Unclaimed
Rosewe
Reviews and Complaints
400K
CLAIMED LOSSES
2.1K
TOTAL REVIEWS
330K
PAGE VIEWS
12
ISSUES RESOLVED
Rosewe Reviews
Wrong bathing suit
I ordered 2 bathing suits and all I got was 1 and its not even what I ordered and theyre paid for. The one they sent doesnt even fit me and its ugly.
User's recommendation: They will return what you bought and send you the right one.
ID
Location
Zebulon, North Carolina
Because I can't get a customer service associate
I will not be ordering too many bad reviews, you don't refund your money when the product is not what the customer ordered
ID
Location
Bellevue, Washington
New Reviewer
Your web site won't let me place an order.
I'm trying to make an order. When I get to the part of placing the order it won't let me. That section that says place order is faded out. What can I do?
ID
Preferred solution
Be able to place an order.
New Reviewer
I ordered a dress but you did not give me a date when I will get it you got paid for on 3/17
I want to know please when I will get dress my name veszoretha vaughn my email ves znooretha@***.com. tell me where my dress is and where it is coming from thank you you did not give me a receipt it was $45+
ID
Location
Columbus, Ohio
Product
Rosewe Dress
Pros
- Discount
- Find account in an easy way
Cons
- No human contact for me to call for my refunds
- Find my acct in easy way
Loss
$45
Preferred solution
Deliver product or service ordered
I'm trying to place an order,but at the checkout point where it says checkout as guess, it's not letting me do so, it is saying that my email is already registered, so I need to login.
I do not want to login, I would prefer checkout as guess, or a phone number to make my purchase, I really want to make this purchase,I can't recommend anyone as yet, because I'm having problem purchasing something for myself, so can someone help me, one of the dress that I want to buy it is saying that only two left, a black floral print long sleeve dress...beautiful yellow rose in front.
ID
Location
Miami, Florida
Preferred solution
I want to make a purchase, but it's not letting me do so. I need your help
New Reviewer
I have been a customer for awhile and when I place orders now, the site does not work
My credit has always worked online when I purchase items and now all my credit cards keep saying transaction not working, try new card. My credit card companies are aware this is international purchases and have allowed transactions in the last month. Has there been site trouble or is this computer issue? I can no longer get the items I need.
1 comment
ID
Pros
- Nice clothes
Cons
- Online ordering trouble lately
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerQuesting return policy
? If I have 5 items i'm returning, do i get charged $9.99 for each item? The return policy is not that clear to me.
ID
Location
Arlington, Virginia
Preferred solution
Let the company propose a solution
They don’t refund your money and horrible customer service
Been a loyal customer of Rosewe for years. Ive been trying to get a refund on merchandise that was never shipped to me since December 2021. It is now February. The transaction never went through and they keep telling me to call my bank. So pretty much they took my money and wont return it. You cant talk to a live person and they keep sending the same generic message. They will never get any of my money again!!!
ID
Cons
- Not being able to make a return - guest purchase
- Return policy is not transparent enough at time of purchase
New Reviewer
Return can't get any information or label
Sent wrong size too large would like to order something else Make it too hard too reach someone no oder slip when product is received I should not have to go threw all of this if this problem is not resolve I will take your site down
User's recommendation: Nonr.
ID
Location
Philadelphia, Pennsylvania
Pros
- Too much trouble to contact
- I want the dress that was ordered
Cons
- Products are definitely not as described
- I have no one to call
Loss
$59
Preferred solution
Full refund
New Reviewer
Need to return a item can't get information
Need to return item too large want to order another item there is no number to call will not be ordering again I have already order twice but what company you can't reach please send no to my email martinbrenda080@***.com so I can resolve this problemono M
ID
Location
Philadelphia, Pennsylvania
Loss
$59
Preferred solution
Full refund
I need my order ,
I havent got my order&&&&&&&&&&&&&&&&@@@@@@@@@@@@@@@@@@@@@@@@@&&&&&&&&%%%%%%%%%%%%%%%£££££££££££££££££££££££££££££££¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥{{{{{{{{{{{{{{{}}}}¥}}}}######################]]]]]]]{{{{{{{{{{{{
User's recommendation: This is crazy.
ID
Pros
- I just my order delivered
Cons
- I havnt received my 2 blouses
New Reviewer
Didn’t get my dress!!
I didnt get my item. I wanted it for my 60th Birthday celebration on February 2 and didnt get it. Come to find out today that its out of stock!!!!! I want my refund!!!!
ID
Location
Lakeland, Florida
Loss
$34
Preferred solution
Full refund
They will take your money and not send your orders scammers and they no one gets in touch with you regarding your order s.people be very careful
Bad company they will take your money and not send your orders.amazon would send my orders.ehy take peoples money if you don't send our orders
User's recommendation: Do not buy anything they will not answer you.if you shop on Amazon you will get your orders they have no class about your orders.
ID
Location
Saint Petersburg, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Received wrong product; return impossible
Update by user Feb 05, 2022
My bank reversed the charges, not the company. I did not receive a response from them..
Update by user Feb 05, 2022
I eventually received the actual product and it was as described. The quality of the fabric was less than what I expected but it was the actual dress.
I am having the charges reversed to pay for the dress.
Not sure if I will actually wear it. Cheap looking.
Original review posted by user Jan 29, 2022
I ordered a red skirt with a matching peplum top with ¾ length sleeves. I receive a sleeveless burgundy stretchy dress with navy blue dots and beads all over it. It had a weird design with some kind of straps connected to the neckline of the dress in the front but draped down to a belt in the back? Hideous! $46.38 Couldn't complete the return because the website said I hadn't received it yet. According to the tracking, it was still in Carson CA! Except it wasn't but in GA. And I only had 1 month to complete the return and it wasn't scheduled to arrive until--you guessed it--1 month later! User's recommendation: Buyer beware!!!!
Resolved
ID
Cons
- No return shipment address info
Loss
$46
Preferred solution
Full refund
Making an order
My name is Errica Garrett I have been trying to sent an order for about 2 days , I get to checkout that as it take me. I missed the 60 % on five dresses I was trying to get. I am very puzzled, does this company exits. Please reply to erricagarrett@***.com or 8327****.I wait to here from you. All want make my order
ID
Location
Humble, Texas
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Rosewe
I'm having the same problem with trying to order. I guess it may be a blessing.