Rosewe Reviews and Complaints
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Rosewe - Cancel my order
Hi can i cancel my order?help me
Review
Rosewe - Trying to order dress from last year. Please help
Want to order this dress
Review
Product
Reason of review
Can't find dress on your site
Preferred solution
Don't know
Rosewe - Informations about my order.
I ordered a dress the day before yesterday, i would like to know if it will be delivered before july 10th or what can i do to speed it up, because it is an emergency? Petersonbeaubrun03@gmail.com. Tracking number: L T 8 5 9 6 7 2 0 5 1 C N. Thank you.
Review
Service
Reason of review
Order processing issue
Tags
Rosewe - Unable to contact for return
Can't contact them. Text ,e-mail, phone
Review
Product
Rosewe - Confused customer
Im writing because i ordered 3 dresses from RoseWe. ROSEwe e-mailed me informing me that they are going to divide the order up into two packages. In that e-mail they also stated, it was to make sure you receive the order number (RR1906062245585046) ASAP. On June 6th they received my payment of $94.60 On June 15th they e-mailed me letting me know the first package was sent out. I tracked it and it said it was delivered. I have not received a package from RoseWe yet. I am tracking i think what is second package (61290983116158126315) it is saying its in Ohio. We will see if i get that one. Im really unhappy with this whole situation. Im out dresses and money. I will let others know not to order.
Review
Service
Cons
- This experience was awful
Reason of review
Problem with delivery
Loss
$95
Preferred solution
Full refund
I returned my 2 products of clothes on Jun 2, 2019 and have done all I have to do do to receive my refund of $64.21. Please check into my account and let me know when am going to receive my refund. I was not satisfied with the quality of the clothes.
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Review
Product
Cons
- Refund has not been credited to my credit card
- Customer service and no refunds
Reason of review
Return, Exchange or Cancellation Policy
Loss
$64
Preferred solution
Full refund
Tags
Rosewe - Only received part of my order
6/2019 Rose Mary Baker 2114 Brentwood Dr. Orangeburg S.C. 29115
Review
Service
Cons
- Unfinished items
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Deliver product or service ordered
Rosewe - Where is my package
I have been waiting on my packages and yesterday was suppose to be the latest time. It’s even over a month now.
Review
Service
Pros
- What the dress looked like
Cons
- Poor customer service
Reason of review
Problem with delivery
Loss
$58
Preferred solution
Let the company propose a solution
Tags
I dont know how to contact them i want to give them the core t address
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1 comment
Shopping Expert
You may send an email to Rosewe customer care team at service@rosewe.com. You may also try to reach out to the company support via their live chat option on rosewe.com. As sta...
Review
I want them to exchange my order or credit my money back to my card. I sent two jumpsuits back for and exchange, they asked me to put the RMA number on the package when i shipped it, i did that, they asked for the tracking number, i emailed that, but i haven't heard...
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1 comment
Shopping Expert
According to the Rosewe Return Policy, it normally takes 10-20 business days for the refund to appear on your bank account or credit card. You may contact the company support ...
Review
Product
Reason of review
Return, Exchange or Cancellation Policy
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To get more details about your refund, please contact Rosewe customer care team. There is a live chat support on the company website which is available Monday to Thursday 9:00...