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Complaint

Everytime I try to order clothing it comes up saying rate this app and I tap it won't go Away
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ID
#1999992 Review #1999992 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania

Order

2.0
Details
I want to know where my order is. The money was taken out of my account on June 6th. It shows my order has been shipped however that was over 10 days ago. I want my order! I want to know where it is.

User's recommendation: Receive order in a timely fashion.

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ID
#1995361 Review #1995361 is a subjective opinion of poster.
Product
Rosewe Swimsuit
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Never received order

Offers places on May 10, 2020 received confirmation with tracking number my account was charged up to today 6/16/2020 have not received order and tracking has no information. This company is a rip off! How do I get refunded my money!

User's recommendation: Do not order from this company.

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ID
#1994220 Review #1994220 is a subjective opinion of poster.
Pros
  • Very disatisfied
Cons
  • No customer service
  • Poor shipping and wont help find my package
  • No human contact for me to call for my refunds
Loss
$56
Preferred solution
Deliver product or service ordered

Every time I try to make a Purchase from my cellphone it comes up saying for me to Rate this App

How can I Rate the Rosewe App and I Can't order Anything
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ID
#1990320 Review #1990320 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania

Orders not delivered

Rosewe - Orders not delivered
Rosewe - Orders not delivered
I went on chat and gave my situation but I can let you know. I ordered back in 1/13-14,2020, I did not receive. The order# is R200114****189333 and R200115****536102.

User's recommendation: Check behind your order.

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ID
#1984251 Review #1984251 is a subjective opinion of poster.
Loss
$120
Preferred solution
Deliver product or service ordered

Non delivery

1.0
Details
I ordered a dress in March but have not received it. Other items I ordered at the same time have been delivered. I have not received any communication as to why this may be. I see you are still advertising it on your web site. Would you please advise on this situation.
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ID
#1982221 Review #1982221 is a subjective opinion of poster.
Product
Rosewe Outfit
Pros
  • Never received
  • Other orders were fine
Preferred solution
Deliver product or service ordered

Non delivery

1.0
Details
Hellow! I ordered a lovely dress from you about March time.Have tried getting in touch but each time was told the email address is not available! Please can you help ? Thank you ! Ann Bynoth
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ID
#1982207 Review #1982207 is a subjective opinion of poster.
Location
Bristol, England

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Verified Reviewer

Horrible experience

Rosewe - Horrible experience
6 months waiting for a dress, excused after excuses and bad attitude all round! Thats why people dont want to order from China
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ID
#1977214 Review #1977214 is a subjective opinion of poster.
Product
Rosewe Outfit
Cons
  • Fraudulent
Loss
$45
Preferred solution
Deliver product or service ordered

Will not return my money or offer credit refund

I sent back three dresses and my tracking number tells me it was received on May 26th no one have reached out to me at all neither have I being repaid I see so more dresses I want but I'm not going to pay for some orders and you all owes me and this is not right

User's recommendation: Be careful when ordering from this company will not make things right.

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ID
#1973392 Review #1973392 is a subjective opinion of poster.
Loss
$99
Preferred solution
Full refund

Refund or credit

I sent back three dresses and my tracking number tells me it was received on May 26th and I have not received a refund check or even a letter offering me a credit I see other things to purchase but I'm not going to pay for some more orders and I'm owe money

User's recommendation: Be careful when you need to return a item because you will not get your refund.

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ID
#1973370 Review #1973370 is a subjective opinion of poster.
Location
Charlotte, North Carolina

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Verified Reviewer

Show Support

4.8
Details
Yes, my items did take awhile to get to me, 3 weeks to be exact. But it was well worth the wait. I'm not sure about everyone else's experience on her but I have ordered from them numerous times and have not been disappointed. Just know that is coming from out of country so it will take awhile. #VerypleasedinNC

User's recommendation: If you have an event coming up don't wait till last minute to order, things happen!!! Like COVID!!!!!

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ID
#1973276 Review #1973276 is a subjective opinion of poster.
Service
Rosewe Shipping Service

No customer service shipping four or five weeks out

1.7
Details
Shipping is late, very late, cannot contact them for customer service

User's recommendation: Avoid them. NO phone, wont respond to emails or "Tickets".

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ID
#1965907 Review #1965907 is a subjective opinion of poster.
Pros
  • Cant think of any
Cons
  • Return process
  • That i have no one i can call and talk to
  • Processing time
Loss
$120
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BAD BAD BAD!!!

1.0
Details
Ordered 4 blouses from ROSEWE. Took 4 WEEKS from China. So excited. Opened and was SO SHOCKED AT THE JOKES they call clothing. $139.00 for the most INFERIOR material. Some were sheer see through junk. They were NOTHING like the pictures!!! Nothing. SHAME on the scammers. Shame on me for believing. They are laughing at the IDIOTS sending them money, hundreds of dollars at a time. We cannot do anything except voice our disdain. Unethical business practices. Sad. Thieves. Absolutely. Never again.

User's recommendation: STOP! DON'T press submit!! Stay away.

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ID
#1961987 Review #1961987 is a subjective opinion of poster.
Product
Rosewe Blouse
Pros
  • Garbage material
Cons
  • Rip off
Loss
$139
Preferred solution
Full refund

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Verified Reviewer

My first order

1.0
Details
My first order was near Destiination. Pearland Tx. Now its heading by to Dallas Tx. Why is my order going backward never made it to me
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ID
#1931044 Review #1931044 is a subjective opinion of poster.
Location
Pearland, Texas
Cons
  • No product and paid money
  • Ordering items and not being delivered
Preferred solution
Deliver product or service ordered

Order statues issues placing in cart

5.0
Details
Do you have a catalog phone number my size xs petti like to shop xsp some small dont no how to put the order in the cart to many going in i want other items also if you do have catalogs with my size please send i want to purchase asp no im not pissed i just can place my orders

User's recommendation: Great buy.

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ID
#1925584 Review #1925584 is a subjective opinion of poster.
Pros
  • Selection of dresses
Cons
  • I cannot speak a customer service representative
Preferred solution
Catalogs