Rosewe
Reviews and Complaints
www.rosewe.com
Patricia R Rjf
Order Returned For No Reason
My entire order was returned bu delivery wasn't even attempted. I haven't gotten a refund, so I'd like the items I ordered. Patrod115@***.com
Loss:
$95
Cons:
- Unable to contact someone
Reason of review:
Problem with delivery
Preferred solution: Deliver product or service ordered
Patricia S Rny
Confused customer
Im writing because i ordered 3 dresses from RoseWe. ROSEwe e-mailed me informing me that they are going to divide the order up into two packages. In that e-mail they also stated, it was to make sure you receive the order number (RR190606****585046) ASAP. On June 6th they received my payment of $94.60 On June 15th they e-mailed me letting me know the first package was sent out. I tracked it and it said it was delivered. I have not received a package from RoseWe yet. I am tracking i think what is second package (612909****615812****) it is saying its in Ohio. We will see if i get that one. Im really unhappy with this whole situation. Im out dresses and money. I will let others know not to order.
Loss:
$95
Cons:
- This experience was awful
Reason of review:
Problem with delivery
Preferred solution: Full refund
Lucmane d
Old Lyme, Connecticut
Items not receive
I ordered 6 dresses last friday and i expexted to receive them by Thursday till now i don't get them. I was wondering what happened.. It's lucmane1977@***.com.
Reason of review:
Order processing issue
Anonymous
No package for entire month
I ordered 3 dresses, still waiting and never saw them up to now. Said it was delivered but I dont have any.
Loss:
$85
Cons:
- Rosewe and i will not be shopping there again
- Not getting my items
Reason of review:
Problem with delivery
Preferred solution: Full refund
Deb W Hbp
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible to sign in
Every time I have to get new password and then I can’t sign in or you cannot find my orders so that I can return something. Tired of messing with this
Reason of review:
Access/ activation issues
Leonor T
Panama City, Florida
Ticked ID T952626****
On March 19/2019 I ordered a dress and i didn't receive it yet. In this moment i need the money back. I payed $31.85 for the dress.
Loss:
$32
Reason of review:
Problem with delivery
Preferred solution: Full refund
Patricia L Van
Overland Park, Kansas
Refund to my paypal account for return order
Dear Patricia, Please return to our site and submit the return tracking number or the photo of receipt by live chat or ticket. We will issue a refund for returned items (not include the return shipping fee) after we receive the return package, please make sure all items unused and in good condition. Return Address: 8555 Tonnelle Avenue, Unit 301, North Bergen, NJ 07047 United States Consignee: Chen Wei RMA number: 10056****, please write RMA outside the package. Your ticket (ID:T397411****) has been replied by our customer service. The communication records have been listed below:
Loss:
$33
Pros:
- Awaiting credit back to my card
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
Need a tracking #
I dont have a tracking number for my order
Reason of review:
Poor customer service
Anonymous
Steinkjer, Trøndelag
Cancel my order
Hi can i cancel my order?help me
margeux b
Long Beach, California
Hate this
on march order my ist item, i requested assistance to exchange. no one replyed. today i just want to return item n be refunded... transaction...1WK4228UN740063G.... march 21, 2019 16:51:58 PDT payment of 36.07 now i need return label thank you very very very angry. margeux brawn any questions call me 562 225 ** ** ps. will never ever order from you nor recomend
Reason of review:
Return, Exchange or Cancellation Policy
Peterson Rdr
Informations about my order.
I ordered a dress the day before yesterday, i would like to know if it will be delivered before july 10th or what can i do to speed it up, because it is an emergency? Petersonbeaubrun03@***.com. Tracking number: L T 8 5 9 6 7 * * * * C N. Thank you.
Reason of review:
Order processing issue
Anonymous
Savannah, Georgia
Unable to contact for return
Can't contact them. Text ,e-mail, phone
Reason of review:
Poor customer service
Dale H Vps
Talladega, Alabama
No refund
0808**** did not recieve my refunf
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous
Wrong address my item was sent back need to change address on my item
I dont know how to contact them i want to give them the core t address
1 comment
Shirley C Crx
My dress needs to arrive by the 12th because I am heading out on vacation
I order a white dress and I need it to arrive bye the 12 th of June
Reason of review:
Order processing issue
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You may send an email to Rosewe customer care team at service@rosewe.com. You may also try to reach out to the company support via their live chat option on rosewe.com. As stated on Rosewe contact us page, live chat is available Monday to Thursday 9:00 PM - 11:30PM, 1:00AM - 6:00 AM (US EST).