Rosewe
Reviews and Complaints
Reviews Chart
$85.7K
CLAIMED LOSSES
1.8K
TOTAL REVIEWS
320K
PAGE VIEWS
9
ISSUES RESOLVED
Given run around
I purchased a swim suite on 4/16, and I have left numerous updates to my ticket. There has been no shipping update, and I am constantly given a phony tracking “label”! I am so angry and have been swindled! This company is horrible!!! Whomever they are I hope karma pays them a visit!!!!!
User's recommendation: NEVER do business with this company!!!!
ID
Location
Smyrna, Georgia
Service
Rosewe Shipping Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder (R200413****212997) for $60.28.
Back on April 12th, I made an order for some gifts and to date I have not received them. I was charged for the gifts on the same day that I made the order. Today, I've spent about 1 hour trying to get information about my order and have been sent to something called "Answer' at least 3 times. There is a charge for using Answer and I shouldn't have to pay anything to get answers about my order. I need help or my only recourse is to file fraud charges against you with my card company. Sincerely, Alex Smith
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery disappointed
I ordered a dress about a month ago . I still havent received it. They keep giving me the run around on my package , they created a label but not shipped it yet and its been like that for several weeks. The company has not responded to the several messages I left and there is no contact number to call. I was excited about my dress because it was for my birthday . I have a high profile social media and in the church . I will not refer women to this site .
User's recommendation: Poorly .. will not recommend.
ID
Product
Rosewe Dress
Loss
$20
Preferred solution
Let the company propose a solution
I'm trying check see did my order go through
I want to see did my order go through I didn't get email
ID
Location
Blytheville, Arkansas
I made a order about (2) month ago and have not received it
Update by user Jun 01
I still don't received my order
Original review posted by user May 02
They said I should receive it April 18 or April 24 and nothing yet ID
Service
Rosewe Shipping Service
Pros
- Selection of clothes
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my items
I payed three to five days delivery but it been three weeks and I havent received my packages but when I tracked it it says delivered.i have tried everything but still nothing is happening.
User's recommendation: Never shop here.
ID
Product
Rosewe Dress
Loss
$85
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRosewe Did Not Refund My paypal Card for Items That I returned Back to them
Starting March 3/2020, I Ordered Items, because of Cordiv-19 there was a Big Delay in Shipping When The Items Finally Reached Me It Was To Late for What I needed Them For. I Returned the Items, I Never Wore them and some were XL When I Examined them would have been to Large. Order# R200304****772-Item 1990****-*XL,/ Order# 200314****54629 , R10256**** *Items,/R200310****40288 , R10255**** / Order#200302****502584, -R10252**** / Order#R200310****122663 & #R200314****56529. I Paid return Shipment Fee $18.65. Total amount of Refund I Should have received $238.00. I Feel I have been Taken Advantage of By Rosewe You have My Money and Your Merchandise. I only have A Bill From Paypal . I Have Asked have Someone Contact Please I Get No Response (704)334-**** I Returned Items to 371 Little Falls Rd #4 Cedar Grove, NJ 07009
User's recommendation: Be Very Careful when Ordering, If You Have To Return an Item You Could Be Out of The Item And Your Money , Like I Am.
ID
Loss
$238
Preferred solution
Full refund
When will I get my order
When will I get my orders. how much longer
ID
Loss
$6497
Preferred solution
Deliver product or service ordered
Placing an order : Black dress
I am in communication with you trying to buy a dress. I am asked to send my order number beginning with R or RR. I do not find it in my communication. I do not know or find my payment page. I only have this number: ID : T186332****. CAN YOU PLEASE HELP ME FIND THE ORDER NUMBER? SEND IT TO ME PLEASE!!! My email is: jndube06@***.com use it to respond. I am really desperate, trusting that you will help me.
ID
Location
Johannesburg, Gauteng
Haven’t received order after a month
Id like my order please!
ID
Product
Rosewe Dress
Pros
- This is my first time ordering
- This
Cons
- Paid for it with my credit card but never received it
- No human contact for return issues
Preferred solution
Deliver product or service ordered
Looking for a package order on the April 4, 2020 my transaction I'd is 09523****G226052Y
A time when the merchandise been shipped out or not. If so when
ID
Preferred solution
Deliver product or service ordered
Please do not order from this website . I never received my order and they said they shipped it. HORRIBLE FAKE WEBSITE
HORRIBLE UNRELIABLE SERVICE. FAKE WEBSITE
ID
Location
Westwood, New Jersey
I sent a order back 3/30 you all got it 4/02/2020
It was a dress it was a Large so I sent it back for a xL and I have not received it back yet so I was wondering where is it have it been mail back to me? I like talk to someone.
1 comment
ID
Pros
- I want the dress that was ordered
Preferred solution
Deliver product or service ordered
Delay in shipping
As another of numerous dissatisfied customers who trusted with confidence an arrival of a paid order and cannot see any other movements of tracking the package is dormant. How are we to resolve towards a full refund as this matter suggests lost package over 30 days. Numerous tickets placed with company. China held was the last known package results. Order #LW57738****CN and Tr#RR200308****399473. Ticket#T118064****. I placed another order of an anticipated item needed and with great hesitance of a completely shipped arrival this will definitely be the last. I no longer have confidence.
User's recommendation: Confidence and trusted resolute are important to paid customers.
ID
Service
Rosewe Shipping Service
Pros
- Very disatisfied
Cons
- Problem with refund
Loss
$27
Preferred solution
Full refund
Terrible experience with them - both product and returning it
I would NEVER order from this Chinese company again. First, the blouse I received looked nothing like the picture on the Web. Second, returning it took so much time that it was painful. There was no return slip in the package received. ***Rosewe makes returning things very difficult.*** There are many steps. And their system does not work well. For example, system asked me if I wanted to "Exchange" or "Refund". I selected "Refund." After I had gone through the 10 steps to return the item, including sending them the USPS tracking number (required), I received an e-mail reply asking if I wanted "Exchange" or "Refund." I would not be surprised if I never received my money back. CLEARLY, this vendor is shabby!D
User's recommendation: Do not buy from this company!
ID
Location
Washington, District Of Columbia
Product
Rosewe Blouse
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Did you follow their return procedures? If not you are probably out of luck.