Unclaimed
Rosewe
Reviews and Complaints
96K
CLAIMED LOSSES
2K
TOTAL REVIEWS
330K
PAGE VIEWS
12
ISSUES RESOLVED
Rosewe Reviews
Making an order
My name is Errica Garrett I have been trying to sent an order for about 2 days , I get to checkout that as it take me. I missed the 60 % on five dresses I was trying to get. I am very puzzled, does this company exits. Please reply to erricagarrett@***.com or 8327****.I wait to here from you. All want make my order
ID
Location
Humble, Texas
New Reviewer
My order was not deliveref
I ordered a bathing suit weeks ago and have not receivedit yet. The floral print ruffle overlay high waist bikini set. My name is Nadine Glover
User's recommendation: Check the reviews first.
ID
Location
The Bronx, New York
Preferred solution
Deliver product or service ordered
I have not received my order yet
My name ERRICA GARRET I made a order your website on or about mid JANUARY I did no t receive a confirmation or when it be shipped. My email is erricagarrett@***.com or erricagarrett2@***l. Please me a reply. Thank you in advance. Phone# 832763****
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnfair treatment
I ordered some clothes from Rosewe online and one of the packages sent to me had one of the clothes i ordered and 3 that i did not order, so i sent a message to their customer services informing them about what happened and told them that i would be sending the 3 wrong items back and was never advised not too. I sent the items back which costed me 24 euro. I asked for the Rosewe to return me the cost, as i returned the wrong items which were sent which i believed was the noble thing to do but they are refusing to refund me back the 24 euro.
ID
Location
Dublin, Leinster
Loss
$24
It took 4 weeks for my dresses to arrive. They sent me 2 of the same dresses in the same color..I wanted two different colors. The size was super small. I usually fit their sizes but not this time.
I tried to follow return instructions..I did everything. They promised me a return receipt via email. I never got it. I have 2 of the same dress in the same color sitting in a bag that I cannot wear. I have no way to return them. I would never recommend Rosewe to anyone again. This is NOT the first time I received items I could not wear with no way to return them. Shipping often takes longer than one month when I order from them. I waited patiently. But this time it is too much. I really need my refund and a way to return these dresses either for a larger size and two different colors or my money back.
ID
Location
Miami, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerProducts came late, mildew, and poor quality
I ordered many items $400+ and I was unsatisfied. The quality is poor and one item came mildewed... I feel like website return was cumbersome. I also believe they are charging me to return these items that aren't what they advertise. Cheap. Poor quality. Poor workmanship.
User's recommendation: Save your money go to a store near you.
ID
Product
Rosewe Clothing
Pros
- How items look online
- Beautiful web design
Cons
- Quality of items
- It did not look look like the picture and poor quality
Loss
$430
Preferred solution
Full refund
Refund haven't received
Please stay away from ROSEWE, They are very bad for your hard earned cash. I returned an item 3 weeks ago and I haven't received my refund. There are no contact number available, to email them it's a performance. WARNING...this company is crap don't use them. I would NEVER recommend.never
User's recommendation: NEVER.
1 comment
ID
Location
Sutton Coldfield, England
Ask about My order
hi i need to know about my order i made on december 25th. I check and I see that as they have already delivered it and nothing has reached me yet. my order number is RR211226****215069 I hope if you answer thanks
ID
Location
The Bronx, New York
New Reviewer
Order
I have an order that I want to put in but don't know where to send it I will sending it this week I been in the hospital leaving tomorrow
ID
Location
Chicago, Illinois
New Reviewer
My order
I have an order that I was suppose send you been in the hospital will be out tomorrow need to know where to send it please let me know so I can send my order
ID
Location
Chicago, Illinois
Preferred solution
Deliver product or service ordered
My name is nouneda Clermont
I was supposed to received a package from rosewe company, but I didn't get it. I did spoke to ups delivery the said the didn't received also my tracking number is940011****830189****09
ID
Location
Boston, Massachusetts
Preferred solution
Let the company propose a solution
New Reviewer
Order December 3, 2021
Did not receive my order yet. I placed it on 12-03-2021. The dates that were stated has expired. Do you know when my order will arrive?
ID
Location
Chicago, Illinois
Pros
- Usually no problems
Preferred solution
Yes, when will my order be delivered
New Reviewer
Order on December 3, 2021
I have not received my order that was placed on December 3, 2021. Is there an estimated time be absent the dates that was stated has been expired.
ID
Location
Chicago, Illinois
Preferred solution
Deliver product or service ordered
Poor quality
Price too good to be true! The dress displayed in the photo that I ordered looked nothing like the dress I received. It was very poorly made and awfully poor quality. Refund was given but only received about 1/2 due to return shipping. Never again will I purchase from this company.
User's recommendation: Not a good experience!
ID
Location
Dallas, Texas
New Reviewer
My order kept turning online but wont go through
I can't get my order to process. It keep spinning online but never finish my purchase. I need some one to call me to help me order
ID
Cons
- Customer service or website
- Fact there is no phone number to contact
Preferred solution
Let the company propose a solution
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Rosewe
I completely agree. I am calling BBB Because they scamed me.
I am 80 yrs old They sent dress knowing I ordered petite : sent it anyway.
Can't get a shipping label to return. It's a scam outfit from China