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Verified Reviewer New Reviewer

I will never try to buy anything from you again you took my money enjoy it won't happen again

1.0
If you take money for item a person should receive the goods or their money back lesson learned. You'll never burn me again.

User's recommendation: Don't waste your money you'll never get your items.

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#3678258 Review #3678258 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Order not delivered

Ive waited a hold month and more for my order now my event is this weekend and I dont have my outfits and I have to go out and purchase something else for this weekend. I want ALL of my refund put back into my bank account. Im going to my bank next week to report Rosewe for FRAUD!

User's recommendation: *** NO.

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#3671574 Review #3671574 is a subjective opinion of poster.
Location
Holt, Michigan
Pros
  • Fraud
Loss
$175
Preferred solution
Full refund

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Verified Reviewer New Reviewer

No items received no money returnef

Why is it so easy for you to take money out of my account but so hard to return it. You know you haven't sent me the items I ordered since April it's never taken this long before.

User's recommendation: Check with the better business bureau before you order.

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#3663777 Review #3663777 is a subjective opinion of poster.
Pros
  • Awaiting credit back to my card
Cons
  • Terrible refund process unable to receive my refund
Loss
$80
Preferred solution
Full refund

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Verified Reviewer New Reviewer

I just want money refunded I didn't get the swimsuits I ordered

1.0
I feel like I'm getting the run around if a person pays for items they don't get them the money should be put back in the account it was taken from. And don't charge me for talking to someone about this problem. I've already lost enough money and no product.

User's recommendation: None at this time but if I don't get my money back I will have plenty to say.

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#3655249 Review #3655249 is a subjective opinion of poster.
Pros
  • Cute stuff good price
Cons
  • Fraudulent
Loss
$80
Preferred solution
Full refund

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Verified Reviewer New Reviewer

I ordered 2 suits in April which I have not received

1.0
I'd like my money returned to my account it has never taken this long to receive items from you.Please return my money.

User's recommendation: Why should I pay more money for you to answer my question about the orders I didn't receive.

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#3654801 Review #3654801 is a subjective opinion of poster.
Pros
  • Are out of stock
  • Bathing suit
Cons
  • No human contact for me to call for my refunds
Loss
$80
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Not accepting my visa debit card..?

Good evening , I'm having trouble with processing my order as it wont allow my visa card to complete transaction..im on the line with my visa card customer service and my card has funds and has been working fine.. is there any other way i can process this order?
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#3647445 Review #3647445 is a subjective opinion of poster.
Preferred solution
another way to process order, not accepting my visa card online
New Reviewer

I haven’t received one item

I order 2women tops,I only received 1please let me know more information on the order,it been a long time
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#3903673 Review #3903673 is a subjective opinion of poster.
New Reviewer

Sent me an outfit that is way too small and not a 2X saying I didnt make a payment on new order yesterday when I did. I have been asking for a phone number and cant get one. I need to speak with someo

Clothing item dent way too small. Cant get to speak with someone on the phone. Saying I didn't make a payment on new order on 5/16/22 when I did put in my payment info.

User's recommendation: Don't know yet according to How I am treated.

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#3583799 Review #3583799 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Return tickets fir item sent to me that is way 2 small. Plus I placed an order on 5/16/22 and I got a message saying that no payment was made when I gave my card info that went through. Some one need to call me please.

Merchandise not received

I order product number T411592**** two months ago. It's very unprofessional that I have not heard from your company concerning my matter. Please advise Nilsa Lopez
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#3575305 Review #3575305 is a subjective opinion of poster.
Location
Brooklyn, New York

Order a blouse a month ago still waiting

1.0
Cannot contact rosewe waiting on an order over a month. Feel like Ive been ripped off. Want my money back!!!!! Not satisfied with this company
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1 comment
#2190081

I just ordered for the first time, the clothes are DISGUSTING

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#3563188 Review #3563188 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Disappointment

1.0
Rosewe - Disappointment
Rosewe - Disappointment
I ordered an elegant after 5 dress for and black tie event 1 month before the event. The dress never came, and I ended wearing another gown. I attempt several times to reach for assistance, with no response or resolution. I called my credit card department to dispute the total amount. Once I did that, part of the order was delivered. Needless to say, there was no return slip nor any return instruction. I do not want the garment. Please shop with this company with caution.
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#3562695 Review #3562695 is a subjective opinion of poster.
Pros
  • Prices
Cons
  • No one calls you back
  • That i have not received my order after 3 weeks
  • Cutomer service or web site
Loss
$98
Preferred solution
Full refund

I placed an order in March for an upcoming vacation in May. Still haven’t rec’d it & it had been sitting in Illinois warehouse for a month per tracking.

1.0
Placed an order & tracking shows sitting in warehouse over a month.921449****670801****59 My vacation is this week & apparently not arriving in time after 2 months .

User's recommendation: don’t order will never get it.

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#3561645 Review #3561645 is a subjective opinion of poster.
Location
Kyle, Texas

I ordered an evening dress for an event this weekend May 14. I ordered the dress in black and received a blue dress.

I am forced to return this dress because you sent me the wrong color. I read your return policy and saw that your company charged for the return. I dont think I should be charged since the error was made on your end.
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#3559280 Review #3559280 is a subjective opinion of poster.
Location
New York, New York

Trying to return my package. Going through a lot of changes

1.0
Rosewe - Trying to return my package. Going through a lot of changes
I am trying hard to return my package I received today. No matter what course I take I cant get through. By email or phone. Everything thing is wrong. I just want to return my package before It is too late. Can a representative call me at 515-729-**** Grace Wright. Order# Rr220432****127297, tracking # 921449****670801****96.

User's recommendation: Not good right now.

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1 comment
#2190082

This is my first time ordering from this site. I just received my 3 dresses.

NEVER AGAIN WILL I ORDER FROM THIS WEBSITE.

Poor clothing. I rate it an 0

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#3558628 Review #3558628 is a subjective opinion of poster.
Location
Ankeny, Iowa

I need a representative for rosewe to contact me about an order I received today.

1.8
I need a representative for rosewe to contact me about an order I received today.
The item I received today is not what I ordered. The name on the account is Grace Wright . I really would like to return item and get my money back. The material is not what the site said. Its not a two piece. It took longer than they said. Then when I email to cancel all of a sudden my item was moving through the system. Thank you

User's recommendation: I don’t have a comment right now. I would like to reserve my answer until this dispute is over. Thank you.

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#3558570 Review #3558570 is a subjective opinion of poster.
Location
Ankeny, Iowa