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Rosewe - TOTAL SCAM

I would advise anyone and everyone to avoid any purchasing through Rosewe. They’re dishonest and total scam artists. I placed an order over a month ago, monies were taken out and I’ve received no product. Their people keep telling me to “please wait. Will send when we get it”. And each time they respond it hasn’t shipped for different reasons. DO NOT give them your business. Please!!!
#1283129
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Rosewe - Terrible

I wanted to return items. It said to contact customer service but there is no number to call
#1281076
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I placed my on-line order with Rosewe on 4/12. I finally received the package in late May when I was out of town. The clothing items did not fit. Per their on-line instructions, I submitted a ticket through the Rosewe website to request return/refund on 6/12. Rosewe...
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1.0
I didn't like
  • Customer service or website
  • Cutomer service or web site
#1279352
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Rosewe - Never received my two ordre

I order never received my order no email or reason why
1.0
Details
Exchange, Refund and Cancellation Policy
#1277801
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I just wrote a 90+ words to you but I don't know where it went. This page does not tell me how to submit. I then went to the next page & at this moment I can't remember exactly what I wrote, but in any case here I go again. I received my dress in the mail today 6/9/18....
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Anonymous
Wendell

M'am, respectfully , a Chinese XL is an American S. Don't you miss shopping at the good old department stores like we used to have in the 50's ? I do ...

#1276146
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Rosewe - DO NOT BUY

Ordered a swimsuit and never got it but they took my money.... can’t get ahold of anyone to get help....WORST SITE EVER!! Why sell clothes here in America to us consumers if your going to send us Asian sizes??? Bunch of crap!!! How can a so called “company” still be in business with all these bad reviews?? Any clothing site that says it ships from japan I will never order from again!! Rosewe you should be ashamed!!
1.0
Details
Customer service
#1275470
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Rosewe - Buyer Beware

I ordered a super cute swim suit and they took my money and I never got my swim suit! Sent me a tracking number and then I get an email it was delivered and no package the email gone and on the site itself my order history was gone!! Like I never ordered.... can’t get ahold of a person u have to submit a ticket and just a bunch of crap! Worst place ever to order from!! Never again!! Any place that says it ships from Japan don’t ever use!!
I liked
  • Swimsuit
I didn't like
  • I cannot speak a customer service representative
#1275449
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I have tried for a minimum of 3 weeks( since I received the merchandise) to contact this company several different ways to no avail. It is if they never existed. All I wanted was a different size - wasn’t even asking for my money back! They are a very poor excuse for a...
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I didn't like
  • Paid for it with my credit card but never received it
  • No customer service
#1274582
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Rosewe - We is my clothes I order over 2 months ago

I order a dress over 2 months ago where is it
#1272864
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Rosewe - SCAM I want a refund for the cheap clothes I bought

The shirt I bought is way too small and cheaply made they won’t provide a return address or retention emails
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1272835
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