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I ordered a couple of things it's been a month and have not received anything I tryed to contact them there saying my email does not work which is not true so I can't even complain to them
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Rosewe
Rosewe

Dear customer,I am customer service from Rosewe.com and i hope i can help you with your order.We have 3 shipping methods and for each one , there are different deliver times.M...

1.0
Mastic, New York
#598763
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I placed an order on 2/12 the debited my account I even paid to have items shipped in 4 days because I needed them quickly. Received an email in regards to my address changed address and then received a email back saying my address was confirmed and that my items...
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Rosewe
Rosewe

Dear customer,I am customer service from Rosewe.com and i hope i can help you with your order.We have 3 shipping methods and for each one , there are different deliver times.M...

Anonymous
LOVE

I placed an order from ROSEWE.com on 1/23/15 the money has been taken out of my account that same day and still haven't received my items I've made 5 complaints all for them t...

#597399
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Have sent 4 emails for return address. Only received automated reply and a ticket number. Now that it is Chinese New Year place is closed till 24 February. I doubt these items would fit a youngster. Absolutely furious. Especially that you cannot do anything about it....
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Anonymous
ree

Just wish i would have read reviews before ordering now find myself in similar situation as some other customers they need to shut down this fraud of a website. WARNING: D...

I didn't like
  • poor Customer service
  • Cannot return
  • Any part of it
#596424
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Delivery Service Review

Rosewe
#834282
I have been waiting for a month for my 1 piece order to arrive. I tried several methods to contact someone to check on it. I have been redirected to several pages with either "page no longer exists" or no contact info. If my order does not arrive asap, I will have one unhappy 5th grader and I will share with the many contacts I HAVE that this company is NOT reliable!
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Rosewe Website Review

Rosewe
#834074
This is the most worse website I have ever been on.The worst communication, just don't order anything, you will never receive it
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Rosewe Customer Care Review

Rosewe
#833845
*** poor job, I've had several questions about my shipment and I've had no success communicating with anyone. Last time I ever shop with them.
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Rosewe - Simple Review #1461215331
1/1

Delivery Service Review

Rosewe
#833619
Horrible service, ordered my product over a month ago and still have not received it nor can I track it. Horrible customer service and no way to call them.
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My mother ordered 5 tops for me 1-28-15 & I still have not received my items. They debited her account two days after order was placed. Can't track order because the number given doesn't work.
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Rosewe
Rosewe

Dear customer,I am customer service from Rosewe.com and i hope i can help you with your order.We have 3 shipping methods and for each one , there are different deliver times.M...

#595557
Reply to reviews
Ordered items in my size according to their sales chart. The shirts arrived and they were several sizes too small, nowhere near the measurements their site gives. I contacted customer service about my disappointment and this was, word for word, their first response to...
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1.0
I didn't like
  • I did not like
  • poor Customer service
  • Cannot get refund
#594450
Reply to reviews
Ordered a dress last month. For Valentine's Day. Its feb 12. Still no dress and no way to contact this company. .
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Anonymous
Anonymous

I have the same problem, I ordered 220 dollars worth of items and I'm yet to get anyone.... I also paid extra to have my items shipped in 4 days. I cant even get anyone on th...

Rosewe
Rosewe

Dear customer ,I am customer service representative from rosewe.com and i hope i can help you with it.First, can you please tell me your order number?We have 3 shipping method...

#593999
Reply to reviews
paid for my two dressed over a week ago, never got my order number, shipment advise etc Nothing. no one contacted me for days, until i started sending them emails about my purchase and when i am going to get it. Someone replies me back Please understanding, nearly...
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Anonymous
Anonymous

Dear customer,May i know your order number?I will check it and offer tracking information as soon as possible.contacting link is : http://www.rosewe.com/support.php

Neutral Bay, New South Wales
#593931
Reply to reviews
After seeing the response from Rosewe to contact their customer service department, I tried that and guess what it was the same thing as getting a ticket number. They have no intention of doing anything about the merchandise they sold me. I've read other people are...
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Anonymous
Anonymous

Dear customer, Have you ever contacted with us ?

1.0
#593732
Reply to reviews
I bought a woollen coat but it did not suit me, so I decided to send it back from the post office with their signature.The parcel was sent on the 31st of December 2014. And was delivered to China on the 10th of January 2015. I was in contact with customer service,...
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Rosewe
Rosewe

Dear customer,I am customer service representative from rosewe.com.I just checked it for you and we haven't received the items back till now.You just offered the tracking numb...

1.0
I didn't like
  • Cannot return
  • Layers
  • Worst company ever
#593190
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Rosewe - Jacket Review from Billings, Montana
Rosewe - Jacket Review from Billings, Montana
This is now 3 different companies that are advertising the same clothes from the same country all with different prices. I ordered from dresslily. Pretty jacket, didn't take long to arrive. It was one size, I'm a small person and the sleeves were pretty snug. I'm...
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Rosewe
Rosewe

Hello,I am customer service representative from rosewe.com .I feel sorry that you are not satisfied with the item you bought but i have to say that we are ROSEWE no dresslily ...

#593129
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