Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Poster increased review rating.

Update by user Sep 05, 2017

They refunded me through Paypal but didn't tell me. I was looking for it to be refunded via my credit card.

Original review posted by user Sep 04, 2017

I ordered 2 swimsuits on July 1, 2017. Neither of them fit.

I asked to return both of them. They haggled with me for a few days. At first, they tried to get me to keep the swimsuits and they'd give me a 50% refund. I refused.

They then offered an 80% refund if I didn't return them. I said that'd be fine so I wouldn't have to pay the shipping fees to return them. 2 months later, I am still waiting for the refund. I have been contacting them every week for 2 months.

They keep telling me that it takes a while to have my money refunded and to have patience.

I know it doesn't take 2 months to credit a credit card. I am still waiting!!!

Product or Service Mentioned: Rosewe Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $60.

Preferred solution: Full refund.

Rosewe Cons: Customer service and no refunds.

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