Rosewe Reviews and Complaints
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Rosewe - No Shipment
I placed an order on July 20 19 and paid for rush delivery and did not receive my items. My cruise is coming up soon and will not have the item before I leave. I am mad and would like a full return of both my purchase and shipping. Here is my order number R1907210027495717 . This is so unfair to me as a customer.
Review
Service
Reason of review
Poor customer service
Loss
$64
Preferred solution
Full refund
Tags
Rosewe - My name is Dale Henson and I have never order from this company.
Would like to know who did so I can prosecute
Review
Rosewe in Far Rockaway, New York - Confused
I purchased a dress and when I received it, I did not like it. I put in for a request for refund but now after submitting my request, I have to wait. All your company needs to do is supply the return address so customer can get item ready to be shipped. With all this craziness going I doubt I'd shop at Rosewe in the future.
Review
Product
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Rosewe - Not received order
I order a ankle bracelet which i have not received , money was taken off my credit card thanks davidfulcher178@gmail.com
Review
Service
Reason of review
Poor customer service
Rosewe - Not happy
Ordered a jumpsuit and when it arrived it was badly made and was nothing like the picture so wanting to return
Review
Product
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
They have a fake Bklyn phone number that is a window company. I paid w Amex AND they put it through PayPal ??? I DO NOT HAVE A PAYPAL ACCT. SCAM SCAM to return to China 25.00 so don’t buy from them . The large is a size too small. Bad company stay away .
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Review
Service
Cons
- Scam
- Return policy
- Takes too long for delivery
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund
Tags
Rosewe - Concern&complaint
My name is Sharae Anderson and i placed an order with your company where I attempted to go through PayPal but I believe was unsuccessful yet the money was taken by Roseway rotita and I have yet to receive my packages I placed an order for two short rompers my email number is 1965sharaeh@gmail.com phone no is 616 655-6385 thank you
Review
Service
Cons
- Unprofessional and irresponsible
Reason of review
You successfully remove my money from my credit card I never sent me a confirmation of that I had to call The Car Company whereas with PayPal I would have received it in media confirmation for security and comfort reasons grip for my safety
Loss
$30
Preferred solution
Full refund
Rosewe in Chicago, Illinois - I place a order .DID NOT GET IT
I place this order. Need the order ny next week. Please help. Track # LT 980334591CN.
Review
Service
Reason of review
Order processing issue
Loss
$40
Preferred solution
Let the company propose a solution
Rosewe in Fort Payne, Alabama - Rr1907050547078392
Check on my order Rr1907050547078392 see when going send to my
Review
Service
Reason of review
Poor customer service
Preferred solution
Youll said i have my order by Aug 1 2019
Rosewe in Okemos, Michigan - Nightmare experience
I ordered 3 different swimsuits. First package arrived with 1 suit, it was cute and fit. Then package 2 arrived with a duplicate suit that was received in package #1. I checked the Rosewe site to see what was going on. To my surprise, the first package received is recorded as having 2 suits in it. I filed a ticket, and the response was that I couldn't return the package because it was over 30 days old - no acknowledgement of the missing suit. No acknowledgement that the suits sent were identical and yes, I took a picture of the 2 suits and sent them along. So basically, I bought and paid for 3 different suits and got 2 of the same suit. I just sent another ticket but I'm not holding my breath, don't order from them
Review
Service
Reason of review
Return, Exchange or Cancellation Policy
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this is good to know that it is a return to China! way too complicated and expensive to return. thank you for this very informative review!