complaints
95.3K
CLAIMED LOSSES
2K
TOTAL REVIEWS
320K
PAGE VIEWS
12
ISSUES RESOLVED
Rosewe Reviews
I ordered some merchandise from this website and a month ago and still have not yet received it Will never ever in life order from this website again please deliver the order that I ordered now
I have not yet received my order and I ordered this merchandise over a month ago please deliver my merchandise I would never ever order anything from this website again
ID
Location
Kanchanaburi, Kanchanaburi Province
Cons
- Have not receivedhave not
New Reviewer
Checking on a order that was made
I haven't heard anything about the ordered that I made. The order number is 488k2p56-1. Please let me know what's going on. Thanks Terrie Stone
ID
Location
Atlanta, Georgia
Preferred solution
I just need to know when will I get my order
Order never cam
Ordered items March 19,2022 as if April 28,2022 have not received any items each chat the customer service rep states I will do my best to have items shipped as a priority. I have spoken to at least 4 different reps all say the same thing. Today I asked the rep Lydia if I could speak to a manger or supervisor she said " No " in the chat. I am upset and fell mis lead this company is fraud
User's recommendation: send items out within 24 hours.
ID
Location
Mentor, Ohio
Not received merchandise order.
Placed an order, they took my money and I never received my order. Unable to reach Customer support.
User's recommendation: Do not purchase anything from Rosewe.
ID
Service
Walts Work Clothes Customer Care
Never received my product and they don't even know my order number.
I ordered a bathing suit and never received my product, really should get zero stars! They never even tried to do anything to fix the situation. I just wanted my bathing suit and now I have to waste money to buy a new one. This is all absolutely ridiculous and I shouldn't have to even worry about this.
User's recommendation: Go elsewhere.
ID
Pros
- Never received
Cons
- Not being able to make a return - guest purchase
I placed order on 3/19 as of 4/26 I still have not gotten order
Unable to contact a live breathing person then they send you somethibg to put credit card information in to get help. If there were negative numbers that would be the ratings i give. If you can produce product stop advertising. You pose as a company within the states but customers learn the company is in Shanghai China. Refund me my money expeditiously.
User's recommendation: Do NOT BUY FROM THIS COMPANY.
ID
Pros
- Take too long to ship
Cons
- Card charged before shipping item
New Reviewer
Order not Delivered
Its my first time making an order here and am totally pissed. I was expecting this order for a wedding but I never got it. I contacted customer service 3times thru the live chat and they kept telling me the same thing over and over again. Beware and dont be carried away, it could be that customer service is ROBOT. I have cancelled my order and HOPE to get my full refund
User's recommendation: NO I WONT.
ID
Preferred solution
Full refund
New Reviewer
Order not delivered
Its my first time making an order here and am totally disappointed. Was expecting this dress for a wedding and I never got it. Anytime I get in touch with customer service thru the live chat they kept telling me the same thing over and over again. I guess customer service is ROBOT, beware and dont be carried away. I have cancelled the order and I HOPE to get my refund
User's recommendation: No I WILL NOT.
ID
Location
Irvington, New Jersey
I have not received my *** clothes they have not shipped
I placed a order on April 4 yall got paid and my *** order still say processing its the 22 of April and I needed this order by April 5 the next time I will order from Shein or Fashion Nova this is Sad and Not Acceptable order number T344883****
ID
Location
Louisville, Kentucky
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI got a charge on my mastercard for $80.01
On April 2 2022. I placed a order for a dress and then I cancelled the order as i was told you dont mastercard and I would have to go through paypal I never did recieve the order and now I have a charge on my mastercard for $80.01. i would like for you to put the money back on my mastercard please ASAP. please let me know the results and my phone is 250-624-****. my email is kenandloretta@***.com thank you Loretta Cornish
ID
Loss
$80
Preferred solution
Full refund
Never received
I ordered something since last month I never received it. Please get back to me and let me know what happened.
ID
Preferred solution
Let the company propose a solution
New Reviewer
What is your return policy?
I ordered two of the same dresses by accident. Is there any way I can change second my order for another dress?
ID
Location
Atlanta, Georgia
Preferred solution
I would like to exchange one of the dresses for another. I accidentally ordered two of the same dresses.
This company has not refunded my money for a dress I returned over a month ago. Horrible service!! I have sent tracking number nothing has happened yet.
This company is horrible, still waiting on refund. Bought dress returned it no refund yet. I have sent tracking number...
User's recommendation: Never.
ID
Location
Saint Louis, Missouri
Have not gotten confirmation from you on the order I placed which was a Skew neck Royal blue sequin dress
Haven't gotten a email confirming order need to know if you had gotten my order to that place this morning
ID
Location
Atlanta, Georgia
New Reviewer
Haven’t received my order
my name is linda morton i want to know where is my orde i paid extra to have it here before easter and still havent received anything
ID
Preferred solution
Deliver product or service ordered
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Rosewe