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Rosewe in Victorville, California - Exchange

3.0
Details
Weeks to transact one dress and end up with refund. Was asked for product info and gave what exact info on dress.
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Review
#1606902 Review #1606902 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

Rosewe in Long Beach, California - Hate this

on march order my ist item, i requested assistance to exchange. no one replyed. today i just want to return item n be refunded... transaction...1WK4228UN740063G.... march 21, 2019 16:51:58 PDT payment of 36.07 now i need return label thank you very very very angry. margeux brawn any questions call me 562 225 45 31 ps. will never ever order from you nor recomend
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Review
#1573896 Review #1573896 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I am absolutely disgusted!!! I can’t believ I got played like this!!! Is this even legal?!!!!!!!!!! Someone has to do something about this!!!!!! I got my order today, after waiting a month!!!! The shirts I ordered are nothing like the pictures! I spent $100 on 3 shirts...
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Review
#1408678 Review #1408678 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Rosewe in Victorville, California - Ordering

I have never used it before
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Review
#1389839 Review #1389839 is a subjective opinion of poster.
Reason of review
Order processing issue

Rosewe - Jumpsuit Review from San Diego, California

1.0
Details
Rosewe - Jumpsuit Review from San Diego, California
Rosewe - Jumpsuit Review from San Diego, California
Please Do NOT PURCHASE from this company. I purchased several items, clothing received was STAINED and jumpsuit was not as described as on website. The most frustrating part of this ordeal was communicating with customer service via email. They even had the nerves to ask me if I was willing to keep the items & wash the stained clothing out. The Service is Absolutely Unacceptable. Please DO NOT Spend OUR AMERICAN DOLLARS on this Piece of *** SWEATSHOP.. Photos are Attached!
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Review
#940794 Review #940794 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.5
Details
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
Rosewe - FAUX LEATHER JACKET
UNBELIEVABLE WHAT CAME IN THE MAIL: this faux fur jacket looked so nice online and looked like a joke costume for a child once it arrived, totally plastic & mailing label said "100% cotton" ????? it is the worst. i am now waiting for response from customer support....
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2 comments
Anonymous
#1497144

Unfortunately, this is one of many companies from China (I think they are the same company using different names) that have been selling shoddy merchandise, little or no customer service and long wait times if you do eventually receive their items.Despite the tremendous amounts of complaints, people still continue to order without checking reviews prior to ordering since the prices are so low, everyone wants a bargain.It is better to support your local community stores.Hope you find restitution with them.

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Review
#938553 Review #938553 is a subjective opinion of poster.
Cons
  • Product that was shipped was not product online
  • Difficult to contact
  • No return shipment address info
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
Tags
  • Rosewe Bad Customer Service
  • misleading poor quality

Rosewe Shipping Service Review

I *** to know why my dress hasn't arrived yet? Or I want my money back!!!
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Review
#931262 Review #931262 is a subjective opinion of poster.
Reason of review
Order processing issue

Rosewe Shipping Service Review

1.2
Details
So I ordered some items from Rosewe that was over $40 and I paid and submitted my order. Now I have heard nothing back, no emails no confirmation number. I checked my bank acct and it was already withdrawn.. Tried logging into my acct yet my pw does not work, tried forget pw link and still no email.
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Review
#928659 Review #928659 is a subjective opinion of poster.
Reason of review
Order processing issue

Delivery Service Review

1.0
Details
Rosewe - Simple Review #1473257655
I have paid for a dress on here and haven't seen or heard anything yet .
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Review
#914423 Review #914423 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact Rosewe Customer Service

Mailing Address:
Rosewe
Room2028, #15-3 Building, 999 Ningqiao Road
Pudong, Shanghai 201206
China
All Rosewe Contacts

Latest Question

Rosewe Questions

Short Review on August 11, 2016

1.0
Details
I can't get a refund. Not the size it is supposed to be.
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Review
#898524 Review #898524 is a subjective opinion of poster.
Reason of review
Not as described/ advertised