Rosewe
Reviews and Complaints
Reviews Chart
$85.7K
CLAIMED LOSSES
1.8K
TOTAL REVIEWS
320K
PAGE VIEWS
9
ISSUES RESOLVED
Bad way to order merchandise
I placed an order and bc one piece was not available, my entire order was cancelled and seems I'm going to be hit with a restocking fee. Plus I'm being given a store credit not a refund which is not the option I would choose.
User's recommendation: Don't shop here.
ID
Location
Atlanta, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not order at all
I ORDERED A HOUNDS TOOTH PRINT DRESS, A SHIRT AND ANOTHER DRESS THAT I LIKED. THE SITE WONT LET ME ORDER UNTIL I SIGN-UP OR SUBSCRIBE. KEEP POPPING UP ON OTHER SITES I USE LIKE FACEBOOK, AND GAMES I PLAY.
User's recommendation: JUST STAY AWAY. I WAS ORDERING FROM WAL MART, AND IT TOOK OVER MY ORDER.
ID
Product
Rosewe Dress
Preferred solution
Apology
Waiting for my refund
Waiting for my refund waiting for my refund
ID
Location
Saint Louis, Missouri
Everytime I use my discount coupons and my order be almost half price on the new dresses my order will go through successfully but once I paid and they see that I got a big discount they pretend like the item out of stock. a few hours later they send me a email saying...
View full review
ID
Product
Rosewe Dress
Preferred solution
If a item not in stock let the buyer know right then not when they see they have a big discount coupon
I didn't receive my order
Hi you guys, I buy your product and I didn't receive it, I buy some dresses two weeks ago, still I have not received my order what happen to you guys, please let me know what happen to my order,
User's recommendation: lornaivy58@***.com.
ID
Loss
$160
Preferred solution
Full refund
Customers service is not honest
They send me coupons and most everytime I use them and the coupon takes almost half off my items I'll get a email saying that the items not in stock but when I place my order I get a email saying congratulations my payment were successful. it does not say items out of stock
ID
Preferred solution
Need to be honest
I have purchased three dresses from rosewe company since November,2019 the dresses arrived December i kept one dress because its look decent , i have send an email to that company they send me inf
i have purchased three dresses from that company since November 2019 , i received those dresses in December . Those dresses look cheap compare what i saw on line. I have email Rosewe company they send me all details how to return those 2 dresses ,since that time i have never received my refund . I have send them so many email no answer i am going to do whatever it takes to get my money back
ID
Pros
- No phone number
Loss
$68
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn’t receive anything
I didnt receive anything please I want an answer positive
User's recommendation: Personne.
ID
Loss
$73
Preferred solution
Deliver product or service ordered
Not receiving my order
Not receiving my order and I received an message starting that the delivery is made .
User's recommendation: Checking out where is my order.
ID
Preferred solution
Deliver product or service ordered
To ask someone have they experienced the same problem I have after I check out making my payment
When I place my order with about 3 items and after I paid for it,it says order were successfully but about 3 weeks later they send me a email saying some of my item wasn't in stock but sometimes when I place my order it automatically let me know what items not in stock and won't let it go through so I'm curious about why doesn't it let me know at all times the items is not in stock before it takes my payment and then when they get ready to ship out my order they send me a email saying some of my items wasn't in stock why don't they let me know before I pay I'm wondering if anyone else been having this problem but I love their dresses
ID
I want to return the item
Update by user Mar 17
refund
Update by user Mar 17
the issued is not resolved yet
Update by user Mar 17
I am very disappointed that rosewe online chat is not available to chat with some one or have a phone number this is not business like
Update by user Mar 17
full refund and i will be returning the merchandise back to the address on your website
Update by user Mar 17
I just want to return the merchandise and get a full refund
Original review posted by user Mar 17
I would like to return the dress and get a refund - dissatisfied with the merchandise ID
Product
Rosewe Dress
Pros
- Other orders were fine
Cons
- The
- Fact there is no phone number to contact
Loss
$33
Preferred solution
Full refund
I have not receive my order! #R191216****581423
What is the status of my order #R191216****581423?
ID
Delayed package
Order a dress from the 20th of march . I didn't receive it
ID
Service
Rosewe Shipping Service
Pros
- Price is affordable
Cons
- No actual contact number
Loss
$43
Preferred solution
Deliver product or service ordered
Donde está mi orden
Mi orden no a venido y ya paso mucho tiempo
ID
Location
Novato, California
Service
Rosewe Shipping Service
Loss
$76
Preferred solution
Deliver product or service ordered
Need to cancel an order
I need to cancel my order because I will be no longer need it thx
ID
Location
New York, New York
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