Rosewe Reviews and Complaints
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Rosewe - Refund request
I returned a bathing suit about 2 months ago...can't find a contact no. to get the status. Ive also emailed over a month ago, and no reply back. I started to purchase 2 bathing suits at once...so glad I didn't. I will not purchase from them again.
Review
Pros
- Selection of clothes
Cons
- Website not adequate to handle returns and refunds
- Returns not handled timely
Reason of review
Return, Exchange or Cancellation Policy
Loss
$31
Preferred solution
Full refund
Tags
Rosewe - Order Returned For No Reason
My entire order was returned bu delivery wasn't even attempted. I haven't gotten a refund, so I'd like the items I ordered. Patrod115@aol.com
Review
Service
Cons
- Unable to contact someone
Reason of review
Problem with delivery
Loss
$95
Preferred solution
Deliver product or service ordered
Rosewe - Items not receive
I ordered 6 dresses last friday and i expexted to receive them by Thursday till now i don't get them. I was wondering what happened.. It's lucmane1977@yahoo.com.
Review
Service
Reason of review
Order processing issue
Rosewe - " Very Very HARD to RETURN!!!!!
Hard to get in touch with anyone, please read return, I have left a message, no return response yet, Item is too Big......
Review
Product
Reason of review
Return, Exchange or Cancellation Policy
Rosewe - Refund of Purchase Price
I purchased three(3) outfits from your company. When I received the package all the outfits looked like night gowns. I was not pleased at all; so I returned the items on June 3rd. Where is my refund of $98.30? What is the hold up? I paid for the items through my Pay Pal account.
Review
Product
Reason of review
Poor customer service
Preferred solution
Full refund
Rosewe - Items Never Received
I ordered from Rosewe on June 15th the package was supposedly delivered on June 29th however I never received any package and cannot get in contact with anyone from customer service. This is ridiculous! I want to give it 0 stars$
Review
Service
Reason of review
Order processing issue
Rosewe - Worst company ever
A month ago I ordered a bath suit and they said I would receive it by July 6th here it is July 10th still do not have it! They won’t give me a straight answer about what is going on and have lied to me from the start. I do not recommend this company at all and you should avoid buying anything from this company!!!
Review
Service
Cons
- Not as advertised
- Terrible service
- Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
Rosewe - Wrong size. cannot get a ticket or find a phone # to call for return.
Cannot get a ticket for return. Cannot find a phone # to call about the problem. Need to retrun as purchase is too small.
Review
Product
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund
Rosewe - I still have not received my refund for my items that I returned
I placed an order in March 2019. At first it took over 30 days to receive it. When I finally received them (2 blouses) they were too small, so I returned them per the return policy and within the time frame. I submitted several tickets and I sometimes they respond and sometimes they don't. However, I as of today July 9, 2019 I am still waiting for my refund.
Review
Product
Pros
- Prices
Cons
- I have not received my refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund
Rosewe - Terrible experience
I bought s dress from this company. Was nothing like the picture. Could not even wear the cheaply made dress. Completely see through. There was no way possible to even wear the dress. I threw the dress away. Would NEVER recommend this site. Complete Fraud would not rate even 1 star
Review
Product
Reason of review
Not as described/ advertised
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