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Yeah this company freaking SUCKS! I dont have a problem waiting to get my items however I do have a problem receiving an item that is nowhere close to what I ordered...I ordered a gorgeous try colored dressed that wouldve been perfect for work, but what I received was...
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Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com,may i ask what's your order number?Please note that due to limitations in photography and the inevitable dif...

Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com and i sincerely hope i can help you with this issue.As stated on our return policy, if there are any quality...

1.0
I didn't like
  • Poor quality
#587817
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I still waiting on my order.. please contact me 347 490 2721
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Rosewe
Rosewe

Hello,I am customer service representative from rosewe.com and i hope that i can help you with your order.but first of all,can you please tell me your order number?I can do no...

#587748
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Rosewe - Review about Clothing from Loganville, Georgia
The clothes do not fit at all I want a full refund the only giving me small percent I spent almost 200 and get only 90 dollars And they say because Its been worn but I had to try it on!!
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Rosewe
Rosewe

Hello,We are terribly sorry for what happened and here is our return policy http://www.rosewe.com/return-policy-a90.html and we encourage all customers read it first.As stated...

2.3
#587743
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Short Review for April 18, 2016, Pc_description

Rosewe
#832172
Horrible merchandise. Not as described poorly made
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Rosewe Shipping Service Review

Rosewe
#832011
Very bad experience.hard to get hold of.paid for my package through paypal.haven't got my money back or clothes.saying they delivered left nothing on my door saying they came by.someone said I sign for it which is not true.got proof it was paid for and shipped out.ship where.bad business.all the way round.san antionio tx
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Short Review for April 18, 2016, Pc_order_processing

Rosewe
#831786
U have not received my order a swim &3 dresses $76 and something and insurance give me my money back or send merchandise u took this off my credit card
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Rosewe Shipping Service Review

Rosewe
#831579
1.0
I haven't received the item I ordered although they were quick to take the money. I have "submitted a ticket" and they reply stating my item has shipped and to look at my order. The order still shows paid, unshipped. Do not buy anything from them!!
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You are a suck company. I want my $21.78 returned to me in full, or recieve my clothing in perfect condition. I dont think you realize that people are sue happy and if this unprofessional behavior continues, you are up for a lot of cases. Get your *** together.
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Rosewe
Rosewe

Hello,Can you please tell me what's the matter with your order?Can you please describe it for me in details so that i can check it for you?And you can contact with me through ...

#587177
Reply to reviews
No refund or exchange available, No return address, no reply from company, other than issued with a ticket number, that's the beginning and end of any further correspondence with them from their end, your left, high and dry, product that doesn't fit, poor quality...
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Anonymous
Aldo

Rosewe's solution to my problem was to give me a discount on my next purchase, THAT WON'T BE HAPPENING !! .Once again to everyone out there DON'T ORDER ANYTHING through this ...

Rosewe
Rosewe

Hello ,this is the customer service of rosewe.com. we are so sorry about the bad review . can you please tell me your order no. we will check the issue and give you a good sol...

1.0
I didn't like
  • poor Customer service
  • Poor quality
  • Cannot return
#586736
Reply to reviews
This company will not give communicate with me, give me their return address or REFUND ME! I would strongly advise PayPal to not do business with them. I am imagine I am NOT the first cunsumer to complain to PayPal regarding this company! Do not waste your time ......
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Anonymous
Anonymous

I need their email address can someone give it to me please?? Trying to return jackets thst are wrong size

Rosewe
Rosewe

Hello ,This is the customer service from rosewe.comWe are so sorry that we may missed your email or your call.can you please contact us by subbmitting a ticket . how to submit...

I didn't like
  • Cannot get refund
#585896
Reply to reviews
DO NOT order from this website. They send you *** items made very poorly (with no return slip) and will do everything in their power not to give you a refund. I sent two emails to them to cancel an order and they ignored them and sent my item anyways, no confirmation...
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Rosewe
Rosewe

Hello,I am customer service representative from Rosewe.com and we are terribly sorry what happened.But we never ignored emails from customers and all the email address from wh...

1.0
#584101
Reply to reviews
WANT REFUND....NOW ...I have submitted ticket numbers and done all I can to get you people to respond to me.....All you say is that your sizes are for Asian people......why don't you say that when we order...My daughter ordered 5 blouses from you and they were way to...
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kaydence11111
kaydence11111

I also paid through PayPal. Could you please tell me how you received your refund? Thank you

kaydence11111
kaydence11111

I have not even seen my items and I'm disappointed because I have paid for the items that was supposed to be shipped 3/8/16 and I have yet to receive an email stating that it'...

3.0
I didn't like
  • Cannot return
  • I did not like
  • Very poor service
#583416
Reply to reviews
I have been trying to return and get credit for 2 items...have been given many "ticket" #s but no address to send the stuff back... The Phone number is phony and I believe all the merchandise is made for midgets !!!! I am 5'5", weigh 130 and ordered size XXL.,You would...
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Anonymous
Anonymous

I order 6 dresses and not one fitted me not worth the money. No adress to send them back. Lost 100 pound

Anonymous
Sweets

Yes there is something fishy about this company. I have sent several emails trying to exchange two items and I keep getting a response back that someone will contact me. All I...

2.5
I didn't like
  • Cannot get refund
#582967
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Rosewe - Review about Vest from Olney, Maryland
I ordered a vest from Rosewe and it was falling apart and shedding the minute I took it out of the package. Rosewe was extremely difficult in communicating. After several emails with them asking for photos, they offered me $5 for a $27 item. I will never buy from them...
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Anonymous
Mandy

Yes same here they are poor copies of the photographs they advertise...unwearable i binned mine ...

Rosewe
Rosewe

Dear customer,I am customer service representative from Rosewe.com , we are terribly sorry for what happened but i hope that i can help you with this issue.But now , i need yo...

#582629
Reply to reviews