Deirdre H Lec

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 Verified Reviewer
#4570418 
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Want to know why you want take my card to au

Why I cannot use my credit card to purchase a dress I have tried over 50 times why is it so hard to speak to a person about this situation would love to have the dress for my Birthday it is coming soon I would appreciate it some one would respond to my request I like theclothes Ivehave seen just would like to buy that one Thank you
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Preferred solution: Apology

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Lesa Y Eyc

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#4469506 
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Never received my purchase since last year

1.1
I purchased a purchase of water and never received it and they keep trying to charge me $169. I have never been late on my payments with Klarna and you people at Rosawe chatted you guys I never received my purchase since June 2021i not ever paying for something I never received am but enough is enough The number on your website site is not a good number and its just not right so thats trying to steal people money and they dont reply. I spoke to a number of breaths and they said that we were going to credit my money back and I did not have to worry about this and again now Im in collections Im never pay for anything I havent seen.
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Loss:
$169

Preferred solution: Full refund

User's recommendation: Never to purchase anything from rosewe

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John W Zbs
#4561084 
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Merchandise doesn't arrive on time nether look.as good online.

2.5
Don't get all of my order.not good business. and looks was different once you received merchandise, didn't fit good at all .
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Loss:
$34

Preferred solution: Full refund

User's recommendation: Not

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Angelica N Hzi

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 Verified Reviewer
#4478154 
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Overcharge for shipping

1.5
I ordered from this website pricing over $200. This order was supposed to be free shipping. Well I was charged $6.99 and $8.99 for shipping insurance. I did not request this and Roswe email back and said I did. Refusing to cancel order and refund. Very poor customer service no phone number. Do not order from this company. I will dispute with bank.
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Loss:
$16
Cons:
  • Delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Do not order from this company. No contact by phone

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Anonymous
map-marker Tuskegee, Alabama
#4696180 
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Checking on order

I placed 3 seperate orders on 6/16/23 but only got confirmation on one. I used a credit card it was approved.
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Doris A Ikh
#4601658 
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Have not received part of my order

Waiting for weeks still not receiving some of the clothes I paid for. The packages do not includes all the clothes. Sending in single small packages marked delivered sometimes is not really delivered example: this tracking number 921249****503680****526858 and so many like these. Received the blue jumper and not the dress which was one of my favorite clothes. There is no refund for alot of these clothes am missing. What is going on. I can't keep doing your work for you. Keep track of what you are sending. Am so frustrated. Be more organized.
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Preferred solution: Deliver product or service ordered

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Anonymous
map-marker The Bronx, New York
#4648865 
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Need an larger size dress

It takes too long for customer service I bought three items but size needs to be exchanged to next size up but your email n lack of phone representation delays return exchange process.why is there no person to answer exchange calls why I have to wait five days to find our where to return n exchange a dress size I not asked for refund I requesting an exchange you need to post it in advance not make me wait to track you down to exchange a item it's unfair truly very disappointed
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Maryland Cyr
map-marker Saint Petersburg, Florida
#4630420 
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Ordered and paid but no product

When will I receive the 2 dresses ordered from you? On May 04, 2023 Poor service no update and no feedback on the status of my order. No update and no feedback on the status of my order. No update and no feedback on the status of my order. No update and no feedback on the status of my order. Please refund my money.
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User's recommendation: Poor service

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Gloria J Uhg
#4630882 
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Want my moneyback I return my order

A order I return and I havent heard from you are yet I need my money back in my count pleaseRMA#R10817****
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Loss:
$69

Preferred solution: Full refund

User's recommendation: I love your clothes but I need you to put my money back

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Judy G Qdv

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 Verified Reviewer | map-marker Wilson, North Carolina
#4560675 
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I Sent A Jump suit Back Waiting On A Replacement Or Refund Don't Disappoint Me I Like Shopping With You All I Want To Start Ordering More Once This Is Straightened Out Thanks

Waiting For A Refund or A replacement That I Sent Back I Sent A Jump Suit Back Black It Was too Big I As6 For a Large But you Are Out I Wsnt A Medium Or a Refund so I Can Order Something Else I Sent It Back You all Should Have Gotten It By now I Tryed To Call But the line Stays Busy Can you Call Me At 252904**** Would Love To Talj To Someone Thanks
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Rollo Rqr

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 Verified Reviewer | map-marker Roselle, New Jersey
#4581360 
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Wrong number

I was sent a number to call that arent working all I get is a recording .. I want to order, I need to know if I have any question are concern with my order. Would I be able to talk to someone on the phone ..
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Lynne W Fpo

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 Verified Reviewer
#4189206 
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Haven’t received item for my coming up event Dec 10,2022

4.0