Wrong shipping address

Hello, i did a purchased an order online and i put in my wrong address is there a way i can get help with that?
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#2922364 Review #2922364 is a subjective opinion of poster.
Location
West Valley City, Utah

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Extremely poor service delivery

Rosewe - Extremely poor service delivery
I have purchased x2 dresses, when they arrive very bad quality and big size. I have returned the dresses on the 28th/08/2021. Until today, no response from them. We have sent them several emails but still no response.

User's recommendation: Do not buy anything from rosewe as they are service when it comes to returns is bad.

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#2917595 Review #2917595 is a subjective opinion of poster.
Loss
$1100
Preferred solution
Full refund
New Reviewer

Takes to LONG for delivery of merchandise!

I orders several dresses for an event in August. Delivery dates have changed 3 times and here we are at end of September and I still don't have my merchandise! Company keeps asking to please give it 1-2 more days and NOYHING arrives! They refuse to give a refund, this company just takes money and you never get your merchandise! No one to speak to only CHAT! with people that can't help you or do for you THIS COMPANY IS A RIP OFF! anything for you! THIS

User's recommendation: *** NOOOOOOO.

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#2911450 Review #2911450 is a subjective opinion of poster.
Product
Rosewe Dress
Pros
  • Timely delivery
Cons
  • Scam company
Loss
$71
Preferred solution
Full refund
New Reviewer

Wrong size

It is not a complaint as such. I ordered 2 blouses in medium which is my usual size but they fit a little small so I was wondering if I could return them for large. Please let me know if that is possible and how I I can return them.
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#2902109 Review #2902109 is a subjective opinion of poster.
Cons
  • No actual contact number
  • Difference between stated size and measurements and actual size
  • No return shipment address info
Preferred solution
Let the company propose a solution
New Reviewer

I Alana Reaves have not received my black and red dress yet

5.0
I Alana Reaves have not received my black and red dress l received the brown and black l am just waiting on the other one.l wanted to order more dresses but l am having a lot of issues.send the free and when l make another order please dont let me have to text again please

User's recommendation: I didn’t know right now solve the issue that l am having thank you.

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#2900406 Review #2900406 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
Deliver product or service ordered

A package that was texted to have been delivered

I received a Tex saying a package that I ordered from Roswe was delivered. I dont remember ordering a package. I did return a few pieces on Friday . I want to know if that was received
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#2888454 Review #2888454 is a subjective opinion of poster.
Location
Dorchester, Massachusetts

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I ordered a drss about 2 weeks ago and I have not heard anything.

1.0
i saw a white coat dress i wanted. I pd. for it through debit card and i have heard nothing, my name is sarah patrick, email dapatrick66@***.net
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#2879725 Review #2879725 is a subjective opinion of poster.
Pros
  • I want my dress
Loss
$45
Preferred solution
Deliver product or service ordered
New Reviewer

I would like to talk to someone on customers service y can i gat a number i spent my cash and did not received it need my stuff for my birthday on Monday and you are pushing me around .

5.0
FedEx is saying they delivered my package which is a lie for i was at work they said i sign wich is another lie i check even got landlord to run the camera notting was delivered
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#2876982 Review #2876982 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Love their clothes

Need to speak to someone regarding my order I am having trouble completing the order online would like anyone from the company to reach out and assist me, I am very interested in receiving the order I'm trying to place. So if anyone can reach out to me and help me with placing my order it would greatly be appreciated.I can be reached at (434)378-****,Thank you.
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#2863964 Review #2863964 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

Cannot complete my order I have been approved but some of my information won't go through and also need my phone number updated

Cannot complete my order some of my information won't go through also need to update my phone number new number is 434-378-****
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#2863944 Review #2863944 is a subjective opinion of poster.
Pros
  • Clothes
  • Selection of dresses
Cons
  • There is no way to talk to someone in regard to the problem
Preferred solution
Someone in the company to help. me process my order

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No response

I'm trying to get an exchange, being that the items are too big. I haven't gotten a response. I filed to get a ticket to send items back and it's been 5 days and no response.

User's recommendation: Order at your own risk and know that you might never get your money back.

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#2856341 Review #2856341 is a subjective opinion of poster.
Pros
  • How the pictures looked
  • How items look online
Cons
  • Return process lack of refund
  • Unable to contact someone
  • No possibility to contact the consumer service
Loss
$120
Preferred solution
Exchange or full refund

Awful they won’t give me my order# the screen clothing pops up to fast I couldn’t get my order # and the shipment is late .. the chat device doesn’t work it’s very frustrating .

3.0
Rosewe - Awful they won’t give me my order# the screen clothing pops up to fast I couldn’t get my order # and the shipment is late .. the chat device doesn’t work it’s very frustrating .
My order # and how once u place your order .. it doesnt give you time to see it it goes right back to the shopping screen .. I havent had a order # yet .. dont send me a bill .

User's recommendation: Never.

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#2851492 Review #2851492 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Poor quality , bad customer service

1.7
Rosewe - Poor quality , bad customer service
Dress arrived , I ordered it for a wedding, it was very very creased, poor quality, not well made and rather seams were faulty.. I tried to return it and have had to pay £16 to post it back even though it was not fit for purpose. Customer service rep kept copy and paste responses to me in a online chat..I am literally furious and disappointed with this company

User's recommendation: Don’t use this company.

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#2834058 Review #2834058 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund
New Reviewer

Order I made

3.8
Hi my name is Darlene Smith+Wilson and I order a dress from your company on the 26th of July and I the dress by the 3rd of September.I will like to know if your company got the order.Please text me back and let me know about my order and wether or not your company received it. Thank You. Oh phone number is 919-592-****.
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#2816858 Review #2816858 is a subjective opinion of poster.
Cons
  • I have not received my product
Preferred solution
Deliver product or service ordered
New Reviewer

Returning my money back in my account

I order 3 items but 1is not available. So they cancelled my order and saying I should do this and do that to get back my money. Which I don't understand. Just send the 2 orders that is there and the out of stock item just put the money in my account simple. Im not well and I can't deal with the stress right now please.
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#2806017 Review #2806017 is a subjective opinion of poster.
Pros
  • I would like to be paid back now
Preferred solution
Full refund