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I ordered a couple of things it's been a month and have not received anything I tryed to contact them there saying my email does not work which is not true so I can't even complain to them
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Rosewe
Rosewe

Dear customer,I am customer service from Rosewe.com and i hope i can help you with your order.We have 3 shipping methods and for each one , there are different deliver times.M...

1.0
Mastic, New York
#598763
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I placed an order on 2/12 the debited my account I even paid to have items shipped in 4 days because I needed them quickly. Received an email in regards to my address changed address and then received a email back saying my address was confirmed and that my items...
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Anonymous
Katherine pace

The same happened to me this company needs to be stop it's fraudulent to take money out of someone account and. Not deliver the product iam calling better business bureau too....

Rosewe
Rosewe

Dear customer,I am customer service from Rosewe.com and i hope i can help you with your order.We have 3 shipping methods and for each one , there are different deliver times.M...

#597399
Reply to reviews
Have sent 4 emails for return address. Only received automated reply and a ticket number. Now that it is Chinese New Year place is closed till 24 February. I doubt these items would fit a youngster. Absolutely furious. Especially that you cannot do anything about it....
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Anonymous
ree

Just wish i would have read reviews before ordering now find myself in similar situation as some other customers they need to shut down this fraud of a website. WARNING: D...

I didn't like
  • Poor quality
  • Any part of it
  • Cannot return
#596424
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Rosewe Shipping Service Review

Rosewe
#841757
They said shipping would be within seven days it's been 6 1/2 weeks since I've ordered my shirt totally satisfied
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Rosewe Swimsuit Review

Rosewe
#841454
1.0
Details
Do not use, i ordered an item and received something completely different, contacted them to be told i could have 60% refund if returned it or keep it they would refund about £2! Anyone would think i was in the wrong! Give a wide birth
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Price Affordability
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Rosewe Customer Care Review

Rosewe
#840811
1.2
Details
Worst customer service ever! I still have not recieved my order and i placed it weeks ago! You cant call and talk to anyone and i want the item i purchased! They never respond to your tickets either!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Rosewe Clothing Review

Rosewe
#840538
1.2
Details
The sizing is terrible!!!! I ordered up a couple of sizes and the clothes were still way 2 small!!!. Clothes also look cheap in quality!!! I WILL NEVER ORDER FROM ROSEWE AGAIN!!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
My mother ordered 5 tops for me 1-28-15 & I still have not received my items. They debited her account two days after order was placed. Can't track order because the number given doesn't work.
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Rosewe
Rosewe

Dear customer,I am customer service from Rosewe.com and i hope i can help you with your order.We have 3 shipping methods and for each one , there are different deliver times.M...

#595557
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Ordered items in my size according to their sales chart. The shirts arrived and they were several sizes too small, nowhere near the measurements their site gives. I contacted customer service about my disappointment and this was, word for word, their first response to...
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1.0
I didn't like
  • poor Customer service
  • I did not like
  • Poor quality
#594450
Reply to reviews
Ordered a dress last month. For Valentine's Day. Its feb 12. Still no dress and no way to contact this company. .
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Anonymous
Anonymous

I have the same problem, I ordered 220 dollars worth of items and I'm yet to get anyone.... I also paid extra to have my items shipped in 4 days. I cant even get anyone on th...

Rosewe
Rosewe

Dear customer ,I am customer service representative from rosewe.com and i hope i can help you with it.First, can you please tell me your order number?We have 3 shipping method...

#593999
Reply to reviews
paid for my two dressed over a week ago, never got my order number, shipment advise etc Nothing. no one contacted me for days, until i started sending them emails about my purchase and when i am going to get it. Someone replies me back Please understanding, nearly...
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Anonymous
Anonymous

Dear customer,May i know your order number?I will check it and offer tracking information as soon as possible.contacting link is : http://www.rosewe.com/support.php

Neutral Bay, New South Wales
#593931
Reply to reviews
After seeing the response from Rosewe to contact their customer service department, I tried that and guess what it was the same thing as getting a ticket number. They have no intention of doing anything about the merchandise they sold me. I've read other people are...
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Anonymous
Anonymous

Dear customer, Have you ever contacted with us ?

1.0
#593732
Reply to reviews
I bought a woollen coat but it did not suit me, so I decided to send it back from the post office with their signature.The parcel was sent on the 31st of December 2014. And was delivered to China on the 10th of January 2015. I was in contact with customer service,...
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Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com.I just checked it for you and we haven't received the items back till now.You just offered the tracking numb...

1.0
I didn't like
  • Layers
  • Worst company ever
  • Cannot return
#593190
Reply to reviews
Rosewe - Jacket Review from Billings, Montana
Rosewe - Jacket Review from Billings, Montana
This is now 3 different companies that are advertising the same clothes from the same country all with different prices. I ordered from dresslily. Pretty jacket, didn't take long to arrive. It was one size, I'm a small person and the sleeves were pretty snug. I'm...
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Rosewe
Rosewe

Hello,I am customer service representative from rosewe.com .I feel sorry that you are not satisfied with the item you bought but i have to say that we are ROSEWE no dresslily ...

#593129
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