I ordered some merchandise from this website and a month ago and still have not yet received it Will never ever in life order from this website again please deliver the order that I ordered now

Rosewe - I ordered some merchandise from this website and a month ago and still have not yet received it Will never ever in life order from this website again please deliver the order that I ordered now
I have not yet received my order and I ordered this merchandise over a month ago please deliver my merchandise I would never ever order anything from this website again
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ID
#3529072 Review #3529072 is a subjective opinion of poster.
Location
Kanchanaburi, Kanchanaburi Province
Cons
  • Have not receivedhave not
New Reviewer

Checking on a order that was made

I haven't heard anything about the ordered that I made. The order number is 488k2p56-1. Please let me know what's going on. Thanks Terrie Stone
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ID
#3528696 Review #3528696 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
I just need to know when will I get my order

Order never cam

Ordered items March 19,2022 as if April 28,2022 have not received any items each chat the customer service rep states I will do my best to have items shipped as a priority. I have spoken to at least 4 different reps all say the same thing. Today I asked the rep Lydia if I could speak to a manger or supervisor she said " No " in the chat. I am upset and fell mis lead this company is fraud

User's recommendation: send items out within 24 hours.

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ID
#3523013 Review #3523013 is a subjective opinion of poster.
Location
Mentor, Ohio

Not received merchandise order.

Placed an order, they took my money and I never received my order. Unable to reach Customer support.

User's recommendation: Do not purchase anything from Rosewe.

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ID
#3517943 Review #3517943 is a subjective opinion of poster.
Service
Walts Work Clothes Customer Care

Never received my product and they don't even know my order number.

Rosewe - Never received my product and they don't even know my order number.
I ordered a bathing suit and never received my product, really should get zero stars! They never even tried to do anything to fix the situation. I just wanted my bathing suit and now I have to waste money to buy a new one. This is all absolutely ridiculous and I shouldn't have to even worry about this.

User's recommendation: Go elsewhere.

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ID
#3517663 Review #3517663 is a subjective opinion of poster.
Pros
  • Never received
Cons
  • Not being able to make a return - guest purchase

I placed order on 3/19 as of 4/26 I still have not gotten order

Unable to contact a live breathing person then they send you somethibg to put credit card information in to get help. If there were negative numbers that would be the ratings i give. If you can produce product stop advertising. You pose as a company within the states but customers learn the company is in Shanghai China. Refund me my money expeditiously.

User's recommendation: Do NOT BUY FROM THIS COMPANY.

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ID
#3517168 Review #3517168 is a subjective opinion of poster.
Pros
  • Take too long to ship
Cons
  • Card charged before shipping item
New Reviewer

Order not Delivered

Its my first time making an order here and am totally pissed. I was expecting this order for a wedding but I never got it. I contacted customer service 3times thru the live chat and they kept telling me the same thing over and over again. Beware and dont be carried away, it could be that customer service is ROBOT. I have cancelled my order and HOPE to get my full refund

User's recommendation: NO I WONT.

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ID
#3515103 Review #3515103 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Order not delivered

Its my first time making an order here and am totally disappointed. Was expecting this dress for a wedding and I never got it. Anytime I get in touch with customer service thru the live chat they kept telling me the same thing over and over again. I guess customer service is ROBOT, beware and dont be carried away. I have cancelled the order and I HOPE to get my refund

User's recommendation: No I WILL NOT.

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ID
#3515086 Review #3515086 is a subjective opinion of poster.
Location
Irvington, New Jersey

I have not received my *** clothes they have not shipped

I placed a order on April 4 yall got paid and my *** order still say processing its the 22 of April and I needed this order by April 5 the next time I will order from Shein or Fashion Nova this is Sad and Not Acceptable order number T344883****
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ID
#3507307 Review #3507307 is a subjective opinion of poster.
Location
Louisville, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I got a charge on my mastercard for $80.01

On April 2 2022. I placed a order for a dress and then I cancelled the order as i was told you dont mastercard and I would have to go through paypal I never did recieve the order and now I have a charge on my mastercard for $80.01. i would like for you to put the money back on my mastercard please ASAP. please let me know the results and my phone is 250-624-****. my email is kenandloretta@***.com thank you Loretta Cornish
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ID
#3507031 Review #3507031 is a subjective opinion of poster.
Loss
$80
Preferred solution
Full refund

Never received

I ordered something since last month I never received it. Please get back to me and let me know what happened.
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ID
#3502101 Review #3502101 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

What is your return policy?

I ordered two of the same dresses by accident. Is there any way I can change second my order for another dress?
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ID
#3501896 Review #3501896 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
I would like to exchange one of the dresses for another. I accidentally ordered two of the same dresses.

This company has not refunded my money for a dress I returned over a month ago. Horrible service!! I have sent tracking number nothing has happened yet.

This company is horrible, still waiting on refund. Bought dress returned it no refund yet. I have sent tracking number...

User's recommendation: Never.

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ID
#3501643 Review #3501643 is a subjective opinion of poster.
Location
Saint Louis, Missouri

Have not gotten confirmation from you on the order I placed which was a Skew neck Royal blue sequin dress

Haven't gotten a email confirming order need to know if you had gotten my order to that place this morning
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ID
#3486630 Review #3486630 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Haven’t received my order

my name is linda morton i want to know where is my orde i paid extra to have it here before easter and still havent received anything
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ID
#3483092 Review #3483092 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered